Full report from the Addison and Assoicates Planning Review

John Brindley made this Freedom of Information request to Nottingham City Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Nottingham City Council,

"PORTFOLIO HOLDER DECISION FORM" "REF NO 512"

This was approved on 2nd March 2009.

The purpose was to "to utilise Addison and Associates" to carry out a review defined as follows

"The review will determine what measures need to be undertaken to ensure that Nottingham City Planning Services - its functions and methods of operating, reflect forthcoming delivery changes at both national and local levels. It will also enable the development of a service which is fit for purpose to effectively deliver changes amongst officers, partners and key stakeholders"

The financial impact was summarised as "The estimated cost of the work to be carried out by Addison and Associates is £133,000"

Please provide the following

1. When the review was complete what the full cost of the work as paid to Addison and Associates.

2. An unexpurgated copy of the report including all the recommendations within the report.

Yours faithfully,

John Brindley

Information Governance, Nottingham City Council

Dear Sir,

Thank you for your email.

Your request will now be processed in accordance with the relevant legislation and you should receive a response within 20 working days from tomorrow's date.

Please ensure that you quote reference number IGO/11-9243 in all future correspondence about this request.

Sincerely,

Glenn E. Estes
Information Governance Case Administrator

Information Governance Office
1st Floor
Loxley House
Station Street
Nottingham
NG2 3NG

Telephone: 0115 876 3855

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Dear Information Governance,

This is now overdue.

I assume that the output from the Addison and Associates Planning Review would be a single comprehensive report.

Thus I consider the effort in obtaining this information would be minimal as little research would be required.

I accept, reluctantly, that collating the costs may require more effort but again it should be straightforward.

I would accept a two part response: part 1 being a copy of the report; part 2 being the costs.

Yours sincerely,

John Brindley

Information Governance, Nottingham City Council

Dear Sir,

Thank you for your email below. Unfortunately, I am not the case officer in your case and can not therefore comment on its progress. I have forwarded your email to the relevant person and they should reply shortly.

Sincerely,

Glenn E. Estes
Information Governance Case Administrator

Information Governance Office
1st Floor
Loxley House
Station Street
Nottingham
NG2 3NG

Telephone: 0115 876 3855

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Dear Information Governance,

This request is now 14 days beyond the 20 working days within which Nottingham City Council should have responded by law.

If I do not get a response by 1st October 2011 then I will formally request further action.

Yours sincerely,

John Brindley

Information Governance, Nottingham City Council

Dear Sir,

Thank you for your email below. I have forwarded to the relevant persons and trust that the matter will be addressed shortly.

Sincerely,

Glenn E. Estes
Information Governance Case Administrator

Information Governance Office
1st Floor
Loxley House
Station Street
Nottingham
NG2 3NG

Telephone: 0115 876 3855

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Dear Nottingham City Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Nottingham City Council's handling of my FOI request 'Full report from the Addison and Associates Planning Review'.

The response is now almost one month overdue from the statutory 20 working days within which Nottingham City Council should have responded.

Effectively it is now nearly two months since the FOI request was submitted.

During this time there has been no response whatsoever beyond the standard acknowledgements.

I offered and would have accepted a two part response: that is the report and then the costs.

I made this offer on the grounds that such a report was produced and therefore would be available with less effort than collating the costs.

For the avoidance of doubt the version of the report which I expect to see is that which Addison and Associates provided and not any edited version that may have been derived from it.

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/fu...

Yours faithfully,

John Brindley

Nottingham City Council

THIS IS AN AUTOMATED ACKNOWLEDGEMENT OF YOUR ENQUIRY

Dear John Brindley,

Nottingham City Council acknowledge the receipt of your email.

Your enquiry has been given the reference number IGO/135. A case officer will be assigned to your request and you will receive a response in due course.

Please note that for requests that fall under the Freedom of Information Act 2000 or the Environmental Information Regulations 2004 you should expect a response within 20 working days commencing the next working day following receipt of your enquiry. For requests that fall under the Data Protection Act 1998 you should expect a response within 40 calendar days from the day your enquiry was received in the Authority.

We trust the above is clear however in the meantime should you have any queries regarding your enquiry please contact this office using the details below.

Regards,

Information Governance
Nottingham City Council
Loxley House
Station Street
Nottingham
NG3 2NG
Tel: 0115 8763855
Email: [Nottingham City Council request email]

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This e-mail (and any attachments) is confidential and may
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If you have received it in error, please delete it from
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Dear Nottingham City Council,

Ref: IGO/135

A period of 20 working days has now elasped since I requested an internal review.

