Freedom of Information Act Request for information

Sheila Baker made this Freedom of Information request to Hampshire County Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Hampshire County Council,

Under the general requirements of the Freedom of information Act 2000. I would be grateful if you would provide the following information in relation to Lowford
Hill, Portsmouth Road, Bursledon Southampton SO31 Between Jurd Way and Reeves Way.
Highway Inspection Records for a period of 2 years prior to
and upto March 2010
Maintenance Records for this period
Records of Complaints relating to this Highway

Yours faithfully,

Sheila Baker

Hampshire County Council

Dear Ms Baker,

Thank you for contacting Hampshire County Council by email. I have forwarded your Freedom Of Information Request to Hampshire County Councils Corporate Complaints department (who also deal with Freedom of Information enquiries) and a member of staff will contact you shortly.
If you would like to see information you think we hold in the future, please complete an on-line standard request form to help speed up the process. I have attached the link below to the online form.

Kind regards

Contact Centre Agent
Hampshire County Council
The Castle
SO23 8ZB
General Information: 0845 603 5638
[email address]

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Rogers, Linda (Environment), Hampshire County Council

Dear Mrs Baker


Thank you for your request for information, which was received on the 4
May 2010. As this is a request for environmental information, it will be
handled in accordance with the above named Regulations.

The County Council is permitted to make a Charge for complying with your
request. The Charge is normally a sum reflecting the costs which we
expect to incur in informing you whether we hold the information
requested, and communicating it to you. This includes the costs of
photocopying, postage and production in any preferred format. In most
cases, no account is taken of the cost of officer time.

At this stage, we anticipate the Charge will be waived in this case.
However, this may change if, in the course of processing your request,
we discover that the costs incurred are more than merely incidental. We
shall advise you if that is the case.

We will respond to your request as soon as possible, and no later than
20 working days after the date of receipt of your request. Please note
that this timescale is suspended during any period between the date of
issue of a Charge Notice and the date payment is received.

This 20 working day period may be extended to 40 working days if the
complexity and volume of the information requested means that it is
impracticable either to comply with your request within 20 working days
or to make a decision to refuse to do so. Where this applies, we will
notify you within 20 working days of the date of receipt of your

Yours sincerely
Linda Rogers
FOI Lead Co-ordinator on behalf of the Environment Department

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Dear Rogers, Linda (Environment),

Yours sincerely,

Sheila Baker

Bastow, Richard, Hampshire County Council

7 Attachments

Dear Ms Baker,
In your submission of 1 May 2010, you asked for the following information:
Under the general requirements of the Freedom of Information Act 2000, I
would be grateful if you would provide the following information in
relation to Lowford Hill and in particular the section between Jurd Way
and Reeves Way

* Highway inspection records for a period of 2 years prior to and up to
March 2010
* Maintenance records for this period
* Details of complaints relating to this highway

As you have been advised in the acknowledgement this request has been
dealt with under the Environmental Information Regulations (EIR) with
reference EIR218

Having researched the records held in the Eastleigh Highways Office I can
supply the following response:

* Highway inspection records

see attached files which are a summary of the inspections from our

* Maintenance records

see attached files which are details of works orders issued and an
extract from the schedule of pothole repairs

* The following complaints/enquiries have been received:

see attached file which is a summary from our Customer Records
Management system with personal data removed to comply with the Data
Protection Act, please refer to the Attached Notice of Determination

Additional supporting information can be found via the following link:


As it would appear that you may be wishing to make a claim for damage I am
also attaching a Claim Form which may assist you.

I trust this satisfactorily answers your enquiry.
Please quote EIR218 and my reference of RWB/2055323 in any future
Thank you.
<<Portsmouth Road Inspections 2009-10 - Inspectors sheets.pdf>>
<<Portsmouth Road Inspections 2008 - summary or records .pdf>>
<<Portsmouth Road Enquiries 2008 - 2010 2.xls>> <<Portsmouth Road
Maintenace Record.pdf>> <<Portsmouth Road Pothole Busters.xls>> <<Notice
of Determination for EIR 218.doc>> <<Claim Form and Guidance Notes.DOC>>

Richard Bastow
Highway Manager (Eastleigh)
Hampshire County Council Highways
Civic Offices
SO50 9YN

Tel: 023 8068 8227 / Fax: 023 8062 0908
HSPN: 484 8227
e-mail: [email address]
website: [2]


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