Freedom of Information Request - Social Housing

Rother District Council did not have the information requested.

To whom it may concern,

I am writing to you under the Freedom of Information Act 2000 to request the following information from your organisation:

1) How many complaints relating to housing has your organisation received in the past five years (January 2016 to present)? How many of these cases are ongoing? [Please could you provide the data for each year e.g. 2016 “X” number of complaints, 2017 “X” number of complaints.]

2) How many staff members do you have working as part of your complaints resolution team or equivalent team?

3) How many social housing tenants (council house and housing association tenants) does your council have? How many social housing dwellings/properties (council house and housing association dwellings/properties) does your council have?

5) How much money has your organisation spent on housing repairs and maintenance each year for the past five years (Jan 2016-present)? [Please could you provide the data for each year e.g. 2016 “X” number, 2017 “X” number]

My preferred format for this data is CSV format.

If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.

If you can identify any ways that my request could be refined I would be grateful for any further advice and assistance.

If you have any queries please don’t hesitate to contact me via email or phone (07428474415) and I will be very happy to clarify what I am asking for and discuss the request, my details are outlined below.

Thank you for your time and I look forward to your response.

Best wishes,

Will Tullis

foi, Rother District Council

Dear Mr Tullis

Thank you for your email. However, the Council sold its entire Council housing stock in 1998 to a registered social landlord and therefore we do not hold this information.

If you are dissatisfied with the handling of the request please contact us within 60 calendar days of this response, if you wish to request an internal review. If you are still dissatisfied with the outcome of the internal review you have the right to make a complaint to the Information Commissioner. Their details are:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel. 01625 545700
www.ico.org.uk

Freedom of Information Manager
Rother District Council
Tel: 01424 787000 | Email: [Rother District Council request email]
http://www.rother.gov.uk

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