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Freedom of Information Request – Parking Transactions and Income Data

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Dear Bradford City Council,

I am submitting a formal request under the Freedom of Information Act 2000. I would like to request detailed information on parking within your local authority for the period from April 2023 to March 2024. Please provide responses to the following questions:

1. On-Street Parking Transactions and Revenue
Total Number of On-Street Parking Transactions: Please provide a breakdown of the total number of transactions and ticket sales for on-street parking, including both Pay by Phone and Pay & Display (P&D) Machine transactions
Response:
On-Street Pay by phone Transactions: Please specify the number of on-street parking transactions processed specifically via your Pay By Phone supplier(s).
Response:
Total On-Street Parking Income (Excluding Permits and PCNs): Provide the total on-street parking income for the specified period, excluding income from parking permits and Penalty Charge Notices (PCNs).
Response:
On-Street Pay by phone Income: Specify the total income from on-street parking transactions processed via your Pay By Phone supplier(s).
Response:

2. Off-Street Parking Transactions and Revenue
Total Number of Off-Street Parking Transactions: Please provide the total number of transactions and ticket sales for off-street parking, including both Pay by Phone and Pay & Display (P&D) Machine transactions.
Response:
Off-Street Pay by phone Transactions: Specify the number of off-street parking transactions processed via your Pay By Phone supplier(s).
Response:
Total Off-Street Parking Income (Including VAT, Excluding Permits and PCNs): Provide the total income for off-street parking, including VAT but excluding income from permits and PCNs.
Response:
Off-Street Pay by phone Income: Specify the total income from off-street parking transactions processed via your Pay By Phone supplier(s).
Response:

3. Payment Methods for Parking Transactions
List of Payment Methods: Please provide a complete list of all payment methods currently offered for parking transactions across both on-street and off-street parking, including but not limited to cash, card, contactless, and mobile app options.
Response:
Please indicate the name of the supplier for each payment method e.g Metric, Flow bird, IPS etc.
Response:

Pay by phone Parking: Please provide the name of the ‘pay by phone’ supplier used by the Council today e.g Ringo, Paybyphone, Just park.
Response:
Please confirm the current contract expiry for the Council’s ‘pay by phone’ service, including any extension options that are available / unused
Response:

4. Pay on Foot / Pay on Exit Car Parks
Pay on Foot / Pay on Exit Car Park Overview:
Number of Pay on Foot Car Parks: Confirm the number of car parks within your authority that are equipped with barrier access.
Response:
Total Number of Spaces: Specify the total number of parking spaces available within these barrier-accessed car parks.
Response:
Pay on Foot / Pay on Exit Car Park Transactions:
Total Transactions: Provide the total number of parking transactions and ticket sales within barrier-accessed car parks.
Response:
Income from Pay on Foot Car Parks: Specify the total parking income generated solely from barrier-accessed car parks.
Response:
Equipment Manufacturer: Identify the manufacturer(s) of the barrier equipment currently installed and in use at these car parks.
Response:

5. Future plans
Please could you provide a narrative response outlining any significant changes or procurement exercises that are being considered in the 2025/2026 financial year to the Contracts / suppliers mentioned in this request, for example:
Pay by phone supplier
P&D Machine provision
Pay on Foot / Pay on Exit equipment
Response:

Please could the Council confirm whether they have any plans to join the government’s National Parking Platform in the future?
Response:

Thank you for your time and assistance with this request. I look forward to your response within the statutory timeframe.

Freedom of Information, Bradford City Council

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Council Corporate Information Governance Team.  We confirm that we have
received your correspondence.

 

If you have submitted a Freedom of Information or Environmental
Information Regulation request – we will respond to your request in
accordance with the appropriate legislation (20 working days). 

 

If we require further information from you before we process your request,
we will contact you directly to ask for this. 

 

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Information Commissioners Office (ICO) under the provisions of the Data
Protection Act 2018.  If you would like further information please click
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Freedom of Information, Bradford City Council

Dear Sir/Madam,

 

Thank you for your request for information dated 29 October 2024.

