Freedom of Information Request - Social Housing

Oxfordshire County Council did not have the information requested.

To whom it may concern,

I am writing to you under the Freedom of Information Act 2000 to request the following information from your organisation:

1) How many complaints relating to housing has your organisation received in the past five years (January 2016 to present)? How many of these cases are ongoing? [Please could you provide the data for each year e.g. 2016 “X” number of complaints, 2017 “X” number of complaints.]

2) How many staff members do you have working as part of your complaints resolution team or equivalent team?

3) How many social housing tenants (council house and housing association tenants) does your council have? How many social housing dwellings/properties (council house and housing association dwellings/properties) does your council have?

5) How much money has your organisation spent on housing repairs and maintenance each year for the past five years (Jan 2016-present)? [Please could you provide the data for each year e.g. 2016 “X” number, 2017 “X” number]

My preferred format for this data is CSV format.

If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.

If you can identify any ways that my request could be refined I would be grateful for any further advice and assistance.

If you have any queries please don’t hesitate to contact me via email or phone (07428474415) and I will be very happy to clarify what I am asking for and discuss the request, my details are outlined below.

Thank you for your time and I look forward to your response.

Best wishes,

Will Tullis

FOI Team, Oxfordshire County Council

Our reference: 18099 FOI

 

Dear Mr Tullis,

 

Thank you for your request of 01 April 2021, in which you asked for
information about the following:

 

 

1) How many complaints relating to housing has your organisation received
in the past five years (January 2016 to present)? How many of these cases
are ongoing? [Please could you provide the data for each year e.g. 2016
“X” number of complaints, 2017 “X” number of complaints.]

 

 

2) How many staff members do you have working as part of your complaints
resolution team or equivalent team?

 

 

3) How many social housing tenants (council house and housing association
tenants) does your council have? How many social housing
dwellings/properties (council house and housing association
dwellings/properties) does your council have?

 

 

4) How much money has your organisation spent on housing repairs and
maintenance each year for the past five years (Jan 2016-present)? [Please
could you provide the data for each year e.g. 2016 “X” number, 2017 “X”
number]

 

 

 

Oxfordshire County Council does not hold this information.  Housing is a
City and District Councils function in Oxfordshire.  You may like to
contact them via the following links:

Oxford City Council -
[1]http://www.oxford.gov.uk/PageRender/decV...

Cherwell District Council -
[2]https://www.cherwell.gov.uk/info/5/your-...

South Oxfordshire District Council -
[3]http://www.southoxon.gov.uk/about-us/con...

Vale of White Horse District Council -
[4]http://www.whitehorsedc.gov.uk/about-us/...

West Oxfordshire District Council –
[5]http://www.westoxon.gov.uk/about-the-cou...

Internal review

If you are dissatisfied with the service or response to your request you
can ask for an internal review as follows:

 

·    Contact the Freedom of Information team in Law & Governance:

[6][Oxfordshire County Council request email]

·    Write to the Freedom of Information team at the FREEPOST address:

 

Freedom of Information Team
Oxfordshire County Council
FREEPOST (RTLL-ECKS-GLUA)
Oxford OX1 1YA

 

If you remain dissatisfied with the handling of your request or complaint,
you have a right to appeal to the Information Commissioner at:

 

The Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF.

Telephone: 0303 123 1113 Website: [7]https://ico.org.uk

 

Please let me know if you have further enquiries. I would be grateful if
you could use the reference number given at the top of this email.

 

Yours sincerely,

 

Renata Malinowski

Freedom of Information Support Officer

Oxfordshire County Council

Email: [8][email address]

[9]www.oxfordshire.gov.uk

 

 

From: Will Tullis <[FOI #743735 email]>
Sent: 01 April 2021 20:37
To: FOI Team
Subject: Freedom of Information request - Freedom of Information Request -
Social Housing

 

 

To whom it may concern,

 

 

 

I am writing to you under the Freedom of Information Act 2000 to request
the following information from your organisation:

 

 

 

1) How many complaints relating to housing has your organisation received
in the past five years (January 2016 to present)? How many of these cases
are ongoing? [Please could you provide the data for each year e.g. 2016
“X” number of complaints, 2017 “X” number of complaints.]

 

 

 

2) How many staff members do you have working as part of your complaints
resolution team or equivalent team?

 

 

 

3) How many social housing tenants (council house and housing association
tenants) does your council have? How many social housing
dwellings/properties (council house and housing association
dwellings/properties) does your council have?

 

 

 

5) How much money has your organisation spent on housing repairs and
maintenance each year for the past five years (Jan 2016-present)? [Please
could you provide the data for each year e.g. 2016 “X” number, 2017 “X”
number]

 

 

 

My preferred format for this data is CSV format.

 

 

 

If it is not possible to provide the information requested due to the
information exceeding the cost of compliance limits identified in Section
12, please provide advice and assistance, under the Section 16 obligations
of the Act, as to how I can refine my request.

 

 

 

If you can identify any ways that my request could be refined I would be
grateful for any further advice and assistance.

 

 

 

If you have any queries please don’t hesitate to contact me via email or
phone (07428474415) and I will be very happy to clarify what I am asking
for and discuss the request, my details are outlined below.

 

 

 

Thank you for your time and I look forward to your response.

 

 

 

Best wishes,

 

 

 

Will Tullis

 

 

 

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