Can you please let me know under which criteria my request is measured.

For example is it "Freedom of Information Act 2000" or "Environmental Information Regulations 2004", both of which have a 20 day target.

Alternatively is it "Data Protection Act 1998" which has a 40 day target?

Yours faithfully,

John Brindley

Dear Nottingham City Council,

I note that another 5 days have elapsed since my last enquiry.

I have received neither an acknowledgement of the enquiry nor an answer to the question about the timescale when I should expect an answer (20 or 40 working days)

Yours faithfully,

John Brindley

Information Governance, Nottingham City Council

Dear Sir,

Thank you for your email. I have forwarded it to the relevant persons for them to respond. If your previous chase was by "annotation" then we would not have received it as those are not forwarded by whatdotheyknow.com.

Thank you again for your email.

Sincerely,

Glenn E. Estes
Information Governance Case Administrator

Information Governance Office
1st Floor
Loxley House
Station Street
Nottingham
NG2 3NG

Telephone: 0115 876 3855

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Dear Information Governance,

I am confidant that the previous enquiry was not an annotation (they show up differently on the website)

The enquiry i shown below:

"Ref: IGO/135

A period of 20 working days has now elasped since I requested an internal review.

Can you please let me know under which criteria my request is measured.

For example is it "Freedom of Information Act 2000" or
"Environmental Information Regulations 2004", both of which have a 20 day target.

Alternatively is it "Data Protection Act 1998" which has a 40 day target?"

Yours sincerely,

John Brindley

Information Governance, Nottingham City Council

Dear Mr Brindley

I am in the process of obtaining and reviewing the information you require and will let you have my response as soon as this process is complete.

Please accept my sincere apologies for the delay in the issuing of my reply. I am doing everything I can to expedite a response.

Yours sincerely

Stephanie Pearson
Information Governance Manager
Nottingham City Council
Loxley House, Station Street,
Nottingham, NG2 3NG
Tel: 0044 115 87 63855
E-mail: [email address]
Web: www.nottinghamcity.gov.uk

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Information Governance, Nottingham City Council

Dear Mr Brindley

Further to your email below I can advise that your request is being processed at the present time as a Freedom of Information enquiry. The statutory response time as you rightly point out is 20 working days.

Please accept my sincere apologies for the delay in responding to your request.

We have conducted an internal review of our handling of your case and accept that we are outside the statutory deadline within which we should have responded and are therefore in breach of our obligations under section 10(3) of the Freedom of Information Act, 2000 (the FoIA). I therefore uphold your complaint and apologise both for the delay and any inconvenience this has caused. Please be assured that we take our obligations under the FoIA very seriously and are always striving to improve our performance.

Regrettably in your case your enquiry was incorrectly sent to the wrong department for response owing to a clerical error, this has meant that there has been a delay in my team obtaining the required information in order to provide a reply.

I am currently in the process of seeking to expedite a response and I hope to have this with you by close of play on or before 18th November 2011.

Yours sincerely

Stephanie Pearson
Information Governance Manager
Nottingham City Council
Loxley House, Station Street,
Nottingham, NG2 3NG
Tel: 0044 115 87 63855
E-mail: [email address]
Web: www.nottinghamcity.gov.uk

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Peter left an annotation ()

We take our obligations very seriously blah, blah, blah. No you don't. What NCC does take very seriously is it's intent to treat all FOI requests(ers) with utter contempt - where it performs with unparalleled excellence.

It has no regard whatsoever for meeting it's statutory obligations with regard to responding to FOI requests - in fact sometimes it just shuts it's corporate eyes and pretends they don't exist. Nah, nah, nah, nah.

Dear Information Governance,

References IGO/11-9243 and IGO/135

The previous response to IGO/135 read

"I am currently in the process of seeking to expedite a response and I hope to have this with you by close of play on or before 18th November 2011."

I note with increasing frustration that this target has not been met.

By my calculation it is now 15 weeks since I first submitted the Freedom of Information Request and so far I have not received a single item of information or decision from Nottingham City Council.

I would like the following to be clarified: was the target date above (18th November) referring to
(a) a response to the request for an Internal Review
or
(b) a response to the original Freedom Of Information Requset.

Please confirm the receipt of this response from me to Nottingham City Council to avoid any doubt about it being sent. (See previous correspondence).

Yours sincerely,

John Brindley

Dear Nottingham City Council,

References IGO/11-9243 and IGO/135

Two working days ago I sent a follow-up message.

