Freedom of Information Request: Staff Counselling and Occupational Health Referrals

The request was successful.

Dear Aberystwyth University,

Under the Freedom of Information Act 2000, could you please provide me with the following information:

COUNSELLING AND MENTAL HEALTH SERVICES - UNIVERSITY STAFF

1. The total number of staff that accessed University counselling and mental health services in the last eight academic years (please present in a table showing figures for each academic year and breakdown by category (e.g. anxiety, bereavement loss, work-related etc...))

a) How many were academic staff?
b) How many were professional services staff?
c) How many were male?
d) How many were female?

2. Where data are available in the last eight years, please detail what was the average wait time for a staff member applying to see a counsellor to seeing a counsellor?

OCCUPATIONAL HEALTH

3. During the last eight academic years how many staff members were referred to Occupational Health (please highlight whether these were self-referrals, management referrals, or referrals falling into different categories)?

a) How many were academic staff?
b) How many were professional services staff?
c) How many were male?
d) How many were female?

4. How many staff members are currently on the waiting list to see Occupational Health?

If the decision is made to withhold some of this data using exemptions in the Data Protection Act, please inform me of that fact and cite the exemptions used.

If you need any clarification then please do not hesitate to contact me. If some parts of this request are easier to answer than others, I would ask that you release the available data as soon as possible.

I would be grateful if you could confirm in writing that you have received this request, and I look forward to hearing from you within the 20 working day statutory time period.

Yours faithfully,

Nicky Michaels

Info Compliance [infstaff], Aberystwyth University

1 Attachment

Dear Nicky Michaels,

 

Thank you for your request for information, received by Aberystwyth
University on 14^th July 2017, in which you requested the following
information:

 

COUNSELLING AND MENTAL HEALTH SERVICES - UNIVERSITY STAFF

 

1.    The total number of staff that accessed University counselling and
mental health services in the last eight academic years (please present in
a table showing figures for each academic year and breakdown by category
(e.g. anxiety, bereavement loss, work-related etc...))

 

a.    How many were academic staff?

b.    How many were professional services staff?

c.     How many were male?

d.    How many were female?

 

2.    Where data are available in the last eight years, please detail what
was the average wait time for a staff member applying to see a counsellor
to seeing a counsellor?

 

OCCUPATIONAL HEALTH

 

3.    During the last eight academic years how many staff members were
referred to Occupational Health (please highlight whether these were
self-referrals, management referrals, or referrals falling into different
categories)?

 

a.    How many were academic staff?

b.    How many were professional services staff?

c.     How many were male?

d.    How many were female?

 

4.    How many staff members are currently on the waiting list to see
Occupational Health?

You will receive a response as soon as possible, and in any event not
later than in 20 working days (14^th August 2017). 

Yours sincerely,              

 

Julie Archer

 

[1]cid:image001.png@01D12B88.C75973D0
   

Julie Archer Julie Archer

Rheolwr Cofnodion Records Manager
   

Llyfrgell Hugh Owen Hugh Owen Library 

Prifysgol Aberystwyth, Aberystwyth University,

Penglais, Penglais,

Aberystwyth, Aberystwyth,

SY23 3DZ SY23 3DZ

DU UK

   

Ffôn: +44 (0) 1970 62 8593 Tel: +44 (0) 1970 62 8593

Gwefan: [2]http://www.aber.ac.uk/cy/infocompliance/ Website: [3]http://www.aber.ac.uk/en/infocompliance/

http://archiveshub.ac.uk/contributors/ab... http://archiveshub.ac.uk/contributors/ab...

Twitter: @AberUniArchives Twitter: @AberUniArchives

 

 

--------------------------------------------------------------------
Un o’r 4 prifysgol uchaf yn y DU a’r orau yng Nghymru am fodlonrwydd
myfyrwyr.
(Arolwg Cenedlaethol y Myfyrwyr 2016)
www.aber.ac.uk

Top 4 UK university and best in Wales for student satisfaction
(National Student Survey 2016)
www.aber.ac.uk

References

Visible links
1. http://www.aber.ac.uk/
2. http://www.aber.ac.uk/cy/infocompliance/
3. http://www.aber.ac.uk/en/infocompliance/

Info Compliance [infstaff], Aberystwyth University

1 Attachment

Dear Nicky Michaels,

 

I am writing in response to your recent request for information under the
Freedom of Information Act 2000 (‘the Act’).  Please accept my apologies
for the slight delay in providing this information.

 

COUNSELLING AND MENTAL HEALTH SERVICES - UNIVERSITY STAFF

 

1.    The total number of staff that accessed University counselling and
mental health services in the last eight academic years (please present in
a table showing figures for each academic year and breakdown by category
(e.g. anxiety, bereavement loss, work-related etc...)) 

Please note that the University only holds information from November 2012
onwards.  The categorisation reflects the terminology used by our
providers. 

 

a.    How many were academic staff?

Information not held

b.    How many were professional services staff?

Information not held

c.     How many were male?

Information not held

d.    How many were female?

Information not held

 

Provider 1 Provider 1 Provider 1 Provider 2 Provider 2
1.11.12 to 1.11.13 to 1.10.14 to 1.10.15 to 1.10.16 to
31.10.13 30.9.14 30.9.15 30.6.16 30.6.17
54 cases 39 cases 41 cases 54 contacts 72 contacts
18 work related 10 work 9 work related Data not held Data not held
related
7 anxiety 7 anxiety 10 anxiety Data not held Data not held
2 bereavement 0 bereavement 0 bereavement 3 bereavements 0 bereavements

 

2.    Where data are available in the last eight years, please detail what
was the average wait time for a staff member applying to see a counsellor
to seeing a counsellor? 

