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Freedom of Information Requests - How Many have NWFRS Received

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Dear North Wales Fire and Rescue Service,

Can you please provide data in relation to the following areas:

In the last 5 years:

1. How many FOI requests have you received?

2. From this total, how many requests have you failed/ refused/ been unable to answer fully and/ or satisfy the requestee?

3. Approximately how many person hours have been taken up responding to FOI's?

All the best

Mr S James

FoI, North Wales Fire and Rescue Service

Dear Sir,

 

Further to your request for information below, Information Commissioner’s
Office guidance states that for a request to be valid it must include the
requester’s real name. In this case the email address refers to “Peter
Bernard” but the name at the bottom of the email is “Mr S James”. I would
be grateful if you could confirm the real full name of the requester in
order for the request to be processed.

 

Yours faithfully,

 

Swyddog Rhyddid Gwybodaeth/Freedom of Information Officer
Gwasanaeth Tân ac Achub Gogledd Cymru/North Wales Fire and Rescue Service
Ffôn / Telephone: 01745 535290
Ffôn Symudol / Mobile Phone: 07787 578350

Rydym yn croesawu gohebiaeth a galwadau yn y Gymraeg a’r Saesneg - byddwn
yn ymateb yn gyfartal i’r ddwy ac yn ateb yn eich dewis iaith heb oedi.

We welcome correspondence and calls in Welsh and English - we will respond
equally to both and will reply in your language of choice without delay.

Gwnewch yn siŵr eich bod yn profi’ch larwm mwg yn rheolaidd. Os nad oes
gennych larwm, neu os ydy’ch larwm wedi torri, ffoniwch 0800 169 1234,
anfonwch e-bost i [1][email address]  neu ewch i 
[2]www.gwastan-gogcymru.org.uk am gyngor  ynglŷn â beth i’w wneud nesaf.

 

Please make sure that you regularly check your smoke alarm.  If you do not
have one, or find that the one that you do have is not working, call 0800
169 1234, e-mail [3][email address] or visit
[4]www.nwales-fireservice.org.uk for advice on what to do next.

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Dear FoI,

Greeting. Apologies for the confusion. My name is in fact, Peter Bernard.

Yours sincerely,

Peter Bernard

FoI, North Wales Fire and Rescue Service

Dear Sir,

 

Further to your recent request to North Wales Fire and Rescue Service
(NWFRS) made under the terms of the Freedom of Information Act regarding
FoI requests, the response from NWFRS is as follows:

 

Year 2015 2016 2017 2018 2019 to date Totals
Q1. N^o of Requests Received 127 124 112 158 107* 628
Q2. N^o of Requests not answered 48 40 21 43 20 172
in full **

 

*Includes those requests for which information is currently being
collated.

** Reasons for not providing a full response to requests can include, but
are not limited to:

·         Applying an exemption, either to part of or the entire request

·         Requesting clarification of the request but that clarification
not being provided

·         Cancellation of the request by the requester

·         Information not held

 

Q3. Information on the number of hours spent responding to FoI requests is
not recorded and is, therefore, not held.

 

If you are dissatisfied with the way your request for information has been
handled, you can request a review by writing to:

 

The Freedom of Information Officer

North Wales Fire and Rescue Service Headquarters

Ffordd Salesbury

St Asaph Business Park

St Asaph

Denbighshire

LL17 0JJ

 

If you remain dissatisfied with the handling of your request, you have a
right to appeal to the Information Commissioner at:

 

The Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 08456 30 60 60 or 01625 54 57 45

Website: [1]www.ico.gov.uk

 

There is no charge for making an appeal.

 

Yours faithfully,

 

Swyddog Rhyddid Gwybodaeth/Freedom of Information Officer
Gwasanaeth Tân ac Achub Gogledd Cymru/North Wales Fire and Rescue Service
Ffôn / Telephone: 01745 535290
Ffôn Symudol / Mobile Phone: 07787 578350

Rydym yn croesawu gohebiaeth a galwadau yn y Gymraeg a’r Saesneg - byddwn
yn ymateb yn gyfartal i’r ddwy ac yn ateb yn eich dewis iaith heb oedi.

We welcome correspondence and calls in Welsh and English - we will respond
equally to both and will reply in your language of choice without delay.

Gwnewch yn siŵr eich bod yn profi’ch larwm mwg yn rheolaidd. Os nad oes
gennych larwm, neu os ydy’ch larwm wedi torri, ffoniwch 0800 169 1234,
anfonwch e-bost i [2][email address]  neu ewch i 
[3]www.gwastan-gogcymru.org.uk am gyngor  ynglŷn â beth i’w wneud nesaf.

 

Please make sure that you regularly check your smoke alarm.  If you do not
have one, or find that the one that you do have is not working, call 0800
169 1234, e-mail [4][email address] or visit
[5]www.nwales-fireservice.org.uk for advice on what to do next.

 

 

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We don't know whether the most recent response to this request contains information or not – if you are Peter Bernard please sign in and let everyone know.