Thank you for your e-mail requesting information under the Freedom of
Information Act 2000 / Environmental Information Regulations 2004.

We will proceed with the request which we received today. It is our
intention to have the information delivered to you as soon as possible
otherwise within the statutory 20 working days.

In considering the request, it may be subject to exemptions that the
Council rely on to refuse the information. Some exemptions are absolute
and some only apply where the public interest in maintaining the exemption
outweighs that of disclosing the information.
https://www.bedford.gov.uk/council-and-d...

Please note that should you be requesting information under the
Environmental Information Regulations although we provide free access to a
wide range of information through our website, access to any public
registers which we hold and for inspecting information at our offices, we
are allowed to charge you a reasonable fee for providing certain
information.
If applicable, we will issue you with a fee notice. This will detail the
tasks involved in responding to the request, and associated costs. Further
information is available on the EIR page of Bedford Borough Council’s
website at the following link:
https://www.bedford.gov.uk/council-and-d...

Any future correspondence you may have with the Council in relation to
this matter should be emailed to [email address]

Any emails containing personal or sensitive data will be sent as ‘secure
e-mails’. In order for you to access a secure email you will be asked to
create an account and log into the Council’s secure e-mail reply service.
If you do receive a secure email there will be instructions explaining how
to do this.

Thank you for your e-mail requesting information under the Freedom of
Information Act 2000 / Environmental Information Regulations 2004.

We will proceed with the request which we received today. It is our
intention to have the information delivered to you as soon as possible
otherwise within the statutory 20 working days.

In considering the request, it may be subject to exemptions that the
Council rely on to refuse the information. Some exemptions are absolute
and some only apply where the public interest in maintaining the exemption
outweighs that of disclosing the information.
[1]https://www.bedford.gov.uk/council-and-d...

Please note that should you be requesting information under the
Environmental Information Regulations although we provide free access to a
wide range of information through our website, access to any public
registers which we hold and for inspecting information at our offices, we
are allowed to charge you a reasonable fee for providing certain
information.
If applicable, we will issue you with a fee notice. This will detail the
tasks involved in responding to the request, and associated costs. Further
information is available on the EIR page of Bedford Borough Council’s
website at the following link:

[2]https://www.bedford.gov.uk/council-and-d...

Any future correspondence you may have with the Council in relation to
this matter should be emailed to [3][email address]

Any emails containing personal or sensitive data will be sent as ‘secure
e-mails’. In order for you to access a secure email you will be asked to
create an account and log into the Council’s secure e-mail reply
service. If you do receive a secure email there will be instructions
explaining how to do this.

References

Visible links
1. https://www.bedford.gov.uk/council-and-d...
2. https://www.bedford.gov.uk/council-and-d...
3. mailto:[email address]

Bedford BC - OFFICIAL-Unsecure

Dear Mike Bell,

Request pursuant to Freedom of Information Act 2000 – Request
No. RFI-02484

Thank you for requesting information under the Freedom of Information Act
2000.

We will proceed with the request which we received on the 16 September
2024. It is our intention to have the information delivered to you as soon
as possible otherwise within the statutory 20 working days – by 14 October
2024

Request:

1.      Total Number of Bus Stops:

The total number of bus stops in your council area.

2.      Number of Bus Stops fitted with real time audio information
systems:

The number of bus stops that are equipped with audio information.

3.      Number of Bus Stops with real time visual information:

The number of bus stops that are equipped with visual announcements.

4.      Implementation Details:

a.      A brief description of the criteria or policy used to determine
which bus stops are equipped with audio and/or visual announcements.

b.      A brief description of the requirements of audio and/or visual
announcements, as defined by the local transport authority.

5.      Future Plans:

Any future plans or strategies for increasing the coverage of audio and/or
visual announcements at bus stops.

Please provide the information in electronic format, if possible.

In consideration of the request, which may be subject to any exemptions
the Council may rely on to refuse the request, some of which are absolute
and some of which only apply where the public interest in maintaining the
exemption outweighs that in disclosing the information.

Any future correspondence you may have with the Council in relation to
this matter should be emailed to [1][email address] .

Kind Regards

Angela Benedito (she/her)

Customer Feedback Officer

Customer Services & Customer Feedback

Bedford Borough Council, Borough Hall, Cauldwell Street, Bedford, MK42 9AP

Tel: 01234 276816 (44816)

Website: www.bedford.gov.uk

Facebook: https://www.facebook.com/bedfordboroughc...

‘Bedford Borough Council – Working with our partners to make the Borough a
better place to live, work and visit.’

For up-to-date information on the Council follow us on Twitter:
@bedfordtweets

show quoted sections

Bedford BC - OFFICIAL-Unsecure

Dear Mike Bell,

Request pursuant to Freedom of Information Act 2000 – Request
No. RFI-02484

I refer to your recent enquiry for information held by the Council. 

Under the provisions of the Freedom of Information Act, the authority must
state whether or not the information exists and I confirm that we do hold
the information requested.

Please find the information you requested below. 

Request:

1.          Total Number of Bus Stops: The total number of bus stops in
your council area.

Response: There are 1118 NapTAN bus stops in the Borough.

2.          Number of Bus Stops fitted with real time audio information
systems: The number of bus stops that are equipped with audio information.

Response: 167 stops have QR codes which, once scanned can provide audio
announcements.

3.          Number of Bus Stops with real time visual information: The
number of bus stops that are equipped with visual announcements.

Response: 63 bus stops have RTPI screens.

4.      Implementation Details:

a.      A brief description of the criteria or policy used to determine
which bus stops are equipped with audio and/or visual announcements.

Response: There is current no set criteria for this within the Borough.

b.      A brief description of the requirements of audio and/or visual
announcements, as defined by the local transport authority.

Response: There are no documented requirements for visual of audio
announcements at bus stops.

5.      Future Plans: Any future plans or strategies for increasing the
coverage of audio and/or visual announcements at bus stops.

       Response: We are engaging with a company to implement live RTPI
information and journey planning, via mobile devices, at stops with in the
Borough.

Please provide the information in electronic format, if possible.

The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Any other re-use, for example commercial
publication, would require the permission of the copyright holder.  For
further information regarding Re-use of Public Sector information please
see link below.

If after viewing the information you are for whatever reason unhappy with
our response to your application you are entitled to pursue any
dissatisfaction through the Council's Internal Review Procedure.  Pursuant
to Section 17 (7) of the Act the procedure provided by the Council for
dealing with complaints about the determination of this request for
information is the Council’s FOI Complaints Procedure, a copy of which can
be obtained on request or is set out
at: [1]https://www.bedford.gov.uk/council-and-d....

Kind Regards

Customer Feedback Officer
Customer Services & Customer Feedback

Bedford Borough Council, Borough Hall, Cauldwell Street, Bedford, MK42 9AP

Website: [2]www.bedford.gov.uk

Facebook: [3]https://www.facebook.com/bedfordboroughc...

‘Bedford Borough Council – Working with our partners to make the Borough a
better place to live, work and visit.’

For up-to-date information on the Council follow us on Twitter:
@bedfordtweets

show quoted sections