Dear Enquirer,
 
Thank you for your enquiry to the Medicines and Healthcare products
Regulatory Agency. This automated response confirms that we have received
your email and that it will be dealt with as quickly as possible.
 
You can expect a reply from us within a few days for a straightforward
request, however where a more detailed response or contribution from a
specialist is required this is likely to take longer.  We endeavour to
respond to requests within the Department of Health’s target response time
of 18 working days; or 20 working days if your request is a Freedom of
Information request; one month if you are making a request for access to
your personal data under the General Data Protection Regulation 2018.
 
Our website contains a wealth of information which may assist with your
enquiry. Some of our popular pages are:
 
Clinical trials of medicines and Clinical investigation for a medical
device:

[1]https://www.gov.uk/medicines-medical-dev...
       
Manufacturer’s and wholesale dealer’s licences:

[2]https://www.gov.uk/apply-for-manufacture...
 
Registration of medical devices, opticians and dental laboratories:

[3]https://www.gov.uk/register-as-a-manufac...
 
Reporting a problem with a medicine or medical device:

[4]https://www.gov.uk/report-problem-medici...
 
Deciding if your product is a medicine or a medical device:

[5]https://www.gov.uk/decide-if-your-produc...
 
Reporting a counterfeit medical product:
 
[6]https://yellowcard.mhra.gov.uk/counterfe...
 
We are continuously looking to make improvements to the service offered by
our Customer Services team, so if you have any feedback please don’t
hesitate to get in touch with us either on the number below or by
completing the form at the link below:
[7]https://www.surveymonkey.com/s/MHRACusto...
 
If you have not heard from us after 18 working days then please contact us
on 020 3080 6000.
 
Kind regards
 
The Customer Services Team
Communications division
 
Medicines and Healthcare products Regulatory Agency
10 South Colonnade, Canary Wharf, London E14 4PU
Telephone: 020 3080 6000
Email: [8][MHRA request email]
Stay connected: [9]mhra.gov.uk/stayconnected
 
Please note this is an automated reply; please do not respond to this
message.
 
 
 

show quoted sections

Our Ref: FOI 18/387

Dear Georgina Goulding,

RE: REQUEST UNDER THE FREEDOM OF INFORMATION ACT 2000

Thank you for your enquiry which we received on 19 July 2018.

I confirm that your request is being handled under the Freedom of Information Act and you should receive a reply within 20 working days from our date of receipt.

If you need to contact us again about this request, please quote the reference number above.

Kind Regards,

Customer Services
Communications division
Medicines and Healthcare Products Regulatory Agency
10 South Colonnade, Canary Wharf, London E14 4PU
Telephone: 020 3080 6000
Email: [MHRA request email]
Stay connected: mhra.gov.uk/stayconnected

show quoted sections

Dear Ms Goulding,
       
Thank you for your FOI request.

Please can you clarify if you are referring to Pfizer Limited in the UK, Pfizer Inc in the USA or all Pfizer's worldwide?

Kind Regards,
 
Customer Services
Communications division
Medicines and Healthcare Products Regulatory Agency
10 South Colonnade, Canary Wharf, London  E14 4PU
Telephone: 020 3080 6000
Email: [MHRA request email]
Stay connected

show quoted sections

Dear Georgina Goulding,

Thank you for your email.

In order to help assist we are grateful if you could let us know if you are referring to Pfizer Limited in the UK, Pfizer Inc in the USA or all Pfizer's worldwide.

Kind regards,

Customer Services
Communications division
Medicines and Healthcare Products Regulatory Agency
10 South Colonnade, Canary Wharf, London E14 4PU
Telephone: 020 3080 6000
Email: [MHRA request email]
Stay connected

show quoted sections

Dear Enquirer,
 
Thank you for your enquiry to the Medicines and Healthcare products
Regulatory Agency. This automated response confirms that we have received
your email and that it will be dealt with as quickly as possible.
 
