Freedom of Information Request about the toilet facilities in London

Response to this request is long overdue. By law, under all circumstances, Sutton Borough Council should have responded by now (details). You can complain by requesting an internal review.

Dear Sutton Borough Council,

I am writing for a formal request of information under the Freedom of Information Act 2000 (FOIA 2000), regarding the toilet facilities in the boroughs of London. Please provide me details of the following questions:

1. How many public toilets are available in your council’s borough?
2. How much did your council spend in maintenance of the public toilets, cleaners etc., during the last financial year 2018/2019?
3. Does your council pay to Transport for London for the toilet services? If yes, how much was this last financial year 2018/2019?
4. How many toilets are out of service in your borough?
5. How many reports for antisocial behaviors have been made during last year, that happened on toilets, and how many toilets have been closed for antisocial behavior or vandalism?

Please give me an accurate answer, in a spreadsheet format, NOT TEXT or PDF, as I need to analyze the data.

Your faithfully,

Santino Pani

Customer Care Team, Sutton Borough Council

1 Attachment

Reference: FOI-161981353
Date of request: 12/12/2019
Title of request: Toilet facilities in London

Dear Santino Pani,

I acknowledge your information request.

Your request is being considered and, if it is held, you will receive the
information requested within the statutory timescale of 20 working days as
defined by the Freedom of Information Act 2000, subject to the information
not being exempt or containing a reference to a third party.

If appropriate, the information may be provided in paper copy, normal font
size. If you require alternative formats, e.g. language, audio, large
print, etc. then please let us know. We normally provide the information
via your council online account, if you have one, which is secure.

For your information, the Act defines a number of exemptions which may
prevent release of the information you have requested. There will be an
assessment and if any of the exemption categories apply then the
information will not be released. You will be informed if this is the
case, including your rights of appeal.

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you. You will be informed if this is the case.

A fee may be payable for this information. This will be considered and you
will be informed if a fee is payable. In this event the fee must be paid
before the information is processed and released. The 20 working day time
limit is suspended until receipt of the payment.

Please be advised that in line with Sutton Council's commitment to
transparency, in due course an anonymous copy of your request and our
response may be published on our website.

Yours sincerely,

Customer Care Team

Disclaimers apply, for full details see : 
(https://www.sutton.gov.uk/info/200436/cu...)

Customer Care Team, Sutton Borough Council

1 Attachment

Reference: FOI-161981353
Date of request: 2019-12-12 13:07:02
Title of request: Toilet facilities in London

Dear Santino Pani,

Thank you for your information request. We have processed this request
under the Freedom of Information Act 2000/ Environmental Information
Regulations 2004.
You asked

1. How many public toilets are available in your councils borough?

2. How much did the council spend on maintenance in 2018/2019?

3. Does the council pay to TFL for the Toilet Services?

4. How many are out of service in your borough. Answer we do not have all
this information although I am aware that the Gents Toilets in Rosehill
Park are not currently not open

5. How many reports for antisocial behaviours have been made and how many
have been closed due to antisocial behaviour?

Our response - We have searched our records and I attach a copy of the
information held. Some of the information you requested is not held by
Sutton Council.

1. There are 23 public toilets and I have attached a spreadsheet of the
toilets and their location.

2. The Council does not account for public toilets separately and does not
therefore hold the information requested.

3. The Council does not pay to TfL for toilet services.

4. Answer we do not have all this information although I am aware that the
Gents Toilets in Rosehill Park are currently not open because of drainage
issues.

5. We have no recorded issues reported.

Further Information

If you are interested in the data that the council holds, we recommend
that you take a look at Sutton's Open data initiative. We now have a wide
range of data about the borough available for public use all available in
one place: https://open.Sutton.gov.uk/

Right to Review

If you are dissatisfied with the way in which your information request has
been dealt with you can request an internal review. Tell us why you are
unhappy with our response within 40 working days, and it will be looked at
afresh. We will aim to provide you with our review response within 20
working days.

If you remain dissatisfied with the outcome of the review you have a
further right to appeal to the Information Commissioner, who regulates the
implementation of the Freedom of Information Act 2000 and Environmental
Information Regulations 2004. The Commissioner can be contacted at the
following address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Enquiry line: 0303 123 1113

Yours sincerely,

Customer Care Team

Disclaimers apply, for full details see : 
(https://www.sutton.gov.uk/info/200436/cu...)