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Follow up to Area Manager Question

Faiz Iqbal made this Freedom of Information request to Transport for London

This request has been closed to new correspondence. Contact us if you think it should be reopened.

We're waiting for Faiz Iqbal to read recent responses and update the status.

Dear Transport for London,

Following the completion of this request by Mr. Wilson

https://www.whatdotheyknow.com/request/a...

Could you kindly provide information of:

How many Area Managers have been appointed outside of the above campaign during the past 18 months on a permanent basis?

How many have been appointed outside of the above campaign as Secondments to the AM role?
What length for?

If the answer to any of the the above is yes then please identify dates of appointment and the requisite Lines (Northern, Jubilee et al) to which each were appointed to and BAME data for said appointments.

Yours faithfully,

Mr. Iqbal

FOI, Transport for London

Dear Mr Iqbal

TfL Ref: 0244-2021

Thank you for your request received by Transport for London (TfL) on 3 May 2021. Please accept my apologies for the delay in acknowledging your correspondence.

The Government has announced a series of measures to tackle the Coronavirus. It is essential for London, and in particular for all critical workers, that we continue to provide a safe transport network that enables them to make the journeys they need to.

Please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation and so you may wish to reconsider the timing of this request. Please notify us as soon as possible if you would like to withdraw your request at the current time.

Should you wish to proceed with the request we will aim to issue a response by 27 May 2021 in accordance with the Freedom of Information Act 2000 and our information access policy.

We publish a substantial range of information on our website on subjects including operational performance, contracts, expenditure, journey data, governance and our financial performance. This includes data which is frequently asked for in FOI requests or other public queries. Please check http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

We will publish anonymised versions of requests and responses on the www.tfl.gov.uk website. We will not publish your name and we will send a copy of the response to you before it is published on our website.

In the meantime, if you would like to discuss this matter further, please do not hesitate to contact me.

Yours sincerely

Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
 

show quoted sections

Dear FOI,

Thank you Jasmine Howard,

I have considered the points you have raised and I would like to continue to seek an answer to the initial question please. Your co-operation is appreciated.

Yours sincerely,

Faiz Iqbal

FOI, Transport for London

2 Attachments

Dear Mr Iqbal,

 

TfL Ref: 0244-2122

 

Thank you for your request received by us on 2 May 2021 asking for
information about a recruitment campaign for Area Managers.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy.  I can
confirm that we hold the information you require. You asked for the
following:

 

Following the completion of this request by Mr. Wilson

 

[1]https://www.whatdotheyknow.com/request/a...

 

Could you kindly provide information of:

 

How many Area Managers have been appointed outside of the above campaign
during the past 18 months on a permanent basis?

 

How many have been appointed outside of the above campaign as Secondments
to the AM role?

What length for?

 

If the answer to any of the above is yes then please identify dates of
appointment and the requisite Lines (Northern, Jubilee et al) to  which
each were appointed to and BAME data for said appointments.

 

We can advise that the 032238 Area Manager campaign referenced above is
the only campaign to have taken place in the last 18 months. All permanent
and secondee roles were given through that campaign.

 

Outside of the aforementioned 032238 campaign, details of the number of
Area Manager positions offered in the last 18 months can be found in the
attached PDF; classified by London Underground line, business area and
ethnicity, as requested.

 

If you are considering submitting a further FOI request please think
carefully about whether the request is essential at this current time, as
answering FOI requests will require the use of limited resources and the
attention of staff who could be supporting other essential activity. Where
requests are made, please note that our response time may be impacted by
the current situation.

 

If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

 

Jasmine Howard

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

 

show quoted sections

Dear FOI and Jasmine Howard,

Thank you for your insightful response.

May I ask a further question as per your kind offer:

You dutifully state:

"Outside of the aforementioned 032238 campaign, details of the number of
Area Manager positions offered in the last 18 months can be found in the
attached PDF; classified by London Underground line, business area and
ethnicity, as requested."

