Freedom of Information Request - Long Term Empty Properties

Ashleigh Niamir made this Freedom of Information request to Rushmoor Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Response to this request is long overdue. By law, under all circumstances, Rushmoor Borough Council should have responded by now (details). You can complain by requesting an internal review.

Ashleigh Niamir

Dear Rushmoor Borough Council,

I am writing to you to request the following information under the Freedom of Information Act:

1) Can the council confirm their current number of Long Term Empty Properties as of the 8th May (those domestic properties which have been empty for six months or older)
2) What work is the council currently undertaking or planning to undertake around reducing their long term empty properties in 2019?
3) During 2018 did you undertake any work around reducing your Long Term Empty Properties. If you did was this done using internal resource or a third party?
4) If yes is the answer to question three, did the council review every single long term property
5) Does the reduction of empty homes in the council area form part of your Housing strategy?
6) Does the council have a budget in place to help support the reduction of empty properties?
7) How much did the council spend on temporary accommodation during 2018?
8) Does the council offer financial support /loans to Long Term Empty property owners to help them bring properties back into use?

Yours faithfully,


RBC Freedom of Information, Rushmoor Borough Council

Mr Naimir,

Thank you for your request for information under the Freedom of Information Act 2000, which we received 14/05/19
It has been forwarded to the relevant officer for processing within 20 working days of receipt and you may be contacted again if we require any further information.

Kind regards

FOI Team
Rushmoor Borough Council
Farnborough Road
GU14 7JU


1. Identity of the Data Controller and contact details
Rushmoor Borough Council is the data controller for the personal information you provide when making a request for information.  You can contact the Council by phone on 01252 398222, via email to [Rushmoor Borough Council request email] or by writing to us at Council Offices, Farnborough Road, Farnborough GU14 7JU.  You can contact the Council’s Data Protection Officer at [email address].

2. What we need your information for and the legal basis for it
We need your personal information to enable us to deal with requests made under the Freedom of Information Act, Environmental Information Regulations or similar legislation.  The law allows us to use your personal information in this way as we have a legal obligation to reply to requests and it is also one of the Council’s public tasks. 

3. Use for any other purposes
If we need to use your information for any other purpose, we will normally inform you before using it, unless we believe you know about the new purpose already or there are legal reasons that prevent us from telling you.

4. Will you pass my information to anyone else?
In dealing with your request, we may need to share your personal details with other teams within the Council in order to locate relevant information, and to enable them to contact you if necessary and to reply to you. The teams we need to contact will depend on the type of information you are asking for.

The teams within the Council include our corporate management team, corporate projects, economic development, HR, community development, contract management, leisure projects, bereavement services, community health, regeneration, Alderwood leisure centre, parks and grounds maintenance, contract management - refuse and recycling, traffic management, parking, community safety, Princes Hall theatre and cultural services, communications, customer services, elections and electoral registration, strategy, performance and partnerships, environmental control and pollution, food / health and safety, licensing, private sector housing, housing strategy and enabling, housing advice, investigations team, accountancy, audit, payments, benefits, and local taxation, IT, facilities, print services, legal services, land charges, building and estates services, procurement, planning policy, conservation, development management and building control. 

If you ask a Councillor for help we may pass information to them and other services to enable them to help you.

We may also pass information about you to third parties where permitted or required by law to do so.  This may include other local authorities and government departments or agencies carrying out their public tasks.

5. How we will store and look after your information
Your data may be held both in paper form and electronically.  All paper records are held securely in our filing systems and archives and no electronic records are stored in a country outside the UK.

6. How long we will retain your information
We will keep your details in accordance with our Retention Guidelines as published on our website.

7. Your rights concerning your information
The General Data Protection Regulation gives you a number of rights concerning your personal information. See the list below. Not all rights apply in every case – it will depend on the legal basis for collecting your information and how we use it.

• The right to be informed  
• The right to restrict processing
• The right of access  
• The right to data portability
• The right to rectification
• The right to object
• Rights related to automated decision making, including profiling
• The right to erasure

Further details on these rights can be found on our website

8. Right to complain to the Information Commissioner’s Office
If you are not happy with the way the Council is handling your personal information you have the right to lodge a complaint with the Information Commissioner’s Office. (ICO).

You will find details of how to do so on the ICO website at or by phoning their helpline on 0303 123 1113.

9. Why we need your information and the consequences of not providing it
We need your information in order to process your request for Information.  If you do not provide it we will not be able to contact you if we need to clarify your request, ask for payment or enter into correspondence with you.  You may also be unable to appeal to the ICO in respect of the Council’s handling of your request.

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