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Fraud Investigation

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Dear Wirral Metropolitan Borough Council,

How many investigators are in your fraud investigation team?
Do you have a case management system used by the fraud investigation team?
If so who supplies it and what is the name of the system?
When does the contractual agreement to use the software expire?
What is the annual cost to use the system?
If you do not have a fraud investigation team, can you please inform me if you are part of a shared fraud investigation team, or if your fraud investigations are outsourced?
If they are outsourced can you please inform me who the fraud investigation is outsourced to?

For the avoidance of doubt, I am making these requests under the Freedom of Information Act. I await your response within 20 working days.

Yours faithfully,

Loukas Gregory

InfoMgr, FinDMT, Wirral Metropolitan Borough Council

1 Attachment

Dear Mr Gregory

 

Please accept our apologies for the delay in responding to your Freedom of
Information enquiry. Please see Wirral Council’s response below.

 

How many investigators are in your fraud investigation team?  - 2

Do you have a case management system used by the fraud investigation team?
- This is part of the core Revenues and Benefits system.

If so who supplies it and what is the name of the system? - Academy

When does the contractual agreement to use the software expire?  
Information on Council contracts can be found on the NW Local Authority
procurement portal at [1]https://www.the-chest.org.uk

What is the annual cost to use the system? See the Chest as above

If you do not have a fraud investigation team, can you please inform me if
you are part of a shared fraud investigation team, or if your fraud
investigations are outsourced? -  In house service only

If they are outsourced can you please inform me who the fraud
investigation is outsourced to? - N/A

 

In  addition, the Council has a small Corporate Counter Fraud sub team of
its Internal Audit and Risk service, responsible for the investigation of
all significant corporate frauds with potentially severe financial
implications. This sub team currently employs 2 FTE’s fully trained
professional investigators, with support from across the IA team as
appropriate.  This team does not utilise a case management system – it
operates a Microsoft Database developed in-house to manage the caseload.

 

Yours sincerely

 

 

Lynette Paterson

Principal Information Management Officer

Wirral Council

Treasury Building

Cleveland Street

Birkenhead

Wirral

CH41 1AH

 

Email: [2][Wirral Borough Council request email]

 

Visit our website: [3]www.wirral.gov.uk

 

 

 

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References

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1. https://www.the-chest.org.uk/
2. mailto:[Wirral Borough Council request email]
3. http://www.wirral.gov.uk/

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