You can expect a reply from us within a few days for a straightforward
request, however where a more detailed response or contribution from a
specialist is required this is likely to take longer.  We endeavour to
respond to requests within the Department of Health’s target response time
of 18 working days; or 20 working days if your request is a Freedom of
Information request; one month if you are making a request for access to
your personal data under the General Data Protection Regulation 2018.
 
Our website contains a wealth of information which may assist with your
enquiry. Some of our popular pages are:
 
Clinical trials of medicines and Clinical investigation for a medical
device:

[1]https://www.gov.uk/medicines-medical-dev...
       
Manufacturer’s and wholesale dealer’s licences:

[2]https://www.gov.uk/apply-for-manufacture...
 
Registration of medical devices, opticians and dental laboratories:

[3]https://www.gov.uk/register-as-a-manufac...
 
Reporting a problem with a medicine or medical device:

[4]https://www.gov.uk/report-problem-medici...
 
Deciding if your product is a medicine or a medical device:

[5]https://www.gov.uk/decide-if-your-produc...
 
Reporting a counterfeit medical product:
 
[6]https://yellowcard.mhra.gov.uk/counterfe...
 
We are continuously looking to make improvements to the service offered by
our Customer Services team, so if you have any feedback please don’t
hesitate to get in touch with us either on the number below or by
completing the form at the link below:
[7]https://www.surveymonkey.com/s/MHRACusto...
 
If you have not heard from us after 18 working days then please contact us
on 020 3080 6000.
 
Kind regards
 
The Customer Services Team
Communications division
 
Medicines and Healthcare products Regulatory Agency
10 South Colonnade, Canary Wharf, London E14 4PU
Telephone: 020 3080 6000
Email: [8][MHRA request email]
Stay connected: [9]mhra.gov.uk/stayconnected
 
Please note this is an automated reply; please do not respond to this
message.
 
 
 

show quoted sections

Our Ref: FOI 18/409

Dear Georgina Goulding,

RE: REQUEST UNDER THE FREEDOM OF INFORMATION ACT 2000

Thank you for your enquiry which we received on 30 July 2018.

I confirm that your request is being handled under the Freedom of Information Act and you should receive a reply within 20 working days from our date of receipt.

If you need to contact us again about this request, please quote the reference number above.

Kind Regards,

Customer Services
Communications division
Medicines and Healthcare Products Regulatory Agency
10 South Colonnade, Canary Wharf, London E14 4PU
Telephone: 020 3080 6000
Email: [MHRA request email]
Stay connected: mhra.gov.uk/stayconnected

show quoted sections

FOI 18/409

Dear Ms Goulding,

Thank you for your information request, dated 19 July 2018, where you
asked for “total revenue (including fees, funding or any other monies
received) you received from Pfizer in the last 5 financial years?  Please
break this down into financial years.” You further clarified that you were
seeking this information in relation to Pfizer companies worldwide.   

I can confirm that the MHRA does hold some of the information that you
have requested. However, we have also determined that the information is
exempt under Section 12 of the Freedom of Information Act and we cannot
process your request any further.

Section 12 of the Act allows public authorities to refuse requests where
the cost of dealing with them would exceed the appropriate limit, which
for central government is set at £600. This represents the estimated cost
of one person spending 24 working hours in determining whether the
department holds the information, locating, retrieving and extracting the
information.

In order to process your request, we would need to deploy someone to
extract this information for each Pfizer account across multiple financial
systems, group and summarise the data by financial year for the 5 year's
of information. We consider that this would take longer than 24 working
hours to complete.

Please note that substantially similar requests made within 60 working
days of an original request can be aggregated into one for the purposes of
calculating a cost limit, meaning that section 12 could still apply.

If you disagree with how we have interpreted the Freedom of Information
Act 2000 with regards to your request, you can ask for the decision to be
reviewed. The review would be carried out by a senior member of the Agency
who was not involved with the original decision.

If you have a query about the information provided, please reply to this
email.