Thank you. That is most welcome.
Perhaps I was misunderstood or it may not have been clear. My apologies.
Could you please give me answers to the below asked in my original request:

How many were permanent AM appointments? (If any)
How many were secondee AM appointments? (if any)

When were the permanent appointments made? (If any - by calendar start Month and Year)
What was the length of these secondments? (If any - by Period of calendar months and year)

"We can advise that the 032238 Area Manager campaign referenced above is
the only campaign to have taken place in the last 18 months. All permanent
and secondee roles were given through that campaign."

Can this be broken down in terms of numbers of permanent and secondee appointments and periods of appointments please?

How many were permanent AM appointments? (If any)
How many were secondee AM appointments? (if any)

When were the permanent appointments made? (If any - by Calendar Start Month and Year)
What were the length of these secondments? (If any - by Calendar Period months and year)

Yours Faithfully,

Faiz Iqbal

FOI, Transport for London

Dear Mr Iqbal

TfL Ref: 0480-2122

Thank you for your request received by Transport for London (TfL) on 7 June 2021. Please accept my apologies for the delay in acknowledging your correspondence.

The Government has announced a series of measures to tackle the Coronavirus. It is essential for London, and in particular for all critical workers, that we continue to provide a safe transport network that enables them to make the journeys they need to.

Please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation and so you may wish to reconsider the timing of this request. Please notify us as soon as possible if you would like to withdraw your request at the current time.

Should you wish to proceed with the request we will aim to issue a response by 2 July 2021 in accordance with the Freedom of Information Act 2000 and our information access policy.

We publish a substantial range of information on our website on subjects including operational performance, contracts, expenditure, journey data, governance and our financial performance. This includes data which is frequently asked for in FOI requests or other public queries. Please check http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

We will publish anonymised versions of requests and responses on the www.tfl.gov.uk website. We will not publish your name and we will send a copy of the response to you before it is published on our website.

In the meantime, if you would like to discuss this matter further, please do not hesitate to contact me.

Yours sincerely

Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
 

show quoted sections

Dear FOI and Jasmine Howard,

Thank you.
Yes, please proceed, as the information should not be difficult to source given the other related information released thus far.
It is important across many different facets.

Yours sincerely,

Faiz Iqbal

Dear FOI,

To further clarify:

"How many were permanent AM appointments? (If any)
How many were secondee AM appointments? (if any)

When were the permanent appointments made? (If any - by calendar start Month and Year)
What was the length of these secondments? (If any - by Period of calendar months and year)"

These first set of questions, relate to any AM appointments Outside of the AM 032238 campaign including the 9-10 AM Appointments listed here:
https://www.whatdotheyknow.com/request/f...

//
THEN
//

"We can advise that the 032238 Area Manager campaign referenced above is
the only campaign to have taken place in the last 18 months. All permanent
and secondee roles were given through that campaign."

Can this be broken down in terms of numbers of permanent and secondee appointments and periods of appointments please?

How many were permanent AM appointments? (If any)
How many were secondee AM appointments? (if any)

When were the permanent appointments made? (If any - by Calendar Start Month and Year)
What were the length of these secondments? (If any - by Calendar Period months and year)"

These second set of questions relate solely to the 032238 campaign and the apparent 18 AM appointments.

I hope this helps clarify matters.
:

Yours sincerely,

Faiz Iqbal

FOI, Transport for London

Dear Mr Iqbal

TfL Ref: 0480-2122

Thank you for your further email received by Transport for London (TfL) on 28 June 2021 providing clarification for your request. please accept my apologies for the delay in getting back to you.

We will aim to issue a response by 26 July 2021 in accordance with the Freedom of Information Act 2000 and our information access policy.

We publish a substantial range of information on our website on subjects including operational performance, contracts, expenditure, journey data, governance and our financial performance. This includes data which is frequently asked for in FOI requests or other public queries. Please check http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

We will publish anonymised versions of requests and responses on the www.tfl.gov.uk website. We will not publish your name and we will send a copy of the response to you before it is published on our website.

In the meantime, if you would like to discuss this matter further, please do not hesitate to contact me.

Yours sincerely

Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
 

show quoted sections

FOI, Transport for London

1 Attachment

Dear Mr Iqbal

 

TfL Ref: 0480-2122

 

Thank you for your request received by us on 8 and 28 June 2021 asking for
information about the 032238 Area Manager (AM) Recruitment Campaign
following your previous response for information (reference: 0244-2122).