In general acknowledgement responses are received from Nottingham City Council within two working days.

I specifically asked in my previous message that Nottingham City Council acknowledged receipt of it.

No response has been received.

Can I have confirmation that the previous message (sent 20th November 2011) has been received.

Yours faithfully,

John Brindley

Information Governance, Nottingham City Council

Dear Sir,

Thank you for your email below. Please accept my apologies that I have not seen your previous email on the matter. I have forwarded this one to the relevant persons and will look into the matter as much as possible.

Sincerely,

Glenn E. Estes
Information Governance Case Administrator

Information Governance Office
1st Floor
Loxley House
Station Street
Nottingham
NG2 3NG

Telephone: 0115 876 3855

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Information Governance, Nottingham City Council

Dear Sir,

Please note this email is in relation to the one you sent on the 20th of November at 1957 hours. I can confirm that the request was received in this office on Monday the 21st and was forwarded to appropriate staff. Again, please accept my apologies for any inconvenience this delayed acknowledgement has caused you.

Sincerely,

Glenn E. Estes
Information Governance Case Administrator

Information Governance Office
1st Floor
Loxley House
Station Street
Nottingham
NG2 3NG

Telephone: 0115 876 3855

show quoted sections

Dear Information Governance,

References IGO/11-9243 and IGO/135

The following time has elapsed:

(a) Since I submitted the Freedom of Information Request: 95 working days

(b) Since I requested an Internal Review: 55 working days

(c) Since the promise of a response (which was to be 18th November) 20 days

Can you please provide me with an estimate of when I will get a response.

Yours sincerely,

John Brindley

Dear Information Governance,

Please note that I have not had a response acknowledging recepit of my last enquiry (sent late Friday 16th December and available to you from Monday 19th December).

As in the past (see earlier entries in this FOI request) there has been the suggestion that I did not send the enquiry but accidentally used the "Annotation" feature of this website, I now routinely expect to receive (and check for) an acknowledgement response.

Please confirm that you have

(i) received my request sent 16th December.

(ii) passed it to the 'Internal Review' Team

Yours sincerely,

John Brindley

Dear Information Governance,

This response is to provide a formal contemporaneous record of the progress of this request

On calling Information Governance at 12:45 today to enquire when I would get an acknowledgement of the receipt of the above two enquiries, after providing the internal review reference, I was informed that "it should be with you by the end of the week - it is just undergoing final checking"

Yours sincerely,

John Brindley

Andy Platt left an annotation ()

I strongly recommend that you get this to the Information Commissioner.

Dear Information Governance,

This is a follow-up to the contemporaneous note send on 22nd December

For the record, the promise of a "response by the end of the week" was not fulfilled.

No response has been received

Furthermore, no [automatic] acknowledgement has been received referring to the enquiry sent on the 16th December (available to Nottingham City Council from the 19th December)

Yours sincerely,

John Brindley

Information Governance, Nottingham City Council

1 Attachment

Dear Mr Brindley

Please find attached apology letter.

Yours sincerely

Jacqueline Williamson
Senior Information Governance Officer
Information Governance | IT Services | Resources | Nottingham City Council | Loxley House | Station Street | NOTTINGHAM | NG2 3NG
t: 0115 8763855 | e:information.governance.gov.uk | w: www.nottinghamcity.gov.uk

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Peter left an annotation ()

No surprises there then. Shameful.

The officer might also want to consider hitting the little button called "spell check" on her pc next time she wishes to pen a letter.

Information Governance, Nottingham City Council

2 Attachments

Dear Sir,

 

Please find attached our response to your request for information and
subsequent request for an internal review along with supporting
documentation.

 

Regards,

 

Andrew Goodfellow

Senior Information Governance Officer

Nottingham City Council | Loxley House | Station Street | Nottingham | NG2
3NG

Tel: 0115 876 3855

 

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This e-mail (and any attachments) is confidential and may
contain personal views which are not the views of
Nottingham City Council unless specifically stated.
If you have received it in error, please delete it from
your system, do not use, copy or disclose the information
in any way nor act in reliance on it and notify the sender
immediately. Please note that Nottingham City Council
monitors e-mails sent or received for the purposes of
ensuring compliance with its policies and procedures.
Further communication will signify your consent to this.
The contents of e-mails sent or received may have to be
disclosed if a relevant request is made under current
legislation, such as, but not limited to, the Data Protection
Act 1998 and the Freedom of Information Act 2000

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