Freedom of Information request - Staff Counselling Services and Occupational Health Referrals

The request was successful.

Dear University of East London,

Under the Freedom of Information Act 2000, could you please provide me with the following information:

COUNSELLING AND MENTAL HEALTH SERVICES - UNIVERSITY STAFF

1. The total number of staff that accessed University counselling and mental health services in the last eight academic years (please present in a table showing figures for each academic year and breakdown by category (e.g. anxiety, bereavement loss, work-related etc...))

a) How many were academic staff?
b) How many were professional services staff?
c) How many were male?
d) How many were female?

2. Where data are available in the last eight years, please detail what was the average wait time for a staff member applying to see a counsellor to seeing a counsellor?

OCCUPATIONAL HEALTH

3. During the last eight academic years how many staff members were referred to Occupational Health (please highlight whether these were self-referrals, management referrals, or referrals falling into different categories)?

a) How many were academic staff?
b) How many were professional services staff?
c) How many were male?
d) How many were female?

4. How many staff members are currently on the waiting list to see Occupational Health?

If the decision is made to withhold some of this data using exemptions in the Data Protection Act, please inform me of that fact and cite the exemptions used.

If you need any clarification then please do not hesitate to contact me. If some parts of this request are easier to answer than others, I would ask that you release the available data as soon as possible.

I would be grateful if you could confirm in writing that you have received this request, and I look forward to hearing from you within the 20 working day statutory time period.

Yours faithfully,

Nicky Michaels

Freedom Info, University of East London

Dear Ms Michaels,

 

We acknowledge receipt of your inquiry sent on 17 July, which is receiving
attention.

 

Yours sincerely,

[1][University of East London request email]

University of East London

4-6 University Way

London

E16 2RD

--------------------------------------------------------------------------

From: Nicky Michaels <[FOI #419129 email]>
Sent: 17 July 2017 20:57
To: Freedom Info
Subject: Freedom of Information request - Freedom of Information request -
Staff Counselling Services and Occupational Health Referrals
 
Dear University of East London,

Under the Freedom of Information Act 2000, could you please provide me
with the following information:

COUNSELLING AND MENTAL HEALTH SERVICES - UNIVERSITY STAFF

1. The total number of staff that accessed University counselling and
mental health services in the last eight academic years (please present in
a table showing figures for each academic year and breakdown by category
(e.g. anxiety, bereavement loss, work-related etc...))

a) How many were academic staff?
b) How many were professional services staff?
c) How many were male?
d) How many were female?

2. Where data are available in the last eight years, please detail what
was the average wait time for a staff member applying to see a counsellor
to seeing a counsellor?

OCCUPATIONAL HEALTH

3. During the last eight academic years how many staff members were
referred to Occupational Health (please highlight whether these were
self-referrals, management referrals, or referrals falling into different
categories)?

a) How many were academic staff?
b) How many were professional services staff?
c) How many were male?
d) How many were female?

4. How many staff members are currently on the waiting list to see
Occupational Health?

If the decision is made to withhold some of this data using exemptions in
the Data Protection Act, please inform me of that fact and cite the
exemptions used.

If you need any clarification then please do not hesitate to contact me.
If some parts of this request are easier to answer than others, I would
ask that you release the available data as soon as possible.

I would be grateful if you could confirm in writing that you have received
this request, and I look forward to hearing from you within the 20 working
day statutory time period.

Yours faithfully,

Nicky Michaels

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Freedom Info, University of East London

Dear Ms Michaels, 

We refer to your inquiry dated 17^th July and set out below our response
to your inquiry.

 

Yours sincerely,

 

[1][University of East London request email]

University of East London

4-6 University Way

London

E16 2RD

 

Q1) The total number of staff that accessed University counselling and
mental health services in the last eight academic years (please present in
a table showing figures for each academic year and breakdown by category
(e.g. anxiety, bereavement loss, work-related etc...))

Q1a) How many were academic staff?  
Q1b) How many were professional services staff?
Q1c) How many were male?
Q1d) How many were female?

A1)

a b c d Category
Work
Professional related Personal
Total Academic Services Work and and
  no Staff Staff Male Female related Personal Bereavement Personal Bereavement
Not Not Not Not Not
2009 8 4 4 4 4 available available available available available
2010 4 1 3 0 4 0 3 0 1 0
2011 2 1 1 0 2 0 1 0 1 0
2012 4 0 4 0 4 0 4 0 0 0
2013 2 1 1 0 2 0 1 1 0 0
2014 5 1 4 0 5 0 5 0 0 0
2015 7 5 2 2 5 4 1 0 1 1
2016 14 9 5 5 9 2 7 3 1 1
Total 46 22 24 11 35 6 22 4 4 2

 

Category records are not available prior to 2010.

Q2) Where data are available in the last eight years, please detail what
was the average wait time for a staff member applying to see a counsellor
to seeing a counsellor?

 

A2) Where staff are referred via Occupational Health, they are usually
seen by a counsellor within 1 week of the counselling referral being made.

Q3) During the last eight academic years how many staff members were
referred to Occupational Health (please highlight whether these were
self-referrals, management referrals, or referrals falling into different
categories)?

Q3a) How many were academic staff?
Q3b) How many were professional services staff?
Q3c) How many were male?
Q3d) How many were female?

A3) Details on roles and gender are not recorded.

Management Referrals

2009

Male: 33
Female: 27

2010

Male: 36
Female: 62

2011

Male: 39

Female: 40

 

2012

Male: 22

Female: 87

 

2013

Male: 33

Female: 53

 

2014

Male: 31

Female: 48

 

2015

Male: 24

Female: 61

 

2016

Male: 47

Female: 72

 

Self-referrals (records are not available prior to 2013)

2013: 17

2014: 39

2015: 43

2016: 49

The figures for 2017 will be collated at the end of the calendar year

Q4) How many staff members are currently on the waiting list to see
Occupational Health?

A4) There is no waiting list to see Occupational Health as appointments
are issued as soon as the request is received.

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Dear University of East London,
Thank you so much for responding to the FoI request.
I would be very grateful if you could present the results, particularly in respect to section A in an excel sheet. While your original email may have been tabulated, this has not translated into a flat text at all and is virtually unreadable.
Yours faithfully,

Nicky Michaels

Freedom Info, University of East London

1 Attachment

  • Attachment

    Nicky Michaels Staff Counselling Services and Occupational Health Referrals.pdf

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Dear Ms Michaels,

Please find attached a PDF version of our response which, should now make
our response to question 1 readable.

Yours sincerely,

[University of East London request email]
University of East London
4-6 University Way
London
E16 2RD

--------------------------------------------------------------------------

From: Nicky Michaels <[FOI #419129 email]>
Sent: 31 July 2017 13:41
To: Freedom Info
Subject: Re: Freedom of Information request - Freedom of Information
request - Staff Counselling Services and Occupational Health Referrals
 
Dear University of East London,
Thank you so much for responding to the FoI request.
I would be very grateful if you could present the results, particularly in
respect to section A in an excel sheet. While your original email may have
been tabulated, this has not translated into a flat text at all and is
virtually unreadable.
Yours faithfully,

Nicky Michaels

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Please use this email address for all replies to this request:
[FOI #419129 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[1]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[2]https://www.whatdotheyknow.com/help/ico-...

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

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Dear University of East London,
Thank you so much.
Yours faithfully,

Nicky Michaels

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