Freedom of Information Request - IT Systems & Services

Response to this request is long overdue. By law, under all circumstances, Abbey College, Ramsey should have responded by now (details). You can complain by requesting an internal review.

Dear Abbey College, Ramsey,

Please pass this on to the person who conducts Freedom of Information requests.


To whom this may concern

I would like to obtain some information from you to see if there is the possibility of reducing the costs, and improving the service level of your current IT infrastructure and services. In order to do so, I would like to request the following inventory of the IT hardware infrastructure, services, maintenance duration, costs and renewal dates that you currently have:

Network switches
Network Routers
Telephone Systems
Storage Systems
Network Wireless – Access Points, controller etc.
Firewalls, UTM
Mail Security
Desktop Security Software / Anti-virus
Web Filtering
Intrusion Detection System
Security information and Event Management
Remote User Authentication
DDoS Remediation

Further to the cost and duration of said contracts, please provide me with start and end dates and service level associated with the equipment.

Could you also supply the names of the suppliers of aforementioned support services?

I would also like to request the name of the person/s in your organisation responsible for the maintenance support contracts and IT strategy for 2013/14.

Yours faithfully,

Gareth Morris