Yours sincerely,

Customer and Information Services

Communications division

Medicines and Healthcare products Regulatory Agency
10 South Colonnade, Canary Wharf, London E14 4PU
Telephone: 020 3080 6000
Email: [1][MHRA request email]
Stay connected: [2]mhra.gov.uk/stayconnected

show quoted sections

Dear Enquirer,
 
Thank you for your enquiry to the Medicines and Healthcare products
Regulatory Agency. This automated response confirms that we have received
your email and that it will be dealt with as quickly as possible.
 
You can expect a reply from us within a few days for a straightforward
request, however where a more detailed response or contribution from a
specialist is required this is likely to take longer.  We endeavour to
respond to requests within the Department of Health’s target response time
of 18 working days; or 20 working days if your request is a Freedom of
Information request; one month if you are making a request for access to
your personal data under the General Data Protection Regulation 2018.
 
Our website contains a wealth of information which may assist with your
enquiry. Some of our popular pages are:
 
Clinical trials of medicines and Clinical investigation for a medical
device:

[1]https://www.gov.uk/medicines-medical-dev...
       
Manufacturer’s and wholesale dealer’s licences:

[2]https://www.gov.uk/apply-for-manufacture...
 
Registration of medical devices, opticians and dental laboratories:

[3]https://www.gov.uk/register-as-a-manufac...
 
Reporting a problem with a medicine or medical device:

[4]https://www.gov.uk/report-problem-medici...
 
Deciding if your product is a medicine or a medical device:

[5]https://www.gov.uk/decide-if-your-produc...
 
Reporting a counterfeit medical product:
 
[6]https://yellowcard.mhra.gov.uk/counterfe...
 
We are continuously looking to make improvements to the service offered by
our Customer Services team, so if you have any feedback please don’t
hesitate to get in touch with us either on the number below or by
completing the form at the link below:
[7]https://www.surveymonkey.com/s/MHRACusto...
 
If you have not heard from us after 18 working days then please contact us
on 020 3080 6000.
 
Kind regards
 
The Customer Services Team
Communications division
 
Medicines and Healthcare products Regulatory Agency
10 South Colonnade, Canary Wharf, London E14 4PU
Telephone: 020 3080 6000
Email: [8][MHRA request email]
Stay connected: [9]mhra.gov.uk/stayconnected
 
The Agency will be closed on Monday, 27 August 2018. We will re-open on
Tuesday, 28 August.
 
Please note this is an automated reply; please do not respond to this
message.
 
 
 

show quoted sections

Our Ref: FOI 18/497
       
Dear Ms Goulding,
       
RE:  REQUEST UNDER THE FREEDOM OF INFORMATION ACT 2000
       
Thank you for your enquiry which we received on 26 August 2018.
       
I confirm that your request is being handled under the Freedom of Information Act and you should receive a reply within 20 working days from our date of receipt.

If you need to contact us again about this request, please quote the reference number above.
       
Kind Regards,

Customer Services
Communications division
Medicines and Healthcare Products Regulatory Agency
10 South Colonnade, Canary Wharf, London E14 4PU
Telephone: 020 3080 6000
Email: [MHRA request email]
Stay connected: mhra.gov.uk/stayconnected

show quoted sections

Dear Ms Goulding,

Thank you for your email of 26 August 2018.

Please can you clarify the details of your request as follows:

Are you specifically looking for total revenue for any companies we interact with that have the name 'Pfizer' in the legal entity name? Or companies that are also owned or controlled by these entities as there may be others linked to Pfizer without the world 'Pfizer' in the name.

Please can you provide a listing of entities you are wanting total revenue for.

Yours sincerely,

Customer Services
Communications division
Medicines and Healthcare Products Regulatory Agency
10 South Colonnade, Canary Wharf, London E14 4PU
Telephone: 020 3080 6000
Email: [MHRA request email]
Stay connected: mhra.gov.uk/stayconnected

show quoted sections

Dear Enquirer,
 
Thank you for your enquiry to the Medicines and Healthcare products
Regulatory Agency. This automated response confirms that we have received
your email and that it will be dealt with as quickly as possible.
 
