Gas Safe related complaints

The request was successful.

Dear Health and Safety Executive,

How many Gas Safe heating complaints have occurred since 2015 and how many of these were upheld?

Yours faithfully,

Kelly Butler

Health and Safety Executive

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1 Attachment

Hello Kelly

 

Please see attached.

 

Thanks

 

Peter

 

 

Peter Burkert

 

Engagement and Policy Division (EPD)

Tel: 0203 028 4772

 

Health and Safety Executive, Engagement and Policy Division (EPD),
Building 5S.3, Desk 48, Redgrave Court, Merton Road, Bootle, Liverpool,
Merseyside, L20 7HS

 

My working pattern is Tuesday to Friday

 

 

 

Health and Safety Executive

Dear Kelly,

From 1 January 2015 Gas Safe Register (GSR) received 8110 complaints relating to domestic heating. Of these 3513 resulted in a failed inspection which is the GSR normal measure for 'justified' or 'upheld' complaints.

Regards
 
Garry

Garry Knight  | Policy Adviser | Energy and Utilities Unit
Operational Strategy | Engagement and Policy Division 
Health and Safety Executive | Redgrave Court, Merton Road, Bootle, Merseyside, L20 7HS
http://www.hse.gov.uk/

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-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

From: Kelly Butler [mailto:[FOI #434164 email]]
Sent: 26 September 2017 20:23
To: FOIRequests <[email address]>
Subject: Freedom of Information request - Gas Safe related complaints

Dear Health and Safety Executive,

How many Gas Safe heating complaints have occurred since 2015 and how many of these were upheld?

Yours faithfully,

Kelly Butler

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