 

The Council deem your request invalid as it does not meet the criteria
required for a valid request under the provisions of Part 1, Section
(8)(1)(b) of the Freedom of Information Act 2000. 

 

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to include ‘the name of the applicant'.  Please resubmit your request with
your full name to ensure it can be treated as a valid request.

 

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very seriously. 

 

To find out more on how we handle your information, please click on the
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Regards

 

Siama Kausar

Information Governance Officer

Finance, IT & Procurement Service

Telephone Number: 01274 434506

 

City of Bradford Metropolitan District Council

Department of Corporate Resources

City Hall, Centenary Square, Bradford, BD1 1HY

 

This email, and any attachments, may contain Protected or Restricted
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viruses which our anti-virus software has failed to identify. You should
therefore carry out your own anti-virus checks before opening any
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monitoring in accordance with relevant legislation.

 

 

 

 

 

 

 

 

-------------------------------------------------------------------------

 

From: Jamie scott <[FOI #1193866 email]>

To: Freedom of Information <[email address]>

Date: 29/10/2024 15:19:29

Subject: Freedom of Information request - Freedom of Information Request
– Parking Transactions and Income Data

 

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Do not click links or open attachments unless you recognise the sender and
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Dear Bradford City Council,

 

I am submitting a formal request under the Freedom of Information Act
2000. I would like to request detailed information on parking within your
local authority for the period from April 2023 to March 2024. Please
provide responses to the following questions:

 

1. On-Street Parking Transactions and Revenue

Total Number of On-Street Parking Transactions: Please provide a breakdown
of the total number of transactions and ticket sales for on-street
parking, including both Pay by Phone and Pay & Display (P&D) Machine
transactions

Response:

On-Street Pay by phone Transactions: Please specify the number of
on-street parking transactions processed specifically via your Pay By
Phone supplier(s).

Response:

Total On-Street Parking Income (Excluding Permits and PCNs): Provide the
total on-street parking income for the specified period, excluding income
from parking permits and Penalty Charge Notices (PCNs).

Response:

On-Street Pay by phone Income: Specify the total income from on-street
parking transactions processed via your Pay By Phone supplier(s).

Response:

 

2. Off-Street Parking Transactions and Revenue

Total Number of Off-Street Parking Transactions: Please provide the total
number of transactions and ticket sales for off-street parking, including
both Pay by Phone and Pay & Display (P&D) Machine transactions.

Response:

Off-Street Pay by phone Transactions: Specify the number of off-street
parking transactions processed via your Pay By Phone supplier(s).

Response:

Total Off-Street Parking Income (Including VAT, Excluding Permits and
PCNs): Provide the total income for off-street parking, including VAT but
excluding income from permits and PCNs.

Response:

Off-Street Pay by phone Income: Specify the total income from off-street
parking transactions processed via your Pay By Phone supplier(s).

Response:

 

3. Payment Methods for Parking Transactions

List of Payment Methods: Please provide a complete list of all payment
methods currently offered for parking transactions across both on-street
and off-street parking, including but not limited to cash, card,
contactless, and mobile app options.

Response:

Please indicate the name of the supplier for each payment method e.g
Metric, Flow bird, IPS etc.

Response:

 

Pay by phone Parking: Please provide the name of the ?pay by phone?
supplier used by the Council today e.g Ringo, Paybyphone, Just park.

Response:

Please confirm the current contract expiry for the Council?s ?pay by
phone? service, including any extension options that are available /
unused

Response:

 

4. Pay on Foot / Pay on Exit Car Parks

Pay on Foot / Pay on Exit Car Park Overview:

Number of Pay on Foot Car Parks: Confirm the number of car parks within
your authority that are equipped with barrier access.

Response:

Total Number of Spaces: Specify the total number of parking spaces
available within these barrier-accessed car parks.