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy.  I can
confirm that we hold the information you require. You asked:

 

How many were permanent AM appointments? (If any) –

 

As mentioned in our previous response, we can advise that there were ten
Area Manager appointments that were made.

 

How many were secondee AM appointments? (if any) –

 

None.

 

When were the permanent appointments made? (If any - by calendar start
Month and Year) –

 

They were made during the following periods:

 

May, September and November 2019

 

October 2020

 

April 2021

 

What was the length of these secondments? (If any - by Period of calendar
months and year)

 

Not applicable; there were no secondments.

 

These first set of questions, relate to any AM appointments Outside of the
AM 032238 campaign including the 9-10 AM Appointments listed here:

 

[1]https://www.whatdotheyknow.com/request/f...

 

//

 

THEN

 

//

"We can advise that the 032238 Area Manager campaign referenced above is

 

the only campaign to have taken place in the last 18 months. All permanent

 

and secondee roles were given through that campaign."

 

Can this be broken down in terms of numbers of permanent and secondee
appointments and periods of appointments please?

 

How many were permanent AM appointments? (If any)

 

There were 18 permanent appointments made for Area Managers.

 

How many were secondee AM appointments? (if any) –

 

There were no secondment appointments,

 

When were the permanent appointments made? (If any - by Calendar Start
Month and Year) –

 

The appointments were made in February and March 2020.

 

What were the length of these secondments? (If any - by Calendar Period
months and year)

 

There were no secondment appointments.

 

These second set of questions relate solely to the 032238 campaign and the
apparent 18 AM appointments.

 

If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

 

Jasmine Howard

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

show quoted sections

Dear FOI and Jasmine Howard,

The information has been received. Thank you for your patience. You have answered and confirmed that according to TFL and LU:

10 AM positions were appointed on a permanent basis outside of the 032238 Area Manager campaign during the past 18 months.

18 AM positions were appointed on a permanent basis through the 032238 Area Manager campaign.

There were 0 secondment/ secondee positions for AM positions appointed in the past 18 months.

//

Further to your offer:

"If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me."

Please could you clarify:

1 - Through which processes/methods of recruitment, were the 10 AM appointments appointed outside of the main campaign?

2a - In the 032238 Area Manager campaign: to which underground lines were the 18 AM appointments placed? (Underground Line and number of AM appointments for all lines, please -
e.g. Northern = x,
Jubilee = x etc for all lines)

2b - What are the BAME (if any) profiles in terms of numbers of these 18 AM appointments?

Thank you.

Yours sincerely,

Faiz Iqbal

Dear FOI and Jasmine Howard,

Yes, I would like to proceed if your reply will ask if I wish to proceed.

Yours sincerely,

Faiz Iqbal

FOI, Transport for London

Dear Mr Iqbal

TfL Ref: 0855-2122

Thank you for your request received by Transport for London (TfL) on 26 July 2021. Please accept my apologies for the delay in acknowledging your correspondence.

We will aim to issue a response by 23 August 2021 in accordance with the Freedom of Information Act 2000 and our information access policy.

We publish a substantial range of information on our website on subjects including operational performance, contracts, expenditure, journey data, governance and our financial performance. This includes data which is frequently asked for in FOI requests or other public queries. Please check http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

We will publish anonymised versions of requests and responses on the www.tfl.gov.uk website. We will not publish your name and we will send a copy of the response to you before it is published on our website.

In the meantime, if you would like to discuss this matter further, please do not hesitate to contact me.

Yours sincerely

Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
 

show quoted sections

FOI, Transport for London

1 Attachment

Dear Mr Iqbal

 

TfL Ref: 0855-2122

 

Thank you for your request received by us on 25 July 2021 asking for
information about Area Manager recruitment, following your previous
request for information (reference: 0480-2122).

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy.  I can
confirm that we hold the information you require. You asked:

                                                                                                                            

1 - Through which processes/methods of recruitment, were the 10 AM
appointments appointed outside of the main campaign?

