We don't know whether the most recent response to this request contains information or not – if you are Sophie Lucas please sign in and let everyone know.

Freedom of Information Request - Council Disrepair and Tenant Services

Sophie Lucas made this Freedom of Information request to North Norfolk District Council as part of a batch sent to 317 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

We're waiting for Sophie Lucas to read recent responses and update the status.

Sophie Lucas
Delivered

Dear North Norfolk District Council,

I am making this request under the Freedom of Information Act 2000 regarding spending on disrepair claims and tenant services from 1st November 2023 to 1st November 2024.

Please provide the following information:

1. Total expenditure by the council on legal disrepair claims during this period.

2. The total compensation paid directly to tenants living in disrepair.

3. A monthly breakdown of tenant boiler breakdown reports and repairs for:
- November 2023
- December 2023
- January 2024
- February 2024

4. The average wait time for addressing a boiler breakdown from the time of the initial report to full resolution during each of these months.

If you categorise boiler issues or disrepair claims differently within your data, please include definitions or clarifications to help interpret these figures.

If full data is not available, please provide what is accessible and a timeline for the missing information.

Thank you for your time and attention to this request.

Yours faithfully,

Sophie Lucas

Link to this Report
freedom of information, North Norfolk District Council

DO NOT REPLY TO THIS MESSAGE! 

Thank you for your enquiry regarding Freedom of Information.  This
response has been automatically generated to acknowledge receipt of your
request. 

Your request is being considered and in line with the timescales laid down
by the legislation we will respond to your enquiry no later than 20
working days from receipt. 

Alternative contact details are as follows:- 

Eastlaw 

North Norfolk District Council 

Council Offices 

Holt Road 

Cromer 

Norfolk 

NR27 9EN 

tel: 01263 516207 

 

Further information can be found on the council’s website:   

[1]https://www.north-norfolk.gov.uk/tasks/t...

 

show quoted sections

Think before you ink - do you really need to print this?

References

Visible links
1. https://www.north-norfolk.gov.uk/tasks/t...
2. http://www.north-norfolk.gov.uk/
3. http://twitter.com/NorthNorfolkDCThink

Link to this Report
freedom of information, North Norfolk District Council

Dear Ms Lucas
 
FREEDOM OF INFORMATION ACT 2000 – INFORMATION REQUEST – 024561
 
Thank you for your request for information.
 
I am writing to advise you that following a search of our records, the
Council does not hold any information relevant to your request, as we
transferred our housing stock in 2006 to Victory Housing Trust.
 
If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision
you should write to me at the above address within two months of the date
of this letter.
 
Further information is also available from the Information Commissioner at
[1]www.ico.org.uk or Tel: 0303 123 1113.
 
Yours sincerely
 
Kirsty Read
Legal Assistant
01263 516207
[email address]
024561 / 00673551
 
 
 
 
 

show quoted sections

Think before you ink - do you really need to print this?

References

Visible links
1. http://www.ico.org.uk/
2. http://www.north-norfolk.gov.uk/
3. http://twitter.com/NorthNorfolkDCThink

Link to this Report
We don't know whether the most recent response to this request contains information or not – if you are Sophie Lucas please sign in and let everyone know.