Response:

Pay on Foot / Pay on Exit Car Park Transactions:

Total Transactions: Provide the total number of parking transactions and
ticket sales within barrier-accessed car parks.

Response:

Income from Pay on Foot Car Parks: Specify the total parking income
generated solely from barrier-accessed car parks.

Response:

Equipment Manufacturer: Identify the manufacturer(s) of the barrier
equipment currently installed and in use at these car parks.

Response:

 

5. Future plans

Please could you provide a narrative response outlining any significant
changes or procurement exercises that are being considered in the
2025/2026 financial year to the Contracts / suppliers mentioned in this
request, for example:

Pay by phone supplier

P&D Machine provision

Pay on Foot / Pay on Exit equipment

Response:

 

Please could the Council confirm whether they have any plans to join the
government?s National Parking Platform in the future?

Response:

 

Thank you for your time and assistance with this request. I look forward
to your response within the statutory timeframe.

 

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Freedom of Information, Bradford City Council

Dear Jamie Scott,

 

I refer to your request dated 30th October 2024 under the Freedom of
Information Act asking to supply the following information:

 

I would like to request detailed information on parking within your local
authority for the period from April 2023 to March 2024.

 

Questions asked are as below and the Councils answers are also listed
below:

 

1. On-Street Parking Transactions and Revenue

Total Number of On-Street Parking Transactions:

Please provide a breakdown of the total number of transactions and ticket
sales for on-street parking including Pay by Phone transactions and Pay &
Display (P&D) Machine transactions

 

Please note responses are given relate to the 2023/24 financial year.

 

Response:

a)     Pay by Phone transactions and ticket sales: Transactions = 271115,
income = £729,138.

b)     Pay & Display (P&D) Machine transactions and ticket sales: We don’t
record the number of P&D machine transactions as all our machines are coin
operated, we only record the income which is £360,901

c)     Total: Income = £1,090,039.

 

Please specify the number of on-street parking transactions processed
specifically via your Pay by Phone supplier(s).

Response: This is in the response to 1a), No. of transactions = 271115.

 

Total On-Street Parking Income (Excluding Permits and PCNs): Provide the
total on-street parking income for the specified period, excluding income
from parking permits and Penalty Charge Notices (PCNs).

Response: Total income = £1,090,039.

 

On-Street Pay by phone Income: Specify the total income from on-street
parking transactions processed via your Pay By Phone supplier(s).

Response: This is in the response to 1a) £729,138.

 

 

 

2. Off-Street Parking Transactions and Revenue

Total Number of Off-Street Parking Transactions: Please provide the total
number of transactions and ticket sales for off-street parking, including
both Pay by Phone and Pay & Display (P&D) Machine transactions.

 

Response:

a)     Pay by Phone transactions and ticket sales: Transactions = 470446,
income = £964,299

b)     Pay & Display (P&D) Machine transactions and ticket sales: We don’t
record the number of P&D machine transactions as all our machines are coin
operated, we only record the income which is £ 897,675

c)     Total: Income = £1,861,973

 

Off-Street Pay by phone Transactions: Specify the number of off-street
parking transactions processed via your Pay By Phone supplier(s).

 

Response: This is in the response to 2a), No. of transactions = 470446.

 

Total Off-Street Parking Income (Including VAT, Excluding Permits and
PCNs): Provide the total income for off-street parking, including VAT but
excluding income from permits and PCNs.

 

Response: Income = £1,861,973

 

Off-Street Pay by phone Income: Specify the total income from off-street
parking transactions processed via your Pay by Phone supplier(s).

 

Response: This is in the response to 2a), £964,299.

 

3. Payment Methods for Parking Transactions

List of Payment Methods: Please provide a complete list of all payment
methods currently offered for parking transactions across both on-street
and off-street parking, including but not limited to cash, card,
contactless, and mobile app options.

 

Response: Cash (coin only) or Mobile app option.

 

Please indicate the name of the supplier for each payment method e.g
Metric, Flow bird, IPS etc.

