Fujitsu and trusted Post Office colleagues offering assurance on Horizon robustness

Post Office Limited did not have the information requested.

Dear Post Office Limited,In a letter to Darren Jones on June 24 2020 Paula Vennells said this"But what appears now to have been the actual or potential root cause of many reported
14
problems, namely the defects in the IT, was not uncovered: the problems with Horizon 1 and
2 were not apparent to the Board, which was assured by Fujitsu and trusted colleagues at Post
Office that there were not - and there had not been - any systemic problems with the system. "Who were the Fujitsu people and who were the trusted Post Office colleagues who gave assurances?What were their names,roles,job descriptions and qualifications for providing such comfort to the Board?

Yours faithfully,

john o'sullivan

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2023/00520

Dear John O'Sullivan,

Thank you for your request for information which was received on 4th
September. Your request is being considered under the terms of the Freedom
of Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 2nd
October.

Please remember to quote the reference number above in any future
communications.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

information.rights, Post Office Limited

Dear John O’Sullivan,

 

Further to our email below, unfortunately we are not in a position to
provide a response to your request for information today. However, we are
still processing your request and hope to be able to send this to you by
early next week.

 

We apologise for any inconvenience this may cause you.

 

With kind regards,

 

Data Protection and Information Rights Team

 

100 Wood Street

London

EC2V 7ER

 

From: [Post Office request email]
<[Post Office request email]>
Sent: 05 September 2023 10:28
To: [FOI #1021747 email]
Subject: Request for information - Ref: FOI2023/00520

 

Our ref: FOI2023/00520

Dear John O'Sullivan,

Thank you for your request for information which was received on 4th
September. Your request is being considered under the terms of the Freedom
of Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 2nd
October.

Please remember to quote the reference number above in any future
communications.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

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Post Office Limited is committed to protecting your privacy. Information
about how we do this can be found on our website at
www.postoffice.co.uk/privacy

information.rights@postoffice.co.uk, Post Office Limited

1 Attachment

Dear John O'Sullivan,

With apologies for the delay, please find the response attached relating
to your Freedom of Information request.

Kind regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

Dear Post Office Limited,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Post Office Limited's handling of my FOI request 'Fujitsu and trusted Post Office colleagues offering assurance on Horizon robustness'.

[ GIVE DETAILS ABOUT YOUR COMPLAINT HERE ]The point is not the date of Paula's evidence but what she says.The Board(yourselves)received evidence of Horizon robustness.In your 2018 report laid to Parliament you say". Post Office is robustly defending the
claim, believes it lacks merit, but welcomes the opportunity to have these matters resolved through
the Court managed Group Litigation Order. "What were the asurances and who supplied them after all they prompted you to spend hundreds of millions of taxpayer money on a doomed strategy.Who gave you the confidence to proceed and what did they say that allowed you to tell Parliament the Claim lacks merit?

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/f...

Yours faithfully,

john o'sullivan

information.rights@postoffice.co.uk, Post Office Limited

Dear John O'Sullivan,

Thank you for contacting us with your request for an internal review.

This has been assigned to a caseworker (our ref: IR2023/00611).

If you have any questions, then please do not hesitate to contact us.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

information.rights@postoffice.co.uk, Post Office Limited

Dear John O'Sullivan

The date that the response is due for your internal review request,
IR2023/00611, has been changed to 14th December 2023.

We apologise for the delay and will let you know should we be unable to
send the response by the new date.

Kind Regards

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

[1][email address]

Post Office Limited is committed to protecting your privacy, information
about how we do this can be found on our website at
www.postoffice.co.uk/privacy

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Dear [email address],Can you give a reason for the delay please?

Yours sincerely,

john o'sullivan

Dear [email address],You have not explained the reason for the delay.Is it by any chance related to how certain witnesses come across in the Horizon Inquiry?

Yours sincerely,

john o'sullivan

information.rights@postoffice.co.uk, Post Office Limited

1 Attachment

Dear John O'Sullivan,

Please find attached the outcome of your Internal Review request. We
apologise for the delay in sending this outcome.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

Dear [email address],Thanks for a reply.Two days of Duncan Atkinson KC and Gareth Jenkins in not named as the Fujitsu expert or source.Surely Jarnail Sing,Rod Ismay,Andrew Winn,John Scott would be the people giving the Board the confidence to embark on a High Court Adventure?And three or four years back these people might have seemed credible,suitable or well-placed?Why not search these names or are they so obviously discounted?I am refering your reply to the ICO as even The Post Office would not base a multi million law case on whispers and unknown corporate belief-would they?

Yours sincerely,

john o'sullivan