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Fraud Investigation

Loukas Gregory made this Freedom of Information request to Worcester City Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

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Dear Worcester City Council,

How many investigators are in your fraud investigation team?
Do you have a case management system used by the fraud investigation team?
If so who supplies it and what is the name of the system?
When does the contractual agreement to use the software expire?
What is the annual cost to use the system?
If you do not have a fraud investigation team, can you please inform me if you are part of a shared fraud investigation team, or if your fraud investigations are outsourced?
If they are outsourced can you please inform me who the fraud investigation is outsourced to?

For the avoidance of doubt, I am making these requests under the Freedom of Information Act. I await your response within 20 working days.

Yours faithfully,

Loukas Gregory

Strategy, Worcester City Council

Good afternoon


I am writing in response to a Freedom of Information request that you
submitted to Worcester City Council via the What Do They Know website. It
has recently come to the attention of the Council that a number of email
requests submitted to us have not been received.


This issue has been investigated and rectified. However we are now aware
that a number of historic requests on What Do They Know have unfortunately
gone unanswered due to this issue.


Please accept our sincerest apologies that we have not responded to your
request, and for the significant period of time that has elapsed between
you submitting the request and us becoming aware of this problem. We
understand that the information you requested may no longer be of value to
you, however should you still wish to request this information or submit a
different request, you can do so using our webform which is available via
the link below:




Worcester City Council takes its responsibilities under the Freedom of
information Act and the Environmental Information Regulations very
seriously, and strives to respond to any requests made under this
legislation within the statutory timescales. Please be assured that your
experience in this case is not reflective of the Council’s attitude
towards access to information and transparency, and any future requests
that you submit to us will be responded to appropriately and promptly.


Yours sincerely


Worcester City Council








Worcester City Council - delivering excellent services for Worcester


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