Freedom of Information request compliance

The request was refused by University of Exeter.

Dear University of Exeter,

I would like to know, during each of the calendar years 2019, 2020, 2021, 2022, and 2023 (to date)

(i) On how many occasions has the University of Exeter failed to respond to a Freedom of Information Act request within the statutory 20 working day time limit required by law.

(ii) On how many occasions, when an internal review has been requested, has the University of Exeter failed to conduct an internal review and notify the requesting party of the outcome of the internal review within the 20 working day timeframe mentioned in the ICO Code of Practice.

I would like each of (i) and (ii) as an absolute number e.g. 4, and a percentage e.g. 10% of requests received.

Yours faithfully,

Raymond Perry

InformationGovernance mailbox, University of Exeter

 

Please be assured we have your email and will respond to you in line with
your request.

InformationGovernance mailbox, University of Exeter

1 Attachment

Dear Raymond,

 

Thank you for your request under the information Act of 2000. Your
reference number is FOI23-0116.

 

We will consider your request and respond in due course.

 

The data you provide to allow us to process your request is collected so
that you are able to exercise your lawful rights under the Freedom of
Information Act. Your personal data will be held by the Information
Governance Office and shared with relevant staff as necessary.

 

Once a request has been completed, the relevant data will be held by the
Information Governance Office for three years in line with ICO guidance,
this is to ensure the University has fully carried out its requirements
under the legislation.

 

For further information on how we process your personal data, please see:
[1]http://www.exeter.ac.uk/dataprotection/

 

The University should respond to your FOI request as soon as possible and
no later than twenty working days after the date of receipt of the
request. Should The University be required to undertake a public interest
test relating to the potential application of a qualified exemption we may
extend the time frame by up to twenty additional days. Please be aware
that our response time takes into account the workloads of the Information
Governance Office and relevant data owners and will therefore not always
correlate with the complexity of the request. Should The University seek
clarification any resulting time spent awaiting communication will not be
counted against that time limit.

 

Regards,

 

Information Governance Officer
University Corporate Services

University of Exeter
[2]www.exeter.ac.uk
Lafrowda House, St. German’s Road, Exeter, EX4 6TL

This email and any attachment may contain information that is
confidential, privileged, or subject to copyright, and which may be exempt
from disclosure under applicable legislation. It is intended for the
addressee only. If you received this message in error, please let me know
and delete the email and any attachments immediately. The University will
not accept responsibility for the accuracy/completeness of this email and
its attachments.

 

 

 

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InformationGovernance mailbox, University of Exeter

Dear Raymond,

 

Please find the University's response to your Freedom of Information
Request below within the SharePoint link. 

 

[1]FOI23-0116 Response data

 

SharePoint will also send a verification code when you access the
document.  Please open the link in the Private or incognito window Web
browser.

 

The link will be open for 5 working days, please download it as soon as
possible.

 

 

Kind regards,

Information Governance Officer

University Corporate Services

University of Exeter
[2]http://www.exeter.ac.uk/foi/summary/
Lafrowda House, St. German’s Road, Exeter, EX4 6TL

This email and any attachment may contain information that is
confidential, privileged, or subject to copyright, and which may be exempt
from disclosure under applicable legislation. It is intended for the
addressee only. If you received this message in error, please let me know
and delete the email and any attachments immediately. The University will
not accept responsibility for the accuracy/completeness of this email and
its attachments.

 

 

 

 

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Dear InformationGovernance mailbox,

Please can you resend the link. I was not able to access it during the arbitrary 5 day period that you decided I would have. I'm not sure that was within the spirit of Freedom of Information.

Yours sincerely,

Raymond Perry

Dear InformationGovernance mailbox,

An additional point to the above, in any event there wasn't actually a hyperlink to click on included in your reply.

Yours sincerely,

Raymond Perry

InformationGovernance mailbox, University of Exeter

1 Attachment

Hello Raymond,

 

Please see below the link for the information, we suggest you download it
as soon as possible as the SharePoint link is only open for 5 working days
from today.

 

[1]​Folder icon
[2]https://universityofexeteruk.sharepoint....

 

The Link above is the same link as the folder FOI23-0116 Response data
below.

 

Kind regards

 

Information Governance Officer

 

University of Exeter

 

 

 

From: InformationGovernance mailbox
Sent: 13 April 2023 12:02
To: Raymond Perry <[FOI #962953 email]>
Subject: FOI23-0116 Response

 

Dear Raymond,

 

Please find the University's response to your Freedom of Information
Request below within the SharePoint link. 

 

[3]FOI23-0116 Response data

 

SharePoint will also send a verification code when you access the
document.  Please open the link in the Private or incognito window Web
browser.

 

The link will be open for 5 working days, please download it as soon as
possible.

 

 

Kind regards,

Information Governance Officer

University Corporate Services

University of Exeter
[4]http://www.exeter.ac.uk/foi/summary/
Lafrowda House, St. German’s Road, Exeter, EX4 6TL

This email and any attachment may contain information that is
confidential, privileged, or subject to copyright, and which may be exempt
from disclosure under applicable legislation. It is intended for the
addressee only. If you received this message in error, please let me know
and delete the email and any attachments immediately. The University will
not accept responsibility for the accuracy/completeness of this email and
its attachments.

 

 

 

 

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