Frequeny noise and vibrations

Response to this request is long overdue. By law, under all circumstances, Cornwall Council should have responded by now (details). You can complain by requesting an internal review.

Dear Cornwall Council,
I would like to make a request for the freedom of information act on how many complaints were made in and around Cornwall and the Liskeard area, between the dates of 2015 and 2018

Yours faithfully,

Dawn Curtis

Cornwall Council

Thank you for your Freedom of Information (FOI)/Environmental Information
Regulations (EIR) request - Reference FOI-101004200336. In normal
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Public Health & Protection - Freedom of Information Mail, Cornwall Council

Dear Ms Curtis

Thank you for your request below.

In order for our officers to answer this request please could you provide the following points of clarification:

1. Please define "frequency noise" - Are you referring only to complaints about low/high frequency tones or just general noise complaints?
2. Please define “in and around” and the “Liskeard area”. We group complaints by Parish.

If we do not receive a response to this email within one month from today we will assume that you no longer require this information. Otherwise we look forward to receiving your response and completing your request as soon as possible.

With kind regards

Helen Pascoe LL.B Dip LP

Freedom of Information Advisor
Neighbourhoods & Public Protection
Cornwall Council
Tel: 01872 323729
Internal: 493729
Email: [email address]
First Floor, East Wing, Camborne One Stop Shop, Dolcoath Avenue, Camborne, TR14 8SX
‘Onen hag oll’

Visit us as www.cornwall.gov.uk or www.businessregulatorysupport.gov.uk

Please note my working hours are 9.30-2.30 Mon - Fri

show quoted sections

Dear Public Health & Protection
Hi, my definition of the noise is of both very high pitched frequencies as well as a deep low tonal frequency which starts up early evenings it hightens and lessons throughout the evenings then all night, vibrations also felt under foot and through all furnishings ..
Secondly im in Liskeard PL143HX area
Start up of all the frequencies both high and low with vibrations ongoing since 2015
Yours sincerely,

Dawn Curtis

Public Health & Protection - Freedom of Information Mail, Cornwall Council

2 Attachments

Dear Ms Curtis

 

Please find attached our response to your request under the Freedom of
Information Act 2000.

 

With kind regards

 

Helen Pascoe LL.B Dip LP

 

Freedom of Information Advisor

Neighbourhoods & Public Protection

Cornwall Council

Tel: 01872 323729

Internal: 493729

Email: [1][email address]

First Floor, East Wing, Camborne One Stop Shop, Dolcoath Avenue, Camborne,
TR14 8SX

‘Onen hag oll’

 

Visit us as [2]www.cornwall.gov.uk or
[3]www.businessregulatorysupport.gov.uk

 

Please note my working hours are 9.30-2.30 Mon - Fri

 

 

 

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Dear Cornwall Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Cornwall Council's handling of my FOI request 'Frequeny noise and vibrations'.

[ GIVE DETAILS ABOUT YOUR COMPLAINT HERE ]

Since the beginning of 2015 an unusual heavy duty low frequencies/Bass noise and vibrations(idling diesel generator) has been enveloping my entire home environment with start up machanical motor sound evenings and then all night heavy Bass noise including vibrations felt through all furnishings and ground level, as a result I have been suffering from serious sleep deprivation and also health problems this has had a profound effect on my entire life and daily sleep deprived management the noise is very stressful and had been picked up on environment monitoring equipment as unusual frequencies and an idling diesel generator although this had been communicated to me by word of mouth by the environmental health person.. this is an intolerant torturouse noise nuisance which has been persistent for four years now

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/f...

Yours faithfully,

Dawn Curtis

Cokell Peter, Cornwall Council

Dear Dawn Curtis

 

Thank you for your e-mail.  We are sorry to hear that you are unhappy with
the response to your recent request for information under the Freedom of
Information Act 2000 (FOIA).

 

As required by the legislation, a full review of your original request
will now be undertaken. The case number remains as FOI-101004200336 which
we would kindly ask you to quote on all correspondence.

 

Please note that under the FOI, a public authority has up to 20 working
days in which to respond to an internal review. Where the information has
been dealt with under the EIR provisions, a public authority has up to 40
working days in which to respond. 

 

We therefore anticipate responding to you on or before the 15.04.2019, but
will endeavour to respond sooner wherever possible.

 

Privacy Statement

 

We will only process the information input on this form to deal with your
Freedom of Information Request.

The information you provide may be shared across the various service areas
of Cornwall Council, as well as the Council’s wholly owned Group of
Companies (such as Cormac, Cornwall Housing, Cornwall Airport Newquay &
Cornwall Development Company), in order to fully investigate and answer
the request

You have a right to withdraw consent to your Freedom of information
request at any time by contacting: Freedom of Information, New County
Hall, Treyew Road, Truro, TR1 3AY or [1][Cornwall Council request email].

If you would like to access any of the information we hold about you or
have concerns regarding the way we have processed your information, please
contact: Data Protection Officer, Cornwall Council, County Hall, Truro,
TR1 3AY.

 

Email: [2][email address]  Tel: 01872 326424 

 

Further details can be found on the full [3]privacy policy.

 

If the Internal Review does not resolve the matter to your satisfaction,
you then have the right to apply directly to the Information
Commissioner’s Officer (ICO) using the following contact details:

 

FOI/EIR Complaints Resolution

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Email: [4][email address]

 

Kind regards

 

Pete Cokell Information Management Advisor

Cornwall Council Customer Access and Digital Services

[5][email address] Tel: 01872 322223

[6]http://www.cornwall.gov.uk/ ‘Onen hag oll’

4N, County Hall, Treyew Road, Truro TR1 3AY

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based on them, nor must you copy or show them to anyone; please e-mail us
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be subject to recording and/or monitoring in accordance with the relevant
legislation and may need to be disclosed under the Freedom of Information
Act 2000 or the Environmental Information Regulations 2004. Security
Warning: It is the responsibility of the recipient to ensure that this
e-mail and any attachments are virus free. The Authority will not accept
liability for any damage caused by a virus.

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5. mailto:[email address]
6. http://www.cornwall.gov.uk/

Dear Cokell Peter,
I am still being tormented by LFN which sounds and feels more like an idling deasel truck outside my house vibrations is also felt and this all started up early 2015 im at a loss as where to go next with this obtrusive sleep deprivation noise and request it being investigated more thoroughly and to also find whether anyone else has problems in Liskeard with with this regular night time torturing machanical noise ..

Yours sincerely,

Dawn Curtis