You can expect a reply from us within a few days for a straightforward
request, however where a more detailed response or contribution from a
specialist is required this is likely to take longer.  We endeavour to
respond to requests within the Department of Health’s target response time
of 18 working days; or 20 working days if your request is a Freedom of
Information request; one month if you are making a request for access to
your personal data under the General Data Protection Regulation 2018.
 
Our website contains a wealth of information which may assist with your
enquiry. Some of our popular pages are:
 
Clinical trials of medicines and Clinical investigation for a medical
device:

[1]https://www.gov.uk/medicines-medical-dev...
       
Manufacturer’s and wholesale dealer’s licences:

[2]https://www.gov.uk/apply-for-manufacture...
 
Registration of medical devices, opticians and dental laboratories:

[3]https://www.gov.uk/register-as-a-manufac...
 
Reporting a problem with a medicine or medical device:

[4]https://www.gov.uk/report-problem-medici...
 
Deciding if your product is a medicine or a medical device:

[5]https://www.gov.uk/decide-if-your-produc...
 
Reporting a counterfeit medical product:
 
[6]https://yellowcard.mhra.gov.uk/counterfe...
 
We are continuously looking to make improvements to the service offered by
our Customer Services team, so if you have any feedback please don’t
hesitate to get in touch with us either on the number below or by
completing the form at the link below:
[7]https://www.surveymonkey.com/s/MHRACusto...
 
If you have not heard from us after 18 working days then please contact us
on 020 3080 6000.
 
Kind regards
 
The Customer Services Team
Communications division
 
Medicines and Healthcare products Regulatory Agency
10 South Colonnade, Canary Wharf, London E14 4PU
Telephone: 020 3080 6000
Email: [8][MHRA request email]
Stay connected: [9]mhra.gov.uk/stayconnected
 
Please note this is an automated reply; please do not respond to this
message.
 
 
 

show quoted sections

Our Ref: FOI 18/508
       
Dear Ms Goulding,
       
RE:  REQUEST UNDER THE FREEDOM OF INFORMATION ACT 2000
       
Thank you for your enquiry which we received on 12 September 2018.
       
I confirm that your request is being handled under the Freedom of Information Act and you should receive a reply within 20 working days from our date of receipt.

If you need to contact us again about this request, please quote the reference number above.
       
Kind Regards,

Customer Services
Communications division
Medicines and Healthcare Products Regulatory Agency
10 South Colonnade, Canary Wharf, London E14 4PU
Telephone: 020 3080 6000
Email: [MHRA request email]
Stay connected: mhra.gov.uk/stayconnected

show quoted sections

FOI 18/508

Dear Georgina Goulding,

Thank you for your information request dated 12/09/2018 where you asked
for information regarding MHRA revenue from “companies with 'Pfizer' in
the legal entity name”.

To summarise your previous requests, our understanding of the broader
request you are making is for total revenue (including fees, funding or
any other monies received) received by MHRA from any companies MHRA
interact with that have the name 'Pfizer' in the legal entity name in the
last 5 financial years (or if need be a reduced timeframe of 2 years).

We can confirm that the MHRA does hold some of the information that you
have requested. However, we have also determined that the information is
still exempt under Section 12 of the Freedom of Information Act and we
cannot process your request any further in its current form. We have
explained why in further detail below. As this is not the first time we
have outlined this position, we have also gone into further detail about
how you can narrow your request to make it possible to disclose some of
the information.

To explain our use of Section 12, the data requested is held across two
finance systems (one of which has been discontinued) and there is no
standard report we can run for what you have requested. This will require
a specialist resource to interrogate our previous financial system and the
new system which we implemented last year. The data will then have to be
reformatted in order to be in a presentable format for the 40+
accounts/legal entities with the word ‘Pfizer’ in them. Pfizer is a
complex and large international firm with multiple arms and “revenue”
would include all income from all of the Agency’s services and functions.

