Freedom of Information Request - Housing and Social Care Duties
Dear Northumberland County Council,
To Whom it May Concern
Request for information under the Freedom of Information Act 2000
Policy and practice documents regarding services to residents where a homeless and social care need is present.
Shelter would like to request information from your authority’s housing/homeless and children and adult social care departments, under the provisions of the above Act. We would like to request copies of all your authority’s documents currently in use relating to how housing/homeless officers and social care staff work together when cases have homelessness and social care needs present when they request assistance.
1. Please can you send us copies of all documents currently used by your officers from the above teams to conduct these types of cases (such as guidance notes, briefings, training sessions and template forms). If any of these documents are already in the public domain, please can you send a link to where we can retrieve these exact documents?
These documents could include (but not be limited to):
• Joint working protocols between different departments
• Guidance for officers on how to conduct cases where there are housing and social care responsibilities and when/how/who need to carry out those duties
• Training materials on how to decide who is responsible for a case
Please can you send us your response electronically to: [email address]
Yours faithfully,
Tracy Guy
Strategic Lead North East
FOI and EIR
Our reference: 1907417
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Dear Ms Guy
Freedom of Information Act 2000
Thank you for your request for information that was received on 2 August
2024.
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 2 September 2024.
In some cases, a fee may be payable. If we decide a fee is payable, we
will send you a fee notice and we will require you to pay the fee before
proceeding with your request.
Please note that further to the [1]Information Commissioner's guidance
regarding spreadsheets, Northumberland County Council has taken the
decision not to share spreadsheets as part of FOI or EIR responses going
forward.
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
Yours sincerely
Shirley Alderson
Information Governance Team
Northumberland County Council
W: [2]www.northumberland.gov.uk
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Northumberland County Council
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1. https://ico.org.uk/for-organisations/foi...
2. http://www.northumberland.gov.uk/
FOI and EIR
Our reference: 1907417
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Dear Ms Guy,
Thank you for your request for information received on 2 August 2024.
Please find attached our response to your request.
Kind regards,
Catherine Yildiz
Information Governance
Northumberland County Council
W: [1]www.northumberland.gov.uk
NOTE: Please do not edit the subject line when replying to this email.
Northumberland County Council
This email contains proprietary confidential information some or all of
which may be legally privileged and/or subject to the provisions of
privacy legislation. It is intended solely for the addressee.
If you are not the intended recipient, an addressing or transmission error
has misdirected this e-mail; you must not use, disclose, copy, print or
disseminate the information contained within this e-mail. Please notify
the author immediately by replying to this email.
Any views expressed in this email are those of the individual sender,
except where the sender specifically states these to be the views of
Northumberland County Council.
This email has been scanned for all viruses and all reasonable precautions
have been taken to ensure that no viruses are present. Northumberland
County Council cannot accept responsibility for any loss or damage arising
from the use of this email or attachments.
References
Visible links
1. http://www.northumberland.gov.uk/
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