Freedom of Information Request - Social Housing

East Cambridgeshire District Council did not have the information requested.

To whom it may concern,

I am writing to you under the Freedom of Information Act 2000 to request the following information from your organisation:

1) How many complaints relating to housing has your organisation received in the past five years (January 2016 to present)? How many of these cases are ongoing? [Please could you provide the data for each year e.g. 2016 “X” number of complaints, 2017 “X” number of complaints.]

2) How many staff members do you have working as part of your complaints resolution team or equivalent team?

3) How many social housing tenants (council house and housing association tenants) does your council have? How many social housing dwellings/properties (council house and housing association dwellings/properties) does your council have?

5) How much money has your organisation spent on housing repairs and maintenance each year for the past five years (Jan 2016-present)? [Please could you provide the data for each year e.g. 2016 “X” number, 2017 “X” number]

My preferred format for this data is CSV format.

If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.

If you can identify any ways that my request could be refined I would be grateful for any further advice and assistance.

If you have any queries please don’t hesitate to contact me via email or phone (07428474415) and I will be very happy to clarify what I am asking for and discuss the request, my details are outlined below.

Thank you for your time and I look forward to your response.

Best wishes,

Will Tullis

foi, East Cambridgeshire District Council

We acknowledge receipt of this email and your request will be dealt with accordingly. The Council have 20 working days to comply with requests for information under the Freedom of Information Act 2000 and Environmental Information Regulations 2004. Please note if your email is not a request for information, this will not fall within the statutory time limit but will be dealt with by the relevant department.

Victoria Higham

Information Officer

01353 665555

www.eastcambs.gov.uk<http://www.eastcambs.gov.uk> (http://www.eastcambs.gov.uk/)

East Cambridgeshire District Council, The Grange, Nutholt Lane, Ely, Cambs CB7 4EE

foi, East Cambridgeshire District Council

AUTOMATED MESSAGE We acknowledge receipt of this email and your request
will be dealt with accordingly. The Council have 20 working days to comply
with requests for information under the Freedom of Information Act 2000
and Environmental Information Regulations 2004. Please note if your email
is not a request for information, this will not fall within the statutory
time limit but will be dealt with by the relevant department. Victoria
Higham Information and Legal Support Officer 01353 665555
[email address] www.eastcambs.gov.uk East Cambridgeshire
District Council, The Grange, Nutholt Lane, Ely, Cambs CB7 4EE

foi, East Cambridgeshire District Council

Good Afternoon,

Thank you for your email. East Cambridgeshire District Council does not
own any Social Housing. The register and housing stock was passed to
Sanctuary Housing many years ago, therefore this enquiry should be
re-directed to [1][email address]

Kind Regards,
Victoria Higham
FOI & EIR Administration
East Cambridgeshire District Council
The Grange, Nutholt Lane, Ely, Cambs, CB7 4EE Pay, report, apply online 24
hours a day
01353 665555
[2][East Cambridgeshire District Council request email]

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