Section 12 of the Act would apply where the cost of dealing with this
would exceed the appropriate limit, which for central government is set at
£600. This represents the estimated cost of one person spending 24 working
hours in determining whether the department holds the information,
locating, retrieving and extracting the information. We consider that this
would take longer than 24 working hours to complete.

To narrow your request, we suggest you restrict it to one named Pfizer
account/legal entity (eg. Pfizer UK, Pfizer Inc). For example, you may
wish to request information on the largest Pfizer account/legal entity.
This may make the request viable although we cannot guarantee this will
avoid triggering the limits outlined by Section 12.

Please note that substantially similar requests made within 60 working
days of an original request can be aggregated into one for the purposes of
calculating a cost limit, meaning that section 12 could still apply.

If you disagree with how we have interpreted the Freedom of Information
Act 2000 with regards to your request, you can ask for the decision to be
reviewed. The review would be carried out by a senior member of the Agency
who was not involved with the original decision.

If you have a query about the information provided, please reply to this
email.

Kind Regards

Customer Services
Communications division
Medicines and Healthcare Products Regulatory Agency
10 South Colonnade, Canary Wharf, London  E14 4PU

Telephone: 020 3080 6000
Email: [1][MHRA request email]
[2]Stay connected

show quoted sections

Dear Enquirer,
 
Thank you for your enquiry to the Medicines and Healthcare products
Regulatory Agency. This automated response confirms that we have received
your email and that it will be dealt with as quickly as possible.
 
You can expect a reply from us within a few days for a straightforward
request, however where a more detailed response or contribution from a
specialist is required this is likely to take longer.  We endeavour to
respond to requests within the Department of Health’s target response time
of 18 working days; or 20 working days if your request is a Freedom of
Information request; one month if you are making a request for access to
your personal data under the General Data Protection Regulation 2018.
 
Our website contains a wealth of information which may assist with your
enquiry. Some of our popular pages are:
 
Clinical trials of medicines and Clinical investigation for a medical
device:

[1]https://www.gov.uk/medicines-medical-dev...
       
Manufacturer’s and wholesale dealer’s licences:

[2]https://www.gov.uk/apply-for-manufacture...
 
Registration of medical devices, opticians and dental laboratories:

[3]https://www.gov.uk/register-as-a-manufac...
 
Reporting a problem with a medicine or medical device:

[4]https://www.gov.uk/report-problem-medici...
 
Deciding if your product is a medicine or a medical device:

[5]https://www.gov.uk/decide-if-your-produc...
 
Reporting a counterfeit medical product:
 
[6]https://yellowcard.mhra.gov.uk/counterfe...
 
We are continuously looking to make improvements to the service offered by
our Customer Services team, so if you have any feedback please don’t
hesitate to get in touch with us either on the number below or by
completing the form at the link below:
[7]https://www.surveymonkey.com/s/MHRACusto...
 
If you have not heard from us after 18 working days then please contact us
on 020 3080 6000.
 
Kind regards
 
The Customer Services Team
Communications division
 
Medicines and Healthcare products Regulatory Agency
10 South Colonnade, Canary Wharf, London E14 4PU
Telephone: 020 3080 6000
Email: [8][MHRA request email]
Stay connected: [9]mhra.gov.uk/stayconnected
 
Please note this is an automated reply; please do not respond to this
message.
 
 
 

show quoted sections

Dear Georgina Goulding,

Thank you for your email.

Regarding your question ‘Please confirm what years can be covered if only
the latest finance system is used and supply the data.’ We can confirm
that the time period covered by the current finance system is 1 November
2017 to 30 September 2018. If we are using that time period, it is much
easier for us to process your request for you.

Given it has taken a while for us to be clear on the issue with responding
to this request, we will try and expediate this and will aim to provide
you an answer next week. When FOI requests cover information about third
parties, we are obliged to check with them if they believe the information
would be covered by one of the FOI Acts exemptions.

Could you please confirm if you are happy with this approach and whether
you would still like an internal review?