 

Response: Flowbird

 

Pay by phone Parking: Please provide the name of the ‘pay by phone’
supplier used by the Council today e.g Ringo, Paybyphone, Just park.

 

Response: RingGo

 

Please confirm the current contract expiry for the Council’s ‘pay by
phone’ service, including any extension options that are available /
unused

 

Response: 21st June 2025

 

4. Pay on Foot / Pay on Exit Car Parks

Pay on Foot / Pay on Exit Car Park Overview:

Number of Pay on Foot Car Parks: Confirm the number of car parks within
your authority that are equipped with barrier access.

 

Response: None.

 

Total Number of Spaces: Specify the total number of parking spaces
available within these barrier-accessed car parks.

 

Response: None.

 

Pay on Foot / Pay on Exit Car Park Transactions:

Total Transactions: Provide the total number of parking transactions and
ticket sales within barrier-accessed car parks.

 

Response: N/A

 

Income from Pay on Foot Car Parks: Specify the total parking income
generated solely from barrier-accessed car parks.

 

Response: N/A

 

Equipment Manufacturer: Identify the manufacturer(s) of the barrier
equipment currently installed and in use at these car parks.

 

Response: N/A

 

5. Future plans

Please could you provide a narrative response outlining any significant
changes or procurement exercises that are being considered in the
2025/2026 financial year to the Contracts / suppliers mentioned in this
request, for example:

Pay by phone supplier

P&D Machine provision

Pay on Foot / Pay on Exit equipment

 

Response: No significant changes or procurement exercises are being
considered in respect to the above. Note P&D machines are purchased
through a framework when required, rather than being included in a
contract.

 

Please could the Council confirm whether they have any plans to join the
governments National Parking Platform in the future?

 

Response: No plans to join the NPP.

 

 

In accordance with the Freedom of Information Act, if you are not
satisfied with the reply to your request you can ask for an internal
review.

 

A request for an internal review must be submitted within 40 working days
in writing to the Corporate Information Governance Team, City of Bradford
Metropolitan District Council, City Hall, Centenary Square, Bradford, BD1
1HY or by emailing [Bradford City Council request email].

 

If you are still not satisfied with the outcome of the internal review you
have the right of appeal to the Information Commissioner who can be
contacted at:

 

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF. Tel: 0303 123 1113 URL: [1]www.ico.org.uk.  

 

City of Bradford Metropolitan District Council is registered with the
Information Commissioners Office (ICO) under the provisions of the Data
Protection Act 2018. The Council takes its responsibilities under the Act
very seriously. 

 

To find out more on how we handle your information, please click on the
following link: [2]https://www.bradford.gov.uk/privacy-notice

 

Regards

 

Giles Whistlecraft

Information Governance Officer

Finance, IT & Procurement Service

Telephone Number: 01274 434506

 

City of Bradford Metropolitan District Council

Department of Corporate Resources

City Hall, Centenary Square, Bradford, BD1 1HY

 

This email, and any attachments, may contain Protected or Restricted
information and is intended solely for the individual to whom it is
addressed. It may contain sensitive or protectively marked material and
should be handled accordingly. If this email has been misdirected, please
notify the author immediately. If you are not the intended recipient you
must not disclose, distribute, copy, print or rely on any of the
information contained in it or attached, and all copies must be deleted
immediately. Whilst we take reasonable steps to try to identify any
software viruses, any attachments to this email may nevertheless contain
viruses which our anti-virus software has failed to identify. You should
therefore carry out your own anti-virus checks before opening any
documents. Bradford Council will not accept any liability for damage
caused by computer viruses emanating from any attachment or other document
supplied with this email. Emails may be subject to recording and/or
monitoring in accordance with relevant legislation.

 

 

References

Visible links
1. http://www.ico.org.uk/
2. https://www.bradford.gov.uk/privacy-notice

We don't know whether the most recent response to this request contains information or not – if you are Jamie scott please sign in and let everyone know.