Freedom of Information Request - Social Housing

Eastleigh Borough Council did not have the information requested.

To whom it may concern,

I am writing to you under the Freedom of Information Act 2000 to request the following information from your organisation:

1) How many complaints relating to housing has your organisation received in the past five years (January 2016 to present)? How many of these cases are ongoing? [Please could you provide the data for each year e.g. 2016 “X” number of complaints, 2017 “X” number of complaints.]

2) How many staff members do you have working as part of your complaints resolution team or equivalent team?

3) How many social housing tenants (council house and housing association tenants) does your council have? How many social housing dwellings/properties (council house and housing association dwellings/properties) does your council have?

5) How much money has your organisation spent on housing repairs and maintenance each year for the past five years (Jan 2016-present)? [Please could you provide the data for each year e.g. 2016 “X” number, 2017 “X” number]

My preferred format for this data is CSV format.

If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.

If you can identify any ways that my request could be refined I would be grateful for any further advice and assistance.

If you have any queries please don’t hesitate to contact me via email or phone (07428474415) and I will be very happy to clarify what I am asking for and discuss the request, my details are outlined below.

Thank you for your time and I look forward to your response.

Best wishes,

Will Tullis

Eastleigh Borough Council

 

[1]Eastleigh Borough Council

Dear Will,

Please do not reply to this email chain as it will not be read.

Thank you for your request for information made under the Freedom of
Information Act 2000. I can confirm that Eastleigh Borough Council
(“Council”) does not hold the information requested.

Request

To whom it may concern,

I am writing to you under the Freedom of Information Act 2000 to request
the following information from your organisation:

1) How many complaints relating to housing has your organisation received
in the past five years (January 2016 to present)? How many of these cases
are ongoing? [Please could you provide the data for each year e.g. 2016
“X” number of complaints, 2017 “X” number of complaints.]

2) How many staff members do you have working as part of your complaints
resolution team or equivalent team?

3) How many social housing tenants (council house and housing association
tenants) does your council have? How many social housing
dwellings/properties (council house and housing association
dwellings/properties) does your council have?

5) How much money has your organisation spent on housing repairs and
maintenance each year for the past five years (Jan 2016-present)? [Please
could you provide the data for each year e.g. 2016 “X” number, 2017 “X”
number]

My preferred format for this data is CSV format.

If it is not possible to provide the information requested due to the
information exceeding the cost of compliance limits identified in Section
12, please provide advice and assistance, under the Section 16 obligations
of the Act, as to how I can refine my request.

If you can identify any ways that my request could be refined I would be
grateful for any further advice and assistance.

If you have any queries please don’t hesitate to contact me via email or
phone (07428474415) and I will be very happy to clarify what I am asking
for and discuss the request, my details are outlined below.

Thank you for your time and I look forward to your response.

Best wishes,

Will Tullis

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Eastleigh Borough Council (the 'Council') does not hold any housing stock
as it was transferred to Vivid in 1996.

If you would like further details on information requests please visit the
Council’s website at:
https://www.eastleigh.gov.uk/council/gen...

Right to Review

If you are unhappy with the way in which your request has been handled you
may request an internal review to be conducted. This internal review
should be made within 40 working days from the date of this email.

If you wish to make an internal review please send a new email to
[email address] and reference case number 00251295. Please do not
reply to this email chain as it will not be read.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

Yours sincerely,

Freedom of Information Officer

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Details

Case Number: 00251295

Subject Freedom of Information request - Freedom of Information Request -
Social Housing

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References

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1. https://my.eastleigh.gov.uk/