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Freedom of Information Request - Salesforce

We're waiting for Josh Henderson to read recent responses and update the status.

Hello

I'd like to make a freedom of Information request under The Freedom of Information Act 2000 please, as you are publicly run / owned by the UK Government.

I'm looking to understand what your organisation is spending on Salesforce products between the dates 1st August 2019 to 1st August 2023. This includes all quotes (preferably in PDF format) with associated units and discounts relating to the following products -

1. Salesforce Sales Cloud
2. Salesforce Service Cloud
3. Salesforce Revenue Cloud
4. Salesforce Marketing Cloud
5. Pardot
6. Salesforce Experience Cloud
7. Commerce Cloud
8. Salesforce Analytics Cloud
9. Salesforce Apps Cloud
10. Salesforce IoT Cloud
11. Tableau
12. MuleSoft

(these will likely be billed together)

I am investigating your organisation's Salesforce costs against other publicly owned / run organisations in assessing if you are getting value for money from Salesforce.

If you have any questions please let me know.

Kind regards,
Josh

Freedom of Information, Great Yarmouth Borough Council

Thank you for your email. Your request has been passed to the Corporate
Services Team who will review your request and a response will be sent to
you within 20 Working Days.

 

Please note that this email has been automatically generated and should
not be replied to.

 

You can review our Freedom of Information Policy here :-
https://www.great-yarmouth.gov.uk/foi

 

Kind Regards,

 

Corporate Services.

Freedom of Information, Great Yarmouth Borough Council

Dear Josh,

FREEDOM OF INFORMATION ACT 2000 – INFORMATION REQUEST – FOI-2324-274 Salesforce

Your request for information has now been considered and the information requested is below.

I'm looking to understand what your organisation is spending on Salesforce products between the dates 1st August 2019 to 1st August 2023– N/A.

This includes all quotes (preferably in PDF format) with associated units and discounts relating to the following products -

1. Salesforce Sales Cloud – N/A
2. Salesforce Service Cloud – N/A
3. Salesforce Revenue Cloud – N/A
4. Salesforce Marketing Cloud – N/A
5. Pardot – N/A
6. Salesforce Experience Cloud – N/A
7. Commerce Cloud – N/A
8. Salesforce Analytics Cloud – N/A
9. Salesforce Apps Cloud – N/A
10. Salesforce IoT Cloud – N/A
11. Tableau – N/A
12. MuleSoft – N/A

The answers supplied in response to your request are for your personal use.  They are copyright of Great Yarmouth Borough Council and may not be copied, distributed, published or exploited for commercial purposes or financial gain without the explicit written consent of Great Yarmouth Borough Council.

Should you have any queries regarding the information provided, please do not hesitate to contact us.  You have the right of appeal through the Council’s internal complaints procedure by setting out the grounds of your appeal in writing to the email address below addressed to the attention of the Corporate Services Manager.

Yours sincerely,

Andrea

Andrea Krout
Democratic Service Officer
Corporate Services
Legal and Governance
Great Yarmouth Borough Council

Email: [Great Yarmouth Borough Council request email]
www.great-yarmouth.gov.uk
Telephone: 01493846287

       

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We don't know whether the most recent response to this request contains information or not – if you are Josh Henderson please sign in and let everyone know.