Following up IAPT referral drop outs

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Dear Barnet, Enfield and Haringey Mental Health NHS Trust,

Given that almost two thirds of all IAPT’s referrals each year never begin a course of treatment or drop out before they finish a course of treatment please inform how many of drop out referrals have been followed up between 2013 and 2022, when are they followed up and with what results.

Yours faithfully,

Paul Atkinson

FOI (BARNET, ENFIELD AND HARINGEY MENTAL HEALTH NHS TRUST), Barnet, Enfield and Haringey Mental Health NHS Trust

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FOI (BARNET, ENFIELD AND HARINGEY MENTAL HEALTH NHS TRUST), Barnet, Enfield and Haringey Mental Health NHS Trust

Dear Paul Atkinson,

I am writing in respect of your recent request for information to Barnet, Enfield and Haringey Mental Health NHS Trust (“The Trust”) under the provisions of the Freedom of Information Act 2000 (“The Act”) which we received on 23 July 2022.

We have considered your request under section 1(1) of the Freedom of Information Act which entitles you to be provided with any information held by a public authority, unless an appropriate exemption applies.

Request:

Given that almost two thirds of all IAPT’s referrals each year never begin a course of treatment or drop out before they finish a course of treatment please inform how many of drop out referrals have been followed up between 2013 and 2022, when are they followed up and with what results.

Response:
The Trust does not recognise the statistics you refer to in your request.

We can confirm that Trust IAPT patients who do not respond to our attempts to book their first appointment are sent an opt-in letter where they are asked to contact the IAPT service to arrange their first appointment. The letter provides a two-week deadline confirming automatic discharge if contact is not made with the service within the stipulated timeframe.

In addition, patients who fail to attend two booked sessions without informing the service are sent a letter informing them that it is our policy to discharge patients in these circumstances. This is also explained to patients at their first appointment and followed up in treatment sessions so that expectations around attendance is made clear.

The Trust IAPT services receive and accept re-referrals.

You may find this report useful: https://digital.nhs.uk/data-and-informat... .

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Our copyright and database right material is licensed for use and re-use under the Open Government Licence (OGL). You can view the licence online, or write to: Information Policy Team, The National Archives, Kew, Richmond, Surrey TW9 4DU

We hope you are satisfied with the way in which your request was handled, if not you may request an internal review by writing to the Chief Executive at the address shown at the top of this letter or by email to: [email address], within 40 days of this letter. When contacting the Trust please quote the above reference that is unique to your request.

If you are dissatisfied with the outcome of the internal review, you can appeal to the Information Commissioner, who will consider whether the Trust has complied with its obligations under the Act, and can require the Trust to remedy any problems. You can find out more about how to do this, and about the Act in general, on the Information Commissioner’s website at: www.ico.org.uk. Appeals to the Information Commissioner should be sent to: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

A Yakubu

Trust FOI Manager
Barnet, Enfield and Haringey Mental Health NHS Trust
St Ann’s Hospital, London N15 3TH
Email: [Barnet, Enfield and Haringey Mental Health NHS Trust request email]

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Dear FOI (BARNET, ENFIELD AND HARINGEY MENTAL HEALTH NHS TRUST),

"Response:
The Trust does not recognise the statistics you refer to in your request."

Do you recognise for example that in 2018/19 you had 17,310 referrals, of whom 11740 entered treatment (68%of total referrals) and 4305 finished a course of treatment (25%of total referrals)? And that in 2019/20 you had 3785 referrals, of whom 2040 entered treatment (53% of total), and 1525 finished a course of treatment (40% of total referrals)?

Yours sincerely,

Paul Atkinson

FOI (BARNET, ENFIELD AND HARINGEY MENTAL HEALTH NHS TRUST), Barnet, Enfield and Haringey Mental Health NHS Trust

Dear Paul Atkinson,

Thank you for your comments below.

If you can confirm the source of the information /or report, I could seek further clarification from the service on the matter.

A Yakubu

Trust FOI Manager
Barnet, Enfield and Haringey Mental Health NHS Trust
Trust Headquarters, St Ann’s Hospital, London N15 3TH
Email: [Barnet, Enfield and Haringey Mental Health NHS Trust request email]

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