Staff do not apply to see a counsellor.  The service is available to our
staff on a self-referral basis 24/7 and 365 days a year by telephone. 
Face-to-face counselling is provided on a clinical needs assessment.  We
are not therefore aware of any issues of staff having to wait to access
the services of a counsellor.

 

OCCUPATIONAL HEALTH

 

3.    During the last eight academic years how many staff members were
referred to Occupational Health (please highlight whether these were
self-referrals, management referrals, or referrals falling into different
categories)?

As stated above, we only hold data since August 2012.  Since that date,
there have been 365 referrals in total.  They were all management
referrals.

 

a.    How many were academic staff?

79

b.    How many were professional services staff?

286

c.     How many were male?

181

d.    How many were female?

184

 

4.    How many staff members are currently on the waiting list to see
Occupational Health?

We do not have any staff on a waiting list.

 

Yours sincerely,

 

Julie Archer

 

[1]cid:image001.png@01D12B88.C75973D0
   

Julie Archer Julie Archer

Rheolwr Cofnodion Records Manager
   

Llyfrgell Hugh Owen Hugh Owen Library 

Prifysgol Aberystwyth, Aberystwyth University,

Penglais, Penglais,

Aberystwyth, Aberystwyth,

SY23 3DZ SY23 3DZ

DU UK

   

Ffôn: +44 (0) 1970 62 8593 Tel: +44 (0) 1970 62 8593

Gwefan: [2]http://www.aber.ac.uk/cy/infocompliance/ Website: [3]http://www.aber.ac.uk/en/infocompliance/

http://archiveshub.ac.uk/contributors/ab... http://archiveshub.ac.uk/contributors/ab...

Twitter: @AberUniArchives Twitter: @AberUniArchives

 

 

--------------------------------------------------------------------
Un o’r 5 prifysgol uchaf yn y DU a’r orau yng Nghymru am fodlonrwydd
myfyrwyr.
(Arolwg Cenedlaethol y Myfyrwyr 2017)
www.aber.ac.uk

Top 5 UK university and best in Wales for student satisfaction
(National Student Survey 2017)
www.aber.ac.uk

References

Visible links
1. http://www.aber.ac.uk/
2. http://www.aber.ac.uk/cy/infocompliance/
3. http://www.aber.ac.uk/en/infocompliance/

Dear Info Compliance [infstaff],
Thank you so much for your response. I would be grateful if you could breakdown the Occupational health referrals by year, for the years that you have information available (i.e. you have given an aggregate figure).
Yours sincerely,

Nicky Michaels

Info Compliance [infstaff], Aberystwyth University

Dear Nicky,

As your original request didn't ask for an annual breakdown, I'm afraid we did not extract that information from our data. If you would like a breakdown, we will need to treat this as a new request and go through the data again.

Yours sincerely,

Julie Archer

Dear Info Compliance [infstaff],
I would be ever so grateful if you could. I have learnt (sadly too late to be of assistance to you) with different iterations of this FOI across the HE sector, to be a great deal more specific... :-)
Yours sincerely,

Nicky Michaels

Info Compliance [infstaff], Aberystwyth University

1 Attachment

Dear Nicky Michaels,

 

I am writing in response to you recent request for information under the
Freedom of Information Act 2000 (‘the Act’).

 

Please find below the breakdown of occupational health referrals, as
requested.

 

2012 57 Referrals
Male 27
Female 30
Academic 9
Professional 48

 

2013 85 Referrals
Male 47
Female 38
Academic 20
Professional 65

 

2014 61 Referrals
Male 28
Female 33
Academic 12
Professional 49

 

2015 62 Referrals
Male 26
Female 36
Academic 20
Professional 42

 

2016 48 Referrals
Male 26
Female 22
Academic 7
Professional 41

 

2017 52 Referrals
Male 27
Female 25
Academic 11
Professional 41

 

Yours sincerely,

 

Julie Archer

 

[1]cid:image001.png@01D12B88.C75973D0
   

Julie Archer Julie Archer

Rheolwr Cofnodion Records Manager
   

Llyfrgell Hugh Owen Hugh Owen Library 

Prifysgol Aberystwyth, Aberystwyth University,

Penglais, Penglais,

Aberystwyth, Aberystwyth,

SY23 3DZ SY23 3DZ

DU UK

   

Ffôn: +44 (0) 1970 62 8593 Tel: +44 (0) 1970 62 8593

Gwefan: [2]http://www.aber.ac.uk/cy/infocompliance/ Website: [3]http://www.aber.ac.uk/en/infocompliance/

http://archiveshub.ac.uk/contributors/ab... http://archiveshub.ac.uk/contributors/ab...

Twitter: @AberUniArchives Twitter: @AberUniArchives

 

 

--------------------------------------------------------------------
Un o’r 5 prifysgol uchaf yn y DU a’r orau yng Nghymru am fodlonrwydd
myfyrwyr.
(Arolwg Cenedlaethol y Myfyrwyr 2017)
www.aber.ac.uk

Top 5 UK university and best in Wales for student satisfaction
(National Student Survey 2017)
www.aber.ac.uk

References

Visible links
1. http://www.aber.ac.uk/
2. http://www.aber.ac.uk/cy/infocompliance/
3. http://www.aber.ac.uk/en/infocompliance/

Dear Info Compliance [infstaff],
Thank you.
Yours sincerely,

Nicky Michaels