 

The following recruitment methods were used:

 

Online application form, Situational Judgement Test, Numerical Reasoning,
Classroom Based Assessment and Scenario Based Interview.

 

Competency based and technical questions.

 

Graduate roll offs.

 

By direct appointment.

 

2a - In the 032238 Area Manager campaign:  to which underground lines were
the  18 AM appointments placed?  (Underground Line and number of AM
appointments for all lines, please -

 

            e.g.        Northern =  x,

 

                           Jubilee     =  x      etc for all lines)

 

 

 

2b - What are the BAME (if any) profiles in terms of numbers of these 18
AM appointments?

 

This appointments are a 5:4 ratio of White-BAME.

 

If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

 

 

Jasmine Howard

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

show quoted sections

Dear FOI,

Thank you for providing some of the information requested. I am contacting you via your kind offer:

"If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me."

Please could you give the information you state that TFL holds that was asked in question 2a:

"2a - In the 032238 Area Manager campaign: to which underground lines were
the 18 AM appointments placed? (Underground Line and number of AM
appointments for all lines, please -

e.g. Northern = x,
Jubilee = x
etc for all lines)"

You have provided the above requested format in a previous reply relating to 10 Area Managers that were appointed here:
https://www.whatdotheyknow.com/request/7...

The request I asked in 2a is asking for you to kindly relay the information you hold in the guise of the above format, for the total numbers of the 18 Area Managers appointed in the 032238 Area Manager campaign via the corresponding total per Line/Business Area to which they were appointed to and the corresponding BAME profiles if available (listed as 5:4 : White:BAME, by you) for each Line.

Please could you provide this information?

Yours sincerely,

Faiz Iqbal

Dear FOI,

Thank you for providing some of the information requested. I am contacting you via your kind offer:

"If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me."

In answering the most recent question "1", you have kindly stated:

"The following recruitment methods were used:
Online application form, Situational Judgement Test, Numerical Reasoning,
Classroom Based Assessment and Scenario Based Interview.

Competency based and technical questions.

Graduate roll offs.

By direct appointment."

//

Following this revelation, could you kindly clarify:

5a) For the 10 Area Manager Positions that you have stated as having been processed via the methods you have listed, could you please break down these exact methods in the format you did previously here:

https://www.whatdotheyknow.com/request/a...

5b) Precisely which of these 4 methods was used for which of the 10 Area Manager positions? If more than 1 method related to an Area Manager appointment, please state this, again via the format highlighted and linked above please.

5c) Which methods were used for which Area Manager Appointment for which particular period/timeframe of appointment? (You have stated that 10 Area Managers were appointed in May, September and November 2019, October 2020 and April 2021)

5d) What are the exact definitions and explanations of the 4 methods you have outlined? What do they mean in terms of processes that were then defined and applied for each subsequent Area Manager Appointment arising from a particular method?

For Example:

You state: "Graduate Roll off"

What does this mean exactly?
What process was used and who/what does this involve?
How was this applied for the Area Manager appointment that corresponds to this selection method and when?

You state: "Direct appointment"

What does this mean exactly?
What process was used and who/what does this involve?
How was this applied for the Area Manager appointment that corresponds to this selection method and when?

You state: "Online application form, Situational Judgement Test, Numerical Reasoning,
Classroom Based Assessment and Scenario Based Interview."

What does this mean exactly?
What process and who/what does this involve?
How was this applied for the Area Manager appointment that corresponds to this selection method and when?

You state: "Competency based and technical questions."

What does this mean exactly?
What process and who/what does this involve?
How was this applied for the Area Manager appointment that corresponds to this selection method and when?

5e) When (Calendar Month and Year and Duration) were the Method's you have listed for each of the 10 Area Manager Appointments, applied?

or if you have any further misapprehensions of what is being asked to be clarified, then the below may suffice:

Simplified:

6) Please provide a full break down of advertisement, numbers/BAME profiles of applicants for each stage, process, scores (if applicable) for each stage/selection, selection criteria and benchmarks et al, appointments made (for each method) and periods when each stage took place for each set of appointments, as done in the manner of Melissