Freedom of Information Request - Secure Communication

Tristan Durley made this Freedom of Information request to Charnwood Borough Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear Charnwood Borough Council,

I am writing to request information under the Freedom of Information Act 2000. Specifically, I am seeking information regarding your secure communication.

Please provide me with the following information:
1. What is your current email provider (e.g. Outlook or G-suite)?
2. Do you have a solution for secure email in place (Y/N)?
3. Who is your current email security provider (e.g. Egress)?
4. When is the contract up for renewal?
5. Typically what is the chosen duration of these contracts 12, 24, or 36 Months?
6. Name and contact details of the person responsible?
7. Current annual spend for this contract?
8. Current number of licences for this contract?
9. Did you purchase via a reseller (if yes, please specify who)?
Budget & procurement
10. Are you planning on assigning specific budgets for securing email communication
in 2021?
11. Do you procure through the G-Cloud framework (if not, how do you procure &
plan to procure secure email in the future)?

Please acknowledge receipt of this request as soon as possible and, in any event, within 20 working days as required by the Act. I understand that under the Act, you are required to provide the information requested unless you have a valid reason for not doing so. If you do not have the information requested, please advise me as to what further action I should take.

If any of the information requested is exempt under the Act, please indicate which exemption applies and explain why it applies.

Thank you for your assistance in this matter.

Yours faithfully,
Tristan Durley

foi@charnwood.gov.uk, Charnwood Borough Council

I write to acknowledge receipt of your information request. Your request is being considered under the Freedom of Information Act 2000 (“the Act”) or the Environmental Information Regulations (“the Regulations”). You will receive a response within 20 working days from the date of receipt subject to the information not being exempt or containing any reference to a third party. If this is the case you will be notified of the reasons why and your rights to complain and appeal the decision.

A response will be sent by email, unless you have requested otherwise. If you require an alternative format please let us know as soon as possible.

If you have any questions or concerns please contact us quoting the reference number above.

Kind Regards,

The Customer Experience Team
Email: [Charnwood Borough Council request email]
Web: www.charnwood.gov.uk

Were you satisfied with the way you were treated today?

Satisfied Dissatisfied

Keep in touch via our email alerts: www.charnwood.gov.uk/alerts

Twitter: @CharnwoodBC Facebook: www.facebook.com/charnwoodbc

Our values

show quoted sections

foi@charnwood.gov.uk, Charnwood Borough Council

Dear Tristan,

FOI Request (Our reference FOI 4336) received on 19th March 2023

I am writing in response to your request for information which has been dealt with under the Freedom of Information Act 2000 (“the Act”).

1. What is your current email provider (e.g. Outlook or G-suite)? Microsoft Outlook, as part of O365

2. Do you have a solution for secure email in place (Y/N)? Y

3. Who is your current email security provider (e.g. Egress)? No external parties are used, secure protocols (DKIM, DMARC, SPF) are used in line with NCSC requirements.

4. When is the contract up for renewal? June 2023 (as part of the Microsoft Enterprise agreement

5. Typically what is the chosen duration of these contracts 12, 24, or 36 Months? 36 months

6. Name and contact details of the person responsible? ICT Service Delivery Manager ([email address])

7. Current annual spend for this contract? The cost is amalgamated as part of the Enterprise Microsoft agreement.

8. Current number of licences for this contract? 575

9. Did you purchase via a reseller (if yes, please specify who)? Phoenix Software Services
Budget & procurement

10. Are you planning on assigning specific budgets for securing email communication in 2021? No, purchase will be undertaken as part of the Enterprise Microsoft agreement.

11. Do you procure through the G-Cloud framework (if not, how do you procure & plan to procure secure email in the future)? Procurement is done as part of any Government framework G-Cloud, CCS, etc

The information provided in response to Freedom of Information requests is subject to copyright protection. If you would like to re-use the information provided, please see the re-use page on our website.

If you are dissatisfied with the way in which your request has been handled, you can ask for an internal review. Where possible, we will try to resolve your concerns on an informal basis in the first instance. Internal review requests should be submitted within 40 working days from the date of our response. Please outline which part of the response you are not happy with, setting out your reasons along with any supporting evidence. A response will be provided within 20 working days.

Internal review requests should be submitted in writing to the Customer Experience Team by:
Email: [Charnwood Borough Council request email]
Post: Charnwood Borough Council, Southfield Road, Loughborough, Leicestershire, LE11 2TU

If you remain dissatisfied with the handling of your request, you have the right to appeal to the Information Commissioner at:
Website: www.ico.gov.uk

If you have any questions or concerns please contact us quoting the reference number above.

Kind Regards,

The Customer Experience Team
Email: [Charnwood Borough Council request email]
Web: www.charnwood.gov.uk

Were you satisfied with the way you were treated today?

Satisfied Dissatisfied

Keep in touch via our email alerts: www.charnwood.gov.uk/alerts

Twitter: @CharnwoodBC Facebook: www.facebook.com/charnwoodbc

Our values

show quoted sections