Freedom of Information request - Staff Counselling Services and Occupational Health Referrals

The request was successful.

Dear Newman University, Birmingham,

Under the Freedom of Information Act 2000, could you please provide me with the following information:

COUNSELLING AND MENTAL HEALTH SERVICES - UNIVERSITY STAFF

1. The total number of staff that accessed University counselling and mental health services in the last eight academic years (please present in a table showing figures for each academic year and breakdown by category (e.g. anxiety, bereavement loss, work-related etc...))

a) How many were academic staff?
b) How many were professional services staff?
c) How many were male?
d) How many were female?

2. Where data are available in the last eight years, please detail what was the average wait time for a staff member applying to see a counsellor to seeing a counsellor?

OCCUPATIONAL HEALTH

3. During the last eight academic years how many staff members were referred to Occupational Health (please highlight whether these were self-referrals, management referrals, or referrals falling into different categories)?

a) How many were academic staff?
b) How many were professional services staff?
c) How many were male?
d) How many were female?

4. How many staff members are currently on the waiting list to see Occupational Health?

If the decision is made to withhold some of this data using exemptions in the Data Protection Act, please inform me of that fact and cite the exemptions used.

If you need any clarification then please do not hesitate to contact me. If some parts of this request are easier to answer than others, I would ask that you release the available data as soon as possible.

I would be grateful if you could confirm in writing that you have received this request, and I look forward to hearing from you within the 20 working day statutory time period.

Yours faithfully,

Nicky Michaels

Sarah Jane Wattison,

Dear Ms Michaels,

 

With reference to your FOI request dated 17 July 2017, first can I
apologise for the delay in responding to your request, but a number of
staff are on annual leave over the Summer vacation and for many of the
requests we have to obtain information from other departments.

 

The answers to your questions are as shown below.

 

Regards

Sarah Wattison

Senior Executive Assistant to the

University Secretary and Registrar

 

 

Question 1 - Counselling Services

 

We have a record of referrals for counselling going back to 2010 only.  We
do not record reasons for requesting counselling as we offer a
confidential service (and often reasons are complex and for more than one
thing).  We can also advise that all staff have 24 hour access to
confidential telephone counselling (and advice) via the University's
Employee Assistance Programme but we do not have accurate details of
usage as employee's families can also use the service.

 

Year Referrals to Counselling Services taken up by staff
   
2017 to date A total of 4 referrals have been accepted

·       1 Academic member of staff; 3 Professional and
Support staff

·       1 Male, 3 Female
   
2016 A total of 4 referrals were accepted by staff

·       1 Academic; 3 Professional and Support staff

·       4 Females
   
2015 One referral was accepted

·       Professional and Support staff

·       Male
   
2014 No recorded referrals to Counselling services
   
2013 A total of 4 referrals were accepted by staff

·       2 Academic; 2 Professional and Support staff

·       2 Male; 2 Female
   
2012 One referral was accepted

·       Professional and Support staff

·       Female
   
2011 A total of 2 referrals were accepted by staff

·       2 Professional and Support Staff

·       2 Female
   
2010 A total of 2 referrals were accepted by staff

·       2 Professional and Support Staff

·       2 Female

 

 

Question 2         

 

We do not record how long someone waits  to see the independent
counsellor.  We provide the individual with the phone number, we contact
the counsellor to say that the University will authorise payment and that
they will be contacted by the individual, and then it is up to the
individual to make contact and arrange appointments.

 

Question 3

 

For occupational health referrals, please note that reasons for referrals
are not recorded centrally.  Each record would have to be reviewed
separately, which would take some considerable time.  All referrals are
‘management referrals’ – even if the individual requests the referral,
occupational health reports are sent to the line manager (and individual)
so the manager may take note of any recommendations, etc.

 

Year Referrals to Occupational Health
   
2017 to date 27 Referrals have been made

·       11 Academic; 16 Professional and Support staff

·       9 Male; 18 Female
   
2016 31 Referrals were made

·       12 Academic;  19 Professional and Support staff

·       14 Male; 17 Female
   
2015 15 Referrals were made

·       7 Academic; 8 Professional and Support staff

·       5 Male; 10 Female
   
2014 20 Referrals were made

·       9 Academic; 11 Professional and Support staff

·       6 Male; 14 Female
   
2013 16 Referrals were made

·       8 Academic; 8 Professional and Support staff

·       7 Male; 9 Female
   
2012 22 Referrals were made

·       6 Academic; 16 Professional and Support staff

·       2 Male; 20 Female
   
2011 11 Referrals were made

·       5 Academic; 6 Professional and Support Staff

·       2 Male; 9 Female
   

 

 

Question 4

 

There is currently one person waiting to receive appointment details from
Occupational Health.

 

 

 

 

 

 

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org