Thank you for your request for information concerning Audio Visual
Announcements at Bus Stops.

Your request has been recorded and your reference number is FOI_8471,
please quote this reference should you need to contact us.

The Council is aware of the importance for dealing with these matters as a
priority and will provide available information within 20 working days,
unless, exceptionally, there is a need to consider whether the information
is exempt from disclosure.

We will contact you again soon in connection with your request.

[1][email address]

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Dear Tom Jones,

I refer to your recent request for information under the Freedom of
Information Act 2000. I can confirm that the Council does hold this
information, as detailed below.

Under the Freedom of Information Act 2000, I would like to request the
following information regarding the provision of real time audio-visual
announcements at bus stops within your council's area:

1. Total Number of Bus Stops:

The total number of bus stops in your council area. Sunderland City
Council does not hold this information. This information may be held by
Nexus.

2. Number of Bus Stops fitted with real time audio information systems:

The number of bus stops that are equipped with audio information.
Sunderland City Council does not hold this information. This information
may be held by Nexus.

3. Number of Bus Stops with real time visual information:

The number of bus stops that are equipped with visual announcements.
Sunderland City Council does not hold this information. This information
may be held by Nexus.

4. Implementation Details:

a. A brief description of the criteria or policy used to determine which
bus stops are equipped with audio and/or visual announcements. Sunderland
City Council does not hold this information. This information may be held
by Nexus.

b. A brief description of the requirements of audio and/or visual
announcements, as defined by the local transport authority. With regards
to shelters managed through Council contracts, the clear channel shelters
do not have any real time audio or visual fitted but they have the sockets
available if they were to be fitted in the future. Further information may
be held by Nexus.

5. Future Plans:

Any future plans or strategies for increasing the coverage of audio and/or
visual announcements at bus stops. Sunderland City Council does not hold
this information. This information may be held by Nexus.

This information has been provided in response to a Freedom of Information
request and this must be acknowledged in any subsequent use of the
information. In addition, the authority must be notified of any proposed
re-use of this information for commercial or other purposes.

I hope this is satisfactory. If, however, you are dissatisfied with our
response to your request for information, you can ask for the decision to
be reviewed in reply to this letter, however any request for review must
be submitted within 40 days of the date of this freedom of information
response. The review will be removed from the Directorate and coordinated
by the Council’s team of Solicitors. A request for review should be
directed, by email to [1][Sunderland City Council request email] by post or
by hand addressed to Business Support, Sunderland City Council, City Hall,
Plater Way SR1 3DP.

If this fails to resolve your concerns, then you have the right to apply
to the Information Commissioner for a decision.

Kind Regards,

Laura

Laura Caldwell

Programmes and Compliance Assistant

City Development Directorate

Sunderland City Council

Email: [2][email address]

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[4]www.sunderland.gov.uk

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