Kind Regards

Customer Services

Communications division

Medicines and Healthcare Products Regulatory Agency

10 South Colonnade, Canary Wharf, London E14 4PU

Telephone: 020 3080 6000

Email: [1][MHRA request email]

Stay connected: mhra.gov.uk/stayconnected

show quoted sections

Our Ref: FOI 18/590

Dear Georgina Goulding,

RE:  REQUEST UNDER THE FREEDOM OF INFORMATION ACT 2000

Thank you for your enquiry which we received on 15 October 2018.

I confirm that your request is being handled under the Freedom of
Information Act and you should receive a reply within 20 working days from
our date of receipt.

If you need to contact us again about this request, please quote the
reference number above.

Kind Regards,

Customer Services

Communications division

Medicines and Healthcare Products Regulatory Agency
10 South Colonnade, Canary Wharf, London E14 4PU
Telephone: 020 3080 6000
Email: [1][MHRA request email]
Stay connected: [2]mhra.gov.uk/stayconnected

show quoted sections

Dear Georgina Goulding,

We apologise as this was sent to you in error, we note we have responded
to you previously and have attached correspondence.

We will get back to you in due course and once again apologies for any
inconvenience caused.

Kind Regards

Customer Services

Communications division

Medicines and Healthcare Products Regulatory Agency
10 South Colonnade, Canary Wharf, London E14 4PU
Telephone: 020 3080 6000
Email: [1][MHRA request email]
Stay connected: [2]mhra.gov.uk/stayconnected

From: MHRA Customer Services
Sent: 01 November 2018 15:04
To: '[FOI #498658 email]'
<[FOI #498658 email]>
Subject: FOI 18/590 - RE: Internal review of Freedom of Information
request - Funding and Fees from Pfizer

Our Ref: FOI 18/590

Dear Georgina Goulding,

RE:  REQUEST UNDER THE FREEDOM OF INFORMATION ACT 2000

Thank you for your enquiry which we received on 15 October 2018.

I confirm that your request is being handled under the Freedom of
Information Act and you should receive a reply within 20 working days from
our date of receipt.

If you need to contact us again about this request, please quote the
reference number above.

Kind Regards,

Customer Services

Communications division

Medicines and Healthcare Products Regulatory Agency
10 South Colonnade, Canary Wharf, London E14 4PU
Telephone: 020 3080 6000
Email: [3][MHRA request email]
Stay connected: [4]mhra.gov.uk/stayconnected

show quoted sections

FOI 18/590

Dear Georgina Goulding,

Thank you for your email.

Regarding your question ‘Please confirm what years can be covered if only
the latest finance system is used and supply the data.’ We confirm that
the time period covered by the current finance system is 1 November 2017
to 30 September 2018.

Please find following the data from 1 November 2017 to 30 September 2018
for all customers with ‘Pfizer’ in the account name:

Account Customer Name Amount
57 PFIZER LIMITED                 868,787.40
165 PFIZER CONSUMER HEALTHCARE LIMITED                   63,811.00
12174 PFIZER LIMITED                      3,213.00
39933 PFIZER IRELAND PHARMACEUTICALS                   46,048.00
X0279 Pfizer Inc                      1,140.00
X0798 Pfizer Health AB                      6,594.00
X1513 Pfizer (Perth) Pty Limited                   13,316.00
X5973 Pfizer Manufacturing Austria                         618.00
X5984 PFIZER IRELAND PHARMACEUTICALS                      2,328.00

The Freedom of Information Act only entitles you access to information –
the information supplied is subject to Crown copyright, and there are some
restrictions on its re-use. For information on the reproduction or re-use
of MHRA information, please visit
[1]https://www.gov.uk/government/publicatio....

If you have a query about the information provided, please reply to this
email.  

Yours sincerely,

Customer Services

Communications division

Medicines and Healthcare products Regulatory Agency

151 Buckingham Palace Road, London, SW1W 9SZ

Telephone: 020 3080 6000

Email: [2][MHRA request email]

Stay connected: mhra.gov.uk/stayconnected

show quoted sections