Freedom of Information Request Regarding Road Defect Policies and Requests
Dear Freedom of Information Officer,
I am writing to request information under the Freedom of Information Act 2000. I would like to obtain details on the local authority's policies and practices concerning road defects.
Specifically, I am requesting information on the following:
1. Definition and classification of Road Defects
a) A definition, a copy of your current policy or a summary of your current policy on what constitutes an actionable defect on the highway that requires inspection, intervention or repair.
b) A definition, a copy of your current policy or a summary of your current policy setting out the classifications of defects on the highway that requires inspection, intervention or repair
2. Timeframes for Addressing Road Defects
o The timeframes set by your authority to (a) respond and to (b) repair for each classification of defect on the highway set out in reply to 1 (b) above
o Your success/compliance rate with regard to timing of repairs in line with your own policy for each classification of defect on the highway
3. Reporting defects
a) Please confirm all means by which you accept reports of Highways defects eg by phone, email, online portal, third party apps etc
b) From which third party apps do you accept reports of Highways defects eg Fill That Hole, Fix My Street, Stantheapp, Love Clean Streets etc
4. Number of Road Defect Requests Received
o Please provide the total number of defect reports received by the local authority between :-
o A) 1 January 2022 – 31 December 2022 inclusive
o B) 1 January 2023 – 31 December 2023 inclusive
o C) 1 January 2024 – 31 October 2024
If possible, please provide this information in a clear and structured format. I would also appreciate any relevant context on the prioritisation criteria used to determine the urgency of repairs.
Thank you for your assistance with this request. I look forward to your response within the statutory 20 working days as outlined by the Freedom of Information Act.
Yours faithfully,
Chris Stevenson
Fletchers Solicitors
Information request
Our reference: IRN30396594
Your reference: [FOI #1204029 email]
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Dear Fletchers Solicitors
Freedom of Information Act 2000
Thank you for your request for information that was received on 15
November 2024.
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 13 December 2024.
In some case, a fee may be payable. If we decide a fee is payable, we will
send you a fee notice and we will require you to pay the fee before
proceeding with your request.
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
Yours faithfully
Janine Wragg
FOI Team
London Borough of Lambeth
E-mail [Lambeth Borough Council request email]
Website: [1]www.lambeth.gov.uk
PO Box 80771
London
SW2 9QQ
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Information request
Our reference: IRN30396594
Your reference: [FOI #1204029 email]
══════════════════════════════════════════════════════════════════════════
Dear Sir/Madam
Thank you for your request for information received on 15 November 2024.
Please find attached our response to your request.
Yours faithfully
FOI Team
London Borough of Lambeth
Website: [1]www.lambeth.gov.uk
London Borough of Lambeth
PO Box 80771
London
SW2 9QQ
NOTE: Please do not edit the subject line when replying to this email.
All Lambeth emails and attachments are private and intended solely for the
use of the individual or entity to whom they are addressed. Unauthorised
use (disclosure, storage or copying) is not permitted. If you are not the
intended recipient please destroy all copies and inform the sender by
return email.
All Lambeth emails and attachments are confidential and intended solely
for the use of the individual or entity to whom they are addressed. Some
emails may contain information that is legally-privileged or copyright
protected. Any views or opinions expressed in emails are solely those of
the author and do not necessarily represent those of Lambeth Council.
Unauthorised use (disclosure, storage or copying) of emails is not
permitted. If you are not the intended recipient please destroy all copies
and inform the sender by return email. Please note however, that
unencrypted emails sent to the council can be intercepted by an
unauthorised third party; as the information contained within is not
protected.
Lambeth Council reserves the right to monitor, record and retain any
incoming and outgoing emails for security reasons and for monitoring
internal compliance with the Council's policy on staff use. Although
software may be used to check, monitor and/or block the contents of emails
and attachments to identify the presence of malware; you are advised that
you open any attachments at your own risk.
As a public body, the Council may be required to disclose this email (or
any response to it) under the Freedom of Information Act 2000 unless the
information in it is covered by an exemptions in the Act.
Personal data we collect from you will be processed in accordance with
our [2]Privacy Notice.
Disclaimers apply - full details at [3]www.lambeth.gov.uk/email-disclaimer
References
Visible links
1. http://www.lambeth.gov.uk/
2. https://www.lambeth.gov.uk/elections-and...
3. https://www.lambeth.gov.uk/email-disclai...
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