Freedom of Information Request - Council Disrepair and Tenant Services

Sophie Lucas made this Freedom of Information request to Wirral Metropolitan Borough Council as part of a batch sent to 317 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Wirral Metropolitan Borough Council did not have the information requested.

Dear Wirral Metropolitan Borough Council,

I am making this request under the Freedom of Information Act 2000 regarding spending on disrepair claims and tenant services from 1st November 2023 to 1st November 2024.

Please provide the following information:

1. Total expenditure by the council on legal disrepair claims during this period.

2. The total compensation paid directly to tenants living in disrepair.

3. A monthly breakdown of tenant boiler breakdown reports and repairs for:
- November 2023
- December 2023
- January 2024
- February 2024

4. The average wait time for addressing a boiler breakdown from the time of the initial report to full resolution during each of these months.

If you categorise boiler issues or disrepair claims differently within your data, please include definitions or clarifications to help interpret these figures.

If full data is not available, please provide what is accessible and a timeline for the missing information.

Thank you for your time and attention to this request.

Yours faithfully,

Sophie Lucas

Lynette Paterson, Wirral Metropolitan Borough Council

1 Attachment

Information request
Our reference: 551845

══════════════════════════════════════════════════════════════════════════

Dear Sophie Lucas
 
Thank you for your request for information received on 1 November 2024.
 
Please find attached our response to your request.
 
Yours sincerely
 
 
Lynette Paterson
Principal Information Management Officer
Information Management

 
NOTE: Please do not edit the subject line when replying to this email.
This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error, please notify the sender
immediately.