16th April 2013

Dear Ms Tickenr

YOUR REQUEST REF NO. 09090 UNDER THE ENVIRONMENTAL REGULATIONS 2004

Thank you for your request for information received on the 15th April
2013.  Your request reference is as above.

We will respond to your request promptly and in any event within 20
working days of the date of receipt of your request.  If you wish to
contact me to discuss the progress of your request, please use the contact
details given below and quote the reference number given above.

Yours sincerely

Mrs Melanie Swinfield
Services Support Officer
Legal and Democratic Services

tel: 0208 541 9046
Email: [Surrey County Council request email]

**********************************************************

From:        Ema Tickenr <[FOI #157729 email]>
To:        FOI requests at Surrey County Council <[Surrey County Council request email]>,
Date:        15/04/2013 12:31
Subject:        Freedom of Information request - Gatton Bottom Road -
Serious pothole

--------------------------------------------------------------------------

     Dear Surrey County Council,
   
    Under the general requirements of the Freedom of Information Act
    2000, I would be grateful if you would provide the following
    information in relation to Gatton Bottom Road (reigate hill golf
    club) Reigate/Redhill area
   
    Please could you kindly provide me with the information relating to
    the below questions
   
    ◦Dates of all safety inspections undertaken on the carriageway in
    the two years.
    ◦Details of all carriageway defects identified during safety
    inspections in the two years
    ◦Details of how carriageway safety inspections are undertaken,
    including whether walked or driven, the speed of the inspection
    vehicle and the number of persons in the vehicle.
    ◦The intended frequency of carriageway safety inspections.
    ◦Details of all complaints and/or enquiries relating to the
    carriageway, received in the two years
    ◦The hierarchy classification.
    ◦The road/section number.
    ◦The defect intervention criteria adopted in relation to the
    identification of all categories of carriageway potholes (in other
    words, this means how you define a pothole as requiring attention)
    ◦The time period(s) adopted between identification and repair
    (temporary and permanent) of all categories of carriageway defects.
    ◦Whether or not the authority has formally adopted all or part of
    the standards contained within the national code of practice for
    highways maintenance management.
   
    Yours faithfully,
   
    Ms E Tickner
   
    -------------------------------------------------------------------
   
    Please use this email address for all replies to this request:
    [FOI #157729 email]
   
    Is [Surrey County Council request email] the wrong address for Freedom of Information
    requests to Surrey County Council? If so, please contact us using
    this form:
    [1]https://www.whatdotheyknow.com/help/cont...
   
    Disclaimer: This message and any reply that you make will be
    published on the internet. Our privacy and copyright policies:
    [2]https://www.whatdotheyknow.com/help/offi...
   
    If you find this service useful as an FOI officer, please ask your
    web manager to link to us from your organisation's FOI page.
   
   
   

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Dear Ms Tickner

RE:  YOUR REQUEST 09090 UNDER THE FREEDOM OF INFORMATION ACT 2000

Thank you for your request for information, which was received on the 15
April 2013.

We have considered your request for information. Following a search of our
paper and electronic records the answers to your question is outlined
below.

We have included in PDF format, dates and details of defects identified
when our Highways Inspectors have inspected Gatton Bottom. Also attached
are enquiries made via our highways systems regarding the carriageway
Gatton Bottom and the Highways Safety Inspections Standards & Procedures.

If you have any problems opening the attachments, please let us know and
we can send paper copies.

Gatton Bottom is classified as D1165 and has a Surrey Priority Network
(SPN) level of 3. How this relates to the inspection routines is explained
in the Highways Safety Inspections Standards & Procedures.

If you have any queries about this letter, please contact me. Please
remember to quote the reference number above in any future communications.

If you are unhappy with the handling of your request for information and
wish to make a complaint or request a review of our decision, in the first
instance you should contact the County Council, quoting your request
number given above, at:

Freedom of Information Officer
Surrey County Council
Room 134
County Hall
Penhryn Road
Kingston Upon Thames
Surrey
KT1 2DN
[1][Surrey County Council request email]

If you are not satisfied by the County Council’s response to your
complaint, you have the right to apply to the Information Commissioner for
a decision.  The Information Commissioner will normally expect you to have
exhausted our complaints procedure.  The Information Commissioner can be
contacted at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Yours sincerely

John Crowley
Customer Care Officer
Surrey Highways

**Please do not respond to this email address. If you need to contact us
again please complete our form at [2]www.surreycc.gov.uk/highways or
alternatively contact us on 0300 200 1003.**

You can report all highway matters at [3]www.surreycc.gov.uk/highways

For travel information - follow us on twitter at
[4]www.twitter.com/surreytravel

Good response, bad response? Tell us (anonymously if you wish) at
surveymonkey.com/s/helpus

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References

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