Freedom of Information Request - Social Housing

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To whom it may concern,

I am writing to you under the Freedom of Information Act 2000 to request the following information from your organisation:

1) How many complaints relating to housing has your organisation received in the past five years (January 2016 to present)? How many of these cases are ongoing? [Please could you provide the data for each year e.g. 2016 “X” number of complaints, 2017 “X” number of complaints.]

2) How many staff members do you have working as part of your complaints resolution team or equivalent team?

3) How many social housing tenants (council house and housing association tenants) does your council have? How many social housing dwellings/properties (council house and housing association dwellings/properties) does your council have?

5) How much money has your organisation spent on housing repairs and maintenance each year for the past five years (Jan 2016-present)? [Please could you provide the data for each year e.g. 2016 “X” number, 2017 “X” number]

My preferred format for this data is CSV format.

If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.

If you can identify any ways that my request could be refined I would be grateful for any further advice and assistance.

If you have any queries please don’t hesitate to contact me via email or phone (07428474415) and I will be very happy to clarify what I am asking for and discuss the request, my details are outlined below.

Thank you for your time and I look forward to your response.

Best wishes,

Will Tullis

foi, Ryedale District Council

1 Attachment

Good afternoon

 

Please find attached an acknowledgement letter in response to your recent
Freedom Of Information request.

Kind regards

S Ashton

 

Freedom of Information

Corporate Services

Tel:  01653 600666

[1][Ryedale District Council request email] | [2]www.ryedale.gov.uk

Ryedale District Council | Ryedale House | Malton | North Yorkshire | YO17
7HH

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foi, Ryedale District Council

Good afternoon,

 

Thank you for your request for information.

 

Ryedale District Council does not have any social / council housing stock
currently, as we are a stock transfer authority.

 

The council does hold complaints information regarding our Homelessness
and Housing Advice service, or is your request directed towards social
housing?

 

Please could you let us know how you would like us to proceed.

 

Kind regards

 

Will

 

Feedback Team

Ryedale District Council

 

 

From: Will Tullis [mailto:[FOI #743767 email]]
Sent: 01 April 2021 20:39
To: foi <[Ryedale District Council request email]>
Subject: FOI7172 Freedom of Information request - Freedom of Information
Request - Social Housing

 

To whom it may concern,

I am writing to you under the Freedom of Information Act 2000 to request
the following information from your organisation:

1) How many complaints relating to housing has your organisation received
in the past five years (January 2016 to present)? How many of these cases
are ongoing? [Please could you provide the data for each year e.g. 2016
“X” number of complaints, 2017 “X” number of complaints.]

2) How many staff members do you have working as part of your complaints
resolution team or equivalent team?

3) How many social housing tenants (council house and housing association
tenants) does your council have? How many social housing
dwellings/properties (council house and housing association
dwellings/properties) does your council have?

5) How much money has your organisation spent on housing repairs and
maintenance each year for the past five years (Jan 2016-present)? [Please
could you provide the data for each year e.g. 2016 “X” number, 2017 “X”
number]

My preferred format for this data is CSV format.

If it is not possible to provide the information requested due to the
information exceeding the cost of compliance limits identified in Section
12, please provide advice and assistance, under the Section 16 obligations
of the Act, as to how I can refine my request.

If you can identify any ways that my request could be refined I would be
grateful for any further advice and assistance.

If you have any queries please don’t hesitate to contact me via email or
phone (07428474415) and I will be very happy to clarify what I am asking
for and discuss the request, my details are outlined below.

Thank you for your time and I look forward to your response.

Best wishes,

Will Tullis

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