Front-End Digital Services

Currently waiting for a response from Office for National Statistics, they should respond promptly and normally no later than (details).

Dear Office for National Statistics,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the point below.

Forms/Surveys provided by the ONS

The details I request are:

• Quantity of paper forms/surveys sent to organisations/individuals?
• Current existing supplier for digital surveys/forms on your website?
• Current existing supplier for your CRM?
• Whether the organisation uses any 3rd party contractors to assist with this?
• Start date of contracts with Technology suppliers?
• End date of contracts with Technology suppliers?
• Is there an extension clause in the contract(s) with digital suppliers and, if so, the duration of the extension?
• Has a decision been made yet on whether the contract(s) are being either extended or renewed?
• Who is the senior officer (outside of procurement) responsible for this contract?

Yours faithfully,

Bob Smith,

Workflow Notification

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