Fraud Investigation

The request was successful.

Dear West Oxfordshire District Council,

How many investigators are in your fraud investigation team?
Do you have a case management system used by the fraud investigation team?
If so who supplies it and what is the name of the system?
When does the contractual agreement to use the software expire?
What is the annual cost to use the system?
If you do not have a fraud investigation team, can you please inform me if you are part of a shared fraud investigation team, or if your fraud investigations are outsourced?
If they are outsourced can you please inform me who the fraud investigation is outsourced to?

For the avoidance of doubt, I am making these requests under the Freedom of Information Act. I await your response within 20 working days.

Yours faithfully,

Loukas Gregory

Enquiries (WODC), West Oxfordshire District Council

Thank you for getting in touch. We aim to deal with all emails within 2
working days, however you may not receive a further response from us
unless we require further information.

 

If you are reporting a missed bin collection in the email you have just
sent, we will log this for you. Please leave your bin in the usual place
and crews will return to collect it.

 

In order for us to deal with your missed collection quicker in the future,
please report direct to our depot online via
[1]www.westoxon.gov.uk/missedbin

 

Did you know many things can be reported direct via our website-
[2]www.westoxon.gov.uk/report

 

You may also find the following email addresses useful for future
reference:

 

Housing - [email address]

Council Tax – [email address]

Benefits – [email address]

Planning – [email address]

 

Kind regards,

Customer Services Team.

 

References

Visible links
1. file:///tmp/www.westoxon.gov.uk/missedbin
2. file:///tmp/www.westoxon.gov.uk/report

FOI (WODC), West Oxfordshire District Council

2 Attachments

Dear Loukas Gregory

Further to your request, please find response attached.

If you are unhappy with the service you have received in relation to your request and wish to make a complaint you should write to the Monitoring Officer, West Oxfordshire District Council, Elmfield, New Yatt Road, Witney OX28 1PB
 
If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision. Generally the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the Council. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Kind regards

Freedom of Information Team
West Oxfordshire District Council

show quoted sections