Further information about reverification of awards

Martin Williams made this Freedom of Information request to Department for Work and Pensions

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was refused by Department for Work and Pensions.

Martin Williams

Dear Department for Work and Pensions,

In answer to FOI2021/15615 (available here https://www.whatdotheyknow.com/request/j... ), it was stated that:

"I can also confirm that when Universal Credit applications were made in the initial period of
the pandemic, customers were advised that their application was being accepted under
specific COVID 19 regulations and that the Department would contact them at a later date
and ask for evidence to support their application
2
We are now re-visiting those cases and are re-applying the verification standards that would
have been in place at the time, had it not been for COVID-19. If the evidence does not
support the application it will be reviewed and revised to the correct entitlement and, where
appropriate, an overpayment calculated and put into recovery."

Please disclose:

1. The "specific COVID 19 regulations" to which you refer- as far as we are aware, this easement on standards of verification was not in fact carried out under any different regulations but was simply a decision on the part of the Department to ease up on what it considered acceptable evidence to verify identity etc. As such we are not aware of any specific COVID 19 regulations.

2. Please also disclose the standard notification that was given to the group of claimants described informing them of such specific COVID 19 regulations and the future verification that would be applied.

3. Your previous response also indicates that "if the evidence does not
support the application it will be reviewed and revised to the correct entitlement and, where
appropriate, an overpayment calculated and put into recovery". I would be grateful if you could indicate under which regulation such a revision would be carried out and what the ground for revision would be?

4. Please disclose any standard wording used in making requests to reverify information as part of this programme.

5. Finally, please disclose any guidance issued to staff specifically as part of this programme on "closing" or revising awards in the event that a claimant does not respond to such requests for information.

Thanks for your help as ever,

Martin Williams
CPAG

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FOI mailbox.
 
If your email is a Freedom of Information request you can normally expect
a response within 20 working days.
 
However please be advised that due to the current situation with COVID-19
we cannot guarantee a response within this timescale.
 
Every effort is being made to respond to FOIs as we would usually but the
current situation means that available Departmental resources will be
needed on other high priority areas.
 
We kindly ask for your understanding during this unprecedented situation
and we will aim to deal with your FOI request as soon as is practically
possible.
 
Email FOI responses will be issued from [1][email address]
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.  
 
Should you have any further queries in connection with this request do
please contact us.
 
[2]http://www.gov.uk/dwp
 
 

show quoted sections

References

Visible links
1. mailto:[email address]
2. http://www.gov.uk/dwp

DWP Central FOI Team,

1 Attachment

Dear Martin Williams,

I am writing in response to your request for information, received 26th
May.

Yours sincerely,

DWP Central FoI Team