Freedom of Information request - Staff Counselling Services and Occupational Health Referrals

The request was partially successful.

Dear University of St Andrews,

Under the Freedom of Information Act 2000, could you please provide me with the following information:

COUNSELLING AND MENTAL HEALTH SERVICES - UNIVERSITY STAFF

1. The total number of staff that accessed University counselling and mental health services in the last eight academic years (please present in a table showing figures for each academic year and breakdown by category (e.g. anxiety, bereavement loss, work-related etc...))

a) How many were academic staff?
b) How many were professional services staff?
c) How many were male?
d) How many were female?

2. Where data are available in the last eight years, please detail what was the average wait time for a staff member applying to see a counsellor to seeing a counsellor?

OCCUPATIONAL HEALTH

3. During the last eight academic years how many staff members were referred to Occupational Health (please highlight whether these were self-referrals, management referrals, or referrals falling into different categories)?

a) How many were academic staff?
b) How many were professional services staff?
c) How many were male?
d) How many were female?

4. How many staff members are currently on the waiting list to see Occupational Health?

If the decision is made to withhold some of this data using exemptions in the Data Protection Act, please inform me of that fact and cite the exemptions used.

If you need any clarification then please do not hesitate to contact me. If some parts of this request are easier to answer than others, I would ask that you release the available data as soon as possible.

I would be grateful if you could confirm in writing that you have received this request, and I look forward to hearing from you within the 20 working day statutory time period.

Yours faithfully,

Nicky Michaels

Freedom of Information, University of St Andrews

Dear Nicky

Freedom of Information (Scotland) Act 2002

Our Ref:  206-17

 

Thank you for your email below of 17 July 2017 in which you requested
information concerning 'Staff Counselling Services and Occupational Health
Referrals'.

 

The University will endeavour to respond to your request as quickly as
possible. In any event you will receive a response within the time set for
compliance, as prescribed in section 10 of the Freedom of Information
(Scotland) Act 2002 i.e. no later than 16 August, 2017.

 

It may prove necessary for the University to seek further clarification
from you, to assist it in identifying and locating the information
requested. If this is the case either I or one of my colleagues will write
to you in this respect. If clarification is required we will seek this at
the earliest opportunity.

 

In the meantime, should you have any questions about your information
request please do not hesitate to contact me.  Please quote Ref number
206-17 in any future correspondence in this connection.

 

Yours sincerely,

 

June

 

 

 

JUNE WEIR

FOI Officer

University of St Andrews

Butts Wynd, St Andrews, Fife KY16 9AJ

 

T: +44(0)1334 462776

The University of St Andrews is a charity registered in Scotland: SC013532

 

show quoted sections

Freedom of Information, University of St Andrews

1 Attachment

Dear Nicky,

 

Please find attached the University’s response to your request below for
information under the Freedom of Information (Scotland) Act 2002.

 

Yours sincerely,

 

June

 

 

JUNE WEIR

Information Assurance and Governance Officer

University of St Andrews

Butts Wynd, St Andrews, Fife KY16 9AJ

 

T: +44(0)1334 462776

The University of St Andrews is a charity registered in Scotland: SC013532

 

Dear Freedom of Information/June,
Thanks for your response and for the figures relating to some of the years in respect of Counselling.
In respect of Occupational Health Services, I understand your response which highlights that client numbers are not collected. I would be grateful then if you could just confirm that the University of St Andrews does not track information concerning rates of staff referrals (whether management, self-referral) to occupational health services for each academic year. I only ask this given that in respect of the information that has come in from a large number of OH providers and EAPs delivering Occupational Health services, annual reporting would seem to be highly typical.
Yours sincerely,

Nicky Michaels

Freedom of Information, University of St Andrews

Dear Nicky,

Many thanks for your follow-up query. I am checking the position with our Occupational Health Adviser and will come back to you.

Regards

June

JUNE WEIR
Information Assurance and Governance Officer
University of St Andrews
Butts Wynd, St Andrews, Fife KY16 9AJ
 
T: +44(0)1334 462776
The University of St Andrews is a charity registered in Scotland: SC013532

Freedom of Information, University of St Andrews

Dear Nicky,

Having consulted our Occupational Health Adviser I can confirm that the position is as set out in the response dated 16 August, 2017 i.e. the information you are seeking is not held or routinely reported on. The University can look to provide you with the percentage of the total footfall through Occupational Health falling within the category of management referrals; self-referrals; and health surveillance with the caveat that this will not represent the actual data you are seeking i.e. number of referrals as staff can be seen more than once.

If you would like to receive the alternative data outlined above, please let me know and I will arrange for this to be processed as a separate enquiry.

Regards

June

JUNE WEIR
Information Assurance and Governance Officer
University of St Andrews
Butts Wynd, St Andrews, Fife KY16 9AJ
 
T: +44(0)1334 462776
The University of St Andrews is a charity registered in Scotland: SC013532

Dear Freedom of Information,
That would be great; note that in respect of other HEIs, many have made the same caveat.
Yours sincerely,

Nicky Michaels

Freedom of Information, University of St Andrews

Dear Nicky,

 

I acknowledge receipt of your email below and confirm that I am arranging
for the alternative data as set out in my earlier email to be processed,
namely:

 

·         Percentage of the total footfall through Occupational Health
falling within the category of management referrals; self-referrals; and
health surveillance for the last 4 academic years i.e. 2013/14 to 2016/17
inclusive.

 

I trust the above accurately reflects the data you are now seeking
however, if this is not the case please let me know.

 

Having received this refined request for information on 22 September,
2017, you can expect to receive a response within the time set for
compliance, as prescribed in section 10 of the Freedom of Information
(Scotland) Act 2002 i.e. no later than 20 October, 2017.

 

In the meantime, should you have any questions about your information
request please do not hesitate to contact me.  Please quote Ref number
273-17 in any future correspondence in this connection.

 

Yours sincerely,

 

June

 

 

 

JUNE WEIR

Information Assurance and Governance Officer

University of St Andrews

Butts Wynd, St Andrews, Fife KY16 9AJ

 

T: +44(0)1334 462776

The University of St Andrews is a charity registered in Scotland: SC013532

 

Freedom of Information, University of St Andrews

1 Attachment

Dear Nicky,

 

Please find attached the University’s response to your request below for
information under the Freedom of Information (Scotland) Act 2002.

 

Yours sincerely,

 

June

 

 

 

 

June Weir

Information Assurance and Governance Officer

Office of the Principal

 

University of St Andrews

Butts Wynd Building

Butts Wynd

St Andrews KY16 9AJ

Fife, Scotland

 

Tel: +44 (0)1334 462776

 

www.st-andrews.ac.uk

 

 

The University of St Andrews is a charity registered in Scotland: No
SC013532

 

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