Dear Mr Edwards

I refer to your request for information received 19 February 2024.

Your request for information will be considered under the provisions of Freedom of Information Act 2000, if your request also relates to Environmental Information e.g. information about the environment or land development your request will then be considered under the Environmental Information Regulations 2004. In accordance with the legislation, the deadline for responding is usually 20 working days from the receipt of the request, this being the 19 March 2024. However, we shall endeavour to deal with your request promptly, and if possible before this date.

Yours sincerely,

Access to Information Team
Corporate Services & Transformation
Derbyshire County Council
County Hall
Matlock
DE4 3AG

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CONTROLLED

Thank you for your request for information under the Freedom of
Information Act 2000 received on 26/02/2024, which has been passed to the
relevant section.

We aim to respond to all requests in a timely and prompt way and the
latest date for our response to your request for information should be on
or before 25/03/2024.

If you have any queries about this request please do not hesitate to
contact [email address]. Please quote reference number
FOI/7488/24 in any future correspondence.
 
[1]cid:image002.png@01D357B8.FA82EE40  All personal information provided
to Derbyshire Dales District Council will be held and treated in
confidence in accordance with the Data Protection Act 1998. It will only
be used for the purpose it was given. Some personal data may be shared
with trusted partners such as Serco and Arvato to enable the Council to
respond your request.

Yours sincerely
FOI\EIR Team

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The views expressed in this e-mail are personal and may not necessarily reflect those of Derbyshire Dales District Council, unless explicitly stated otherwise.

This e-mail, and any files transmitted with it, is confidential and intended for the sole use of the addressee. The unauthorised use, disclosure or copying of the e-mail is strictly prohibited.

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Whilst Derbyshire Dales District Council tries to ensure that emails and attachments are virus free, this cannot be guaranteed and the Council cannot accept responsibility for situations where this is not the case.
The recipient is advised to ensure that they are actually virus free in accordance with good computing practice.

Information communicated to the council may be disclosed to the public under the Freedom of Information Act 2000.
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References

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Dear Shawn Edwards

Thank you for your recent request for information under the Freedom of
Information Act 2000. The answer to your question is as follows:

The details we require are:

•       What are the contractual performance KPI's for this contract?

KPI No Description Current Threshold
1.1 Missed refuse collection 25
1.2 Missed recycling collection 25
2.0 Missed garden collection 25
3.0 Missed food waste 35
4.0 Container not returned to correct location 5
5.0 Missed assisted collection 0
6.0 Missed commercial collection 0
7.1 Missed bulky collections (1-3 items) 0
7.2 Missed bulky collections (4-6 items) 0
8.0 Missed clinical collections 0
9.0 Late rectifications of missed collections 0
10.0 Reports of spillages 1
11.0 Late rectifications of spillages 0
12.0 Late container deliveries (days late) 0
13.0 Any complaint that re-occurs within 6 months 0

•       Current annual volume in tonnes? Annual Volume – 24,874 Tonnes

•       How the material is presented? Domestic – Bins or sacks

                                                           Recycling –
Bins with inserts or sacks and recycling boxes

                                                           Food - Food
caddies

                                                           Garden Waste -
Bins

•       Suppliers who applied for inclusion on each framework/contract and
were successful & not successful at the PQQ & ITT stages Serco and Veolia

•       Actual spend on this contract/framework (and any sub lots), from
the start of the contract to the current date Information on Waste spend
is available on the public information link below:

[1]https://www.derbyshiredales.gov.uk/busin...

•       Start date & duration of framework/contract? 1^st August 2020 – 8
Years

•       Could you please provide a copy of the service/product
specification given to all bidders for when this contract was last
advertised? See attached PDF Document

•       Is there an extension clause in the framework(s)/contract(s) and,
if so, the duration of the extension? Yes – extension for a period of 8
years

•       Has a decision been made yet on whether the
framework(s)/contract(s) are being either extended or renewed? No decision
has been made

•       Who is the senior officer (outside of procurement) responsible for
this contract? Antonia Lavelle – Waste & Recycling Manager

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to: Helen Mitchell, Director of
Corporate and Customer Services, Town Hall, Matlock Derbyshire DE4 3NN. 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

 
[2]cid:image002.png@01D357B8.FA82EE40  All personal information provided
to Derbyshire Dales District Council will be held and treated in
confidence in accordance with the Data Protection Act 1998. It will only
be used for the purpose it was given. Some personal data may be shared
with trusted partners such as Serco and Arvato to enable the Council to
respond your request.

Yours sincerely
Caroline Leatherday

Freedom of Information Officer
Derbyshire Dales District Council
Town Hall | Matlock | Derbyshire, DE4 3NN
tel (01629) 761100 

[3]Sign up for our e-newsletter for council updates, including any changes to your services

The views expressed in this e-mail are personal and may not necessarily reflect those of Derbyshire Dales District Council, unless explicitly stated otherwise.

This e-mail, and any files transmitted with it, is confidential and intended for the sole use of the addressee. The unauthorised use, disclosure or copying of the e-mail is strictly prohibited.

Information on how Derbyshire Dales District Council use your data and our Privacy Policy can be found at http://www.derbyshiredales.gov.uk/your-c...

If you are not the intended recipient of this e-mail, please notify the sender immediately and delete and destroy any copies as soon as possible.
All traffic may be subject to recording and/or monitoring in accordance with relevant legislation

Whilst Derbyshire Dales District Council tries to ensure that emails and attachments are virus free, this cannot be guaranteed and the Council cannot accept responsibility for situations where this is not the case.
The recipient is advised to ensure that they are actually virus free in accordance with good computing practice.

Information communicated to the council may be disclosed to the public under the Freedom of Information Act 2000.
Do you really need to print out this e-mail? Be Green - keep it on the screen

References

Visible links
1. https://www.derbyshiredales.gov.uk/busin...
3. https://www.derbyshiredales.gov.uk/enews...