Dear The Adjudicator’s Office,

Please provide the following information:

(1)How many case reports in the 2015-16 reporting year requested by the Adjudicator's Office (AO) from HMRC took more than 30 working days to arrive at the AO?

(2) How long did it take the AO, on average, during the 2015-16 reporting year, to send copies of reports from HMRC to complainant's?

(3) What was the longest wait in the 2015-16 reporting year that a complainant had to wait for the AO to send the complainant a copy of a requested HMRC report? That is the time taken for HMRC to send the AO a requested report, and then the time taken for the AO to send the complainant a copy of that report?

(4) What was the longest time in the 2015-16 reporting year it took the AO to complete an investigation/complaint about HMRC from date of receipt of the complaint to final date the complainant received the AO decision?

Yours faithfully,

M Boyce

foi.team@hmrc.gsi.gov.uk on behalf of FOI Central Team, The Adjudicator’s Office

Our ref: FOI2017/01426

Dear M Boyce,

Freedom of Information Act 2000 Acknowledgement

Thank you for your communication of 4th August which has been passed to
HMRC's Freedom of Information Team.

We have allocated the above reference which you should quote if you need
to contact us.

The Team will arrange for a reply to be sent to you which will either
comply with HMRC's obligations under Freedom of Information Act or, if we
think it's an enquiry that we don't need to address under the terms of the
Act, let you know why. If it is the latter we will, if possible, pass it
on to a more appropriate part of the Department for answer.

Yours sincerely

HMRC Freedom of Information Act Team

The Adjudicator’s Office

1 Attachment

 
 
Please find attached the response to your  
FOI request dated 4 August 2017.
 
 
   
Freedom of Information Team
 

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Dear The Adjudicator’s Office,

Describing my request as vexatious is an outrageous accusation.
I have now asked the ICO to investigate. You will not get away with this sort of behaviour.

Yours faithfully,

M Boyce

Dear The Adjudicator’s Office,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of The Adjudicator’s Office's handling of my FOI request 'Further delays in 2015-16.'.

My request is not vexatious. The ICO have asked me to ask you for an internal review before they will look at the case.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/f...

Yours faithfully,

M Boyce

Dear The Adjudicator’s Office,

If you do not reply to my request for an internal review by thursday 30 November I will again contact the ICO to ask them to begin an investigation into your continued illegal behaviour. The ICO have informed me that the average cost of each investigation into law-breakers like yourself is around £800.00. This is money that government could have spent on saving people's lives.

Yours faithfully,

M Boyce

Dear The Adjudicator’s Office,

The ICO have now been asked to investigate.

Yours faithfully,

M Boyce

foi.team@hmrc.gsi.gov.uk on behalf of FOI Central Team, The Adjudicator’s Office

1 Attachment

Dear M Boyce,

Please find attached HMRC's review of our response to your information
request.

Yours sincerely,

Harjit Garcha

Freedom of Information Team

Dear [email address] on behalf of FOI Central Team,

Dear Harjit Garcha

Thank you for your reply.

I am now satisfied with your response. It is a great pity it takes the intervention of the ICO to force the Adjudicator's Office (AO) to comply with the law and to behave with common decency.
Perhaps the AO might just consider being helpful to people in the future - for once.
Anyway, thank you for finally bringing this to a conclusion.

Yours sincerely,

M Boyce

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