Freedom of Information request - Staff Counselling Services and Occupational Health Referrals

The request was refused by University for the Creative Arts.

Dear University for the Creative Arts,

Under the Freedom of Information Act 2000, could you please provide me with the following information:

COUNSELLING AND MENTAL HEALTH SERVICES - UNIVERSITY STAFF

1. The total number of staff that accessed University counselling and mental health services in the last eight academic years (please present in a table showing figures for each academic year and breakdown by category (e.g. anxiety, bereavement loss, work-related etc...))

a) How many were academic staff?
b) How many were professional services staff?
c) How many were male?
d) How many were female?

2. Where data are available in the last eight years, please detail what was the average wait time for a staff member applying to see a counsellor to seeing a counsellor?

OCCUPATIONAL HEALTH

3. During the last eight academic years how many staff members were referred to Occupational Health (please highlight whether these were self-referrals, management referrals, or referrals falling into different categories)?

a) How many were academic staff?
b) How many were professional services staff?
c) How many were male?
d) How many were female?

4. How many staff members are currently on the waiting list to see Occupational Health?

If the decision is made to withhold some of this data using exemptions in the Data Protection Act, please inform me of that fact and cite the exemptions used.

If you need any clarification then please do not hesitate to contact me. If some parts of this request are easier to answer than others, I would ask that you release the available data as soon as possible.

I would be grateful if you could confirm in writing that you have received this request, and I look forward to hearing from you within the 20 working day statutory time period.

Yours faithfully,

Nicky Michaels

Thank you for your enquiry under Freedom of Information which is receiving our attention.

Regards
FOI

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Dear Nicky

Thank you for your enquiry under the Freedom of Information Act.

Below are the responses to questions 1,2 and 4.

1. We do not hold the requested data.

2. We do not hold the requested data.

4. We don't have a waiting list, we make a referral and are allocated appointments for when they are next available.

With regards to question 3, we have the information you have requested, however we have been unable to comply with your request under section 12 of the FOI Act because compliance would exceed the appropriate cost limit which is set at £450; i.e. it would take one person more than 18 hours to extract and compile it.

If you are unhappy with the way your request for information has been handled, you can request a review by writing to:
Marion Wilks, University Secretary, University for the Creative Arts, Falkner Road, Farnham, Surrey, GU9 7DS.

If you remain dissatisfied with the handling of your request or complaint, you have a right of appeal to the Information Commissioner at:

The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Phone: 0303 123 1113 or 01625 545745
Website: www.ico.org.uk
There is no charge for making an appeal

Kind regards
Clare O'Driscoll