Freedom of Information Request - Salesforce

Department of Education (Northern Ireland) did not have the information requested.

Hello

I'd like to make a freedom of Information request under The Freedom of Information Act 2000 please, as you either adhere too, or are publicly run / owned by the UK Government.

I'm looking to understand what your organisation is spending on Salesforce products between the dates 1st August 2019 to 1st August 2023. This includes all quotes (preferably in PDF format) with associated costs, units and discounts relating to Salesforce products (which could include) -

1. Salesforce Sales Cloud
2. Salesforce Service Cloud
3. Salesforce Revenue Cloud
4. Salesforce Marketing Cloud
5. Pardot
6. Salesforce Experience Cloud
7. Commerce Cloud
8. Salesforce Analytics Cloud
9. Salesforce Apps Cloud
10. Salesforce IoT Cloud
11. Tableau
12. MuleSoft

(these will likely be billed together)

I am investigating your organisation's Salesforce costs against other organisations in assessing if you are getting value for money from Salesforce.

If you have any questions please let me know.

Yours faithfully,

Josh Henderson

O'Hagan, Justin, Department of Education (Northern Ireland)

1 Attachment

Freedom of Information Act 2000

 

In your email of 01 August 2023 you asked for the following information:-

 

I'm looking to understand what your organisation is spending on Salesforce
products between the dates 1st August 2019 to 1st August 2023. This
includes all quotes (preferably in PDF format) with associated costs,
units and discounts relating to Salesforce products (which could include)
-

 

1. Salesforce Sales Cloud

2.  Salesforce Service Cloud

3. Salesforce Revenue Cloud

4. Salesforce Marketing Cloud

5. Pardot

6. Salesforce Experience Cloud

7. Commerce Cloud

8. Salesforce Analytics Cloud

9. Salesforce Apps Cloud

10. Salesforce IoT Cloud

11. Tableau

12. MuleSoft

 

(these will likely be billed together)

 

The leaflet attached tells you about the legislation and the procedures
the Department will follow in handling your request. 

 

If you have any queries about this email, please contact me quoting the
reference number above in any future communications.

 

Kind Regards

 

Justin O’Hagan

Records and Information Access Manager

Information Management Team

Corporate Services and Governance Directorate

Department of Education

[1]justin.o’[email address]

Tel: 02891858044

 

 

References

Visible links
1. mailto:[email address]

Freedom of Information (DENI), Department of Education (Northern Ireland)

1 Attachment

Josh,

 

Please find attached reply to your request for information.

 

Regards,

 

Justin O’Hagan

Records and Information Access Manager

Information Management Team

Corporate Services and Governance Directorate

Department of Education

[1]justin.o’[email address]

Tel: 02891858044

Ext: 68044

 

 

References

Visible links
1. mailto:[email address]