Freedom of Information Request - Salesforce
Hello
I'd like to make a freedom of Information request under The Freedom of Information Act 2000 please, as you are publicly run / owned by the UK Government.
I'm looking to understand what your organisation is spending on Salesforce products between the dates 1st August 2019 to 1st August 2023. This includes all quotes (preferably in PDF format) with associated units and discounts relating to the following products -
1. Salesforce Sales Cloud
2. Salesforce Service Cloud
3. Salesforce Revenue Cloud
4. Salesforce Marketing Cloud
5. Pardot
6. Salesforce Experience Cloud
7. Commerce Cloud
8. Salesforce Analytics Cloud
9. Salesforce Apps Cloud
10. Salesforce IoT Cloud
11. Tableau
12. MuleSoft
(these will likely be billed together)
I am investigating your organisation's Salesforce costs against other publicly owned / run organisations in assessing if you are getting value for money from Salesforce.
If you have any questions please let me know.
Kind regards,
Josh
Dear Josh Henderson
FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST - REF NO -
FOIK3179 (please quote in correspondence)
I acknowledge your request for information received on 4th August
2023 relating to Salesforce
Your request is being considered and, if it is held, you will receive the
information requested within the statutory timescale of 20 working days as
defined by the Freedom of Information Act 2000, subject to the information
not being exempt or containing a reference to a third party.
If appropriate, the information may be provided in paper copy, normal font
size. If you require alternative formats, e.g. language, audio, large
print, etc. then please let us know.
For your information, the Act defines a number of exemptions which may
prevent release of the information you have requested. There will be an
assessment and if any of the exemption categories apply then the
information will not be released. You will be informed if this is the
case, including your rights of appeal.
If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you. You will be informed if this is the case.
A fee may be payable for this information. This will be considered and
you will be informed if a fee is payable. In this event the fee must be
paid before the information is processed and released. The 20 working day
time limit is suspended until receipt of the payment.
Please be advised that in line with the Royal Borough of Kingston's
commitment to transparency, in due course an anonymous copy of your
request and our response may be published on our website.
Yours sincerely,
FOI Team
Royal Borough of Kingston upon Thames
London Borough of Sutton
[1]www.kingston.gov.uk
[2]www.sutton.gov.uk
Dear Josh Henderson,
Please find attached the response to your FOI request concerning
'Salesforce products'.
Please note that this is a single response on behalf of both Kingston and
Sutton Councils.
Kind regards,
--
Karen Fenwick
Information Governance and Records Officer
Digital and IT Service (Kingston and Sutton)
3rd Floor
Guildhall 2
Kingston
KT1 1EU
Tel: 020 8547 4748
Disclaimers apply, for full details see :
([1]https://www.kingston.gov.uk/email-discla...)
References
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1. https://www.kingston.gov.uk/email-discla...
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