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Freedom of Information Request - Salesforce

We're waiting for Josh Henderson to read recent responses and update the status.

Hello

I'd like to make a freedom of Information request under The Freedom of Information Act 2000 please, as you are publicly run / owned by the UK Government.

I'm looking to understand what your organisation is spending on Salesforce products between the dates 1st August 2019 to 1st August 2023. This includes all quotes (preferably in PDF format) with associated units and discounts relating to the following products -

1. Salesforce Sales Cloud
2. Salesforce Service Cloud
3. Salesforce Revenue Cloud
4. Salesforce Marketing Cloud
5. Pardot
6. Salesforce Experience Cloud
7. Commerce Cloud
8. Salesforce Analytics Cloud
9. Salesforce Apps Cloud
10. Salesforce IoT Cloud
11. Tableau
12. MuleSoft

(these will likely be billed together)

I am investigating your organisation's Salesforce costs against other publicly owned / run organisations in assessing if you are getting value for money from Salesforce.

If you have any questions please let me know.

Kind regards,
Josh

Lambeth Council, Lambeth Borough Council

Information request
Our reference: IRN19637906
Your reference: [FOI #1012082 email]

══════════════════════════════════════════════════════════════════════════

 
Dear Josh Henderson
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 3 August
2023.
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 1 September 2023.
 
In some case, a fee may be payable. If we decide a fee is payable, we will
send you a fee notice and we will require you to pay the fee before
proceeding with your request.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
Yours faithfully

Sharna Sanders
Customer service advisor
London Borough of Lambeth
 
Tel. 02079269694 
E-mail Complaints @lambeth.gov.uk 
Website: [1]www.lambeth.gov.uk
 
PO Box 734
Winchester
SO23 5DX 
 
Lambeth - a Co-operative Council
 
NOTE: Please do not edit the subject line when replying to this email.
 
All Lambeth emails and attachments are private and intended solely for the
use of the individual or entity to whom they are addressed. Unauthorised
use (disclosure, storage or copying) is not permitted. If you are not the
intended recipient please destroy all copies and inform the sender by
return email.
All Lambeth emails and attachments are confidential and intended solely
for the use of the individual or entity to whom they are addressed. Some
emails may contain information that is legally-privileged or copyright
protected. Any views or opinions expressed in emails are solely those of
the author and do not necessarily represent those of Lambeth Council.
 
Unauthorised use (disclosure, storage or copying) of emails is not
permitted. If you are not the intended recipient please destroy all copies
and inform the sender by return email. Please note however, that
unencrypted emails sent to the council can be intercepted by an
unauthorised third party; as the information contained within is not
protected.
 
Lambeth Council reserves the right to monitor, record and retain any
incoming and outgoing emails for security reasons and for monitoring
internal compliance with the Council's policy on staff use. Although
software may be used to check, monitor and/or block the contents of emails
and attachments to identify the presence of malware; you are advised that
you open any attachments at your own risk.
 
As a public body, the Council may be required to disclose this email (or
any response to it) under the Freedom of Information Act 2000 unless the
information in it is covered by an exemptions in the Act.
 
Personal data we collect from you will be processed in accordance with
our [2]Privacy Notice.

Disclaimers apply - full details at [3]www.lambeth.gov.uk/email-disclaimer

References

Visible links
1. http://www.lambeth.gov.uk/
2. https://www.lambeth.gov.uk/elections-and...
3. https://www.lambeth.gov.uk/email-disclai...

Lambeth Council, Lambeth Borough Council

1 Attachment

Information request
Our reference: IRN19637906
Your reference: [FOI #1012082 email]

══════════════════════════════════════════════════════════════════════════

Dear Sir / Madam 
 
Thank you for your request for information received on 3 August 2023.
 
Please find attached our response to your request.
 
Yours faithfully

 
FOI Team 
London Borough of Lambeth
 
Website: [1]www.lambeth.gov.uk
 
 
 
Lambeth - a Co-operative Council
 
NOTE: Please do not edit the subject line when replying to this email.
 
All Lambeth emails and attachments are private and intended solely for the
use of the individual or entity to whom they are addressed. Unauthorised
use (disclosure, storage or copying) is not permitted. If you are not the
intended recipient please destroy all copies and inform the sender by
return email.
All Lambeth emails and attachments are confidential and intended solely
for the use of the individual or entity to whom they are addressed. Some
emails may contain information that is legally-privileged or copyright
protected. Any views or opinions expressed in emails are solely those of
the author and do not necessarily represent those of Lambeth Council.
 
Unauthorised use (disclosure, storage or copying) of emails is not
permitted. If you are not the intended recipient please destroy all copies
and inform the sender by return email. Please note however, that
unencrypted emails sent to the council can be intercepted by an
unauthorised third party; as the information contained within is not
protected.
 
Lambeth Council reserves the right to monitor, record and retain any
incoming and outgoing emails for security reasons and for monitoring
internal compliance with the Council's policy on staff use. Although
software may be used to check, monitor and/or block the contents of emails
and attachments to identify the presence of malware; you are advised that
you open any attachments at your own risk.
 
As a public body, the Council may be required to disclose this email (or
any response to it) under the Freedom of Information Act 2000 unless the
information in it is covered by an exemptions in the Act.
 
Personal data we collect from you will be processed in accordance with
our [2]Privacy Notice.

Disclaimers apply - full details at [3]www.lambeth.gov.uk/email-disclaimer

References

Visible links
1. http://www.lambeth.gov.uk/
2. https://www.lambeth.gov.uk/elections-and...
3. https://www.lambeth.gov.uk/email-disclai...

We don't know whether the most recent response to this request contains information or not – if you are Josh Henderson please sign in and let everyone know.