University Hospital
Clifford Bridge Road
Walsgrave
Coventry
CV2 2DX

Direct Line: 024 76968771
www.uhcw.nhs.uk

Dear Requester

We acknowledge receipt of your email to UHCW:

Freedom of Information Request Form

If you have submitted a request under the Freedom of Information Act
(FOIA) your request will be considered and you will receive our response
within the statutory timescale of 20 working days.

The reference number for your email is FOI/2592.

Should you have any further inquiries concerning this matter, please reply
to this email leaving the subject line unchanged.

Yours sincerely,
UHCW

 
University Hospital
Clifford Bridge Road
Walsgrave
Coventry
CV2 2DX

Direct Line: 024 76968771
www.uhcw.nhs.uk

Our Ref: FOI 2592
Date: 18th May 2023

By email only

Dear Requester

We write further to your request for information under the Freedom of
Information Act received 19th April 2023.  We have set out your request,
together with our response below. 

• What is your current bank spend for the last 12 months? - £3,397,953
• What is your current agency spend for the last 12 months? - £16,689,754

• Do you have a Managed Bank Provider or a Bank System Provider? If so who
is the Provider and what is the contract end date? - No
• What is your current fill rate for bank? - We can only provide this
information for rostered nursing

Nursing fill rate

Month Apr-22 May-22 Jun-22 Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23 Mar-23
Fill
Rate -
Bank 45.08% 49.39% 50.71% 46.96% 45.66% 47.35% 48.32% 50.45% 43.76% 49.95% 48.26% 49.98%
Fill
Rate -
Agency 12.31% 13.76% 15.45% 13.70% 14.30% 15.21% 13.41% 14.03% 11.93% 12.42% 12.54% 11.68%

• Do you have a Master Vendor or Neutral Vendor provider? If so who is the
Provider and what is the contract end date? - No
• What is your current fill rate for agency? - Fill rate can only be
provided for those areas which are rostered
• Do you have a Direct Engagement Provider? If so who is the Provider,
what is the fee and what is the contract end date? - We use
Allocate/247Time for AHPs and other Clinical staff, Liaison/TempRE for all
M&D staff, end date for Allocate is May 2025
• If you have Direct Engagement in place what is the current % uptake? -
100% for AHPs, other clinical groups and M&D

As we have provided the information that we do hold your request is now
closed.  We trust that this is satisfactory but if you are dissatisfied
with the way that it has been handled you have the right to ask for an
internal review.  Internal review requests should be submitted within two
months of the date of receipt of the response to your original letter and
should be addressed to: David Walsh, Director of Corporate Affairs,
University Hospitals Coventry & Warwickshire NHS Trust, Clifford Bridge
Road, Coventry CV2 2DX.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision.  The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

Yours sincerely

Andrea Phillips
FOI & Access to Health Records Manager