Frequency & Cost per Change of Disposable Curtains

The request was successful.

Dear Barts Health NHS Trust,

This request is in regards to the Disposable Curtains that the Royal London Hospital uses now around beds.

1. How many beds/cubicles etc does the Royal London Hospital in Whitechapel have that utilize the Disposable Curtains provided by such companies as Francis Price Contracts?

2. How many different contractors provide this service to the Royal London Hospital?

3. I've noticed that the curtains from Francis Price Contracts, have a date on them of when they were last changed. How many times throughout the year are they contracted/required to be changed per bed?

4. Who changes these curtains? Is it one of the Trust staff or a contractor?

5. What are the circumstances that need to be achieved for a change of curtain to occur? Is there a time limit? (once a month etc). Is there another system in place for damage, soiled curtain to be replaced.

6. What is the cost per actual curtain that gets charged to the Trust, not including the physical cost of someone actually changing the curtain?

7. What is the cost to the Trust per change of curtain, for someone to change the actual curtain, not including physical cost of the curtain?

8. Please detail the process and steps involved when the first person who notices a particular curtain needs changing for whatever reason (ie soiled, out of date etc), until someone physically comes and changes the curtains.

9. What happens to the curtains that are removed? What are the procedures once removed from a bed?

10. Before there were contracts for disposable curtains, How did the Royal London manage the processing of curtains around beds?

Yours faithfully,

Muhammed Iqbal

FOI, Barts Health NHS Trust

FAO Mr Muhammed Iqbal

Dear Mr Iqbal

Your Request for Information [FOI-077-14]

I am writing to acknowledge receipt of your recent FOI request. It will be processed in accordance with the requirements of the Freedom of Information Act and you will receive a request within the stipulated timescale.

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If you are dissatisfied on how your request has been handled, you can complain in writing to: The Head of Information Governance Manager, Barts Health NHS Trust Email: [Barts Health NHS Trust request email]
Postal Address: The Head of Information Governance, c/o Archives and Records Centre, Barts Health NHS Trust, Lower ground Floor, 9 Prescot Street, Aldgate, London E1 8PR

If, after we have addressed your complaint, you remain dissatisfied with how we have responded, you are entitled to appeal to the Information Commissioner (Tel: 01625 545 745). Details are shown at www.ico.org.uk

Yours sincerely,

Pamela Wood

Corporate Records
Barts Health NHS Trust

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FOI, Barts Health NHS Trust

FAO Mr Muhammed Iqbal

 

Dear Mr Iqbal

 

Your Request for Information [FOI-077-14]

 

I am writing in response to your recent request for information, and am
now pleased to advise you as follows:  

 

Your Question 1:  How many beds/cubicles etc.  does the Royal London
Hospital in Whitechapel have that utilize the Disposable Curtains provided
by such companies as Francis Price Contracts?

Our response:   Over 1100

 

Your Question 2:  How many different contractors provide this service to
the Royal London Hospital?

Our response:    There is one contractor

 

Your Question 3:  . I've noticed that the curtains from Francis Price
Contracts, have a date on them of when they were last changed. How many
times throughout the year are they contracted/required to be changed per
bed?

Our response:    Curtains are changed three times a year or sooner if
soiled

 

Your Question 4:  Who changes these curtains? Is it one of the Trust staff
or a contractor?

Our response:   A contractor

 

Your Question 5:     . What are the circumstances that need to be achieved
for a change of curtain to occur? Is there a time limit? (once a month
etc). Is there another system in place for damage, soiled curtain to be
replaced.

Our response:     See our response to Question 3 above.  If curtains
require changing due to soiling or damage then a contractor is called to
change them.

 

Your Question 6:  What is the cost per actual curtain that gets charged to
the Trust, not including the physical cost of someone actually changing
the curtain?

Our response:   £21 plus VAT

 

Your Question 7:    What is the cost to the Trust per change of curtain,
for someone to change the actual curtain, not including physical cost of
the curtain? 

Our response:    As per Question 6 above:   £21 plus VAT represents the
total replacement cost   

 

Your Question 8:    Please detail the process and steps involved when the
first person who notices a particular curtain needs changing for whatever
reason (ie soiled, out of date etc), until someone physically comes and
changes the curtains.

Our response:   When a curtain is noticed to be in need of changing,  the
Helpdesk is contacted and they raise a job card.   A member of the
contractors team will then be contacted who will then go to the ward,
within the contracted timeframes,  and exchange the soiled curtain for a
clean one.  The soiled curtain is then disposed of as per the Hospital's
Waste Management Policy

 

Your Question 9:   What happens to the curtains that are removed? What are
the procedures once removed from a bed?

Our response:   These are disposed of in accordance with the Hospital's
Waste Management Policy

 

Your Question 10:   Before there were contracts for disposable curtains,
How did the Royal London manage the processing of curtains around beds?

Our response:    Before disposable curtains were introduced, the curtains
were made of linen and were laundered.   In terms of handling and
replacement duration, the same timelines and processes were adhered to. 
   

 

I hope that this information will be of value to you.  However, if  you
have any queries please contact us at [email address]

 

 We would be grateful if you would take a minute to fill out our FOI
Feedback Questionnaire at [1]www.bartshealth.nhs.uk/foi-feedback.

 

If you dissatisfied on how your request has been handled, you can complain
in writing to:  The Head of Information Governance, Barts Health NHS Trust
Email: [2][Barts Health NHS Trust request email]

Postal address:

The Head of Information Governance,

c/o Archives & Records Centre,

Barts Health NHS Trust,

Lower Ground Floor,

9 Prescot St,

Aldgate,

E1 8PR

If, after we have addressed your complaint, you remain dissatisfied with
how we have responded, you are entitled to appeal to the Information
Commissioner (Tel: 01625 545 745);    Details are shown at
[3]www.ico.org.uk  

Yours sincerely,

Pamela Wood

 

Corporate Records
Barts Health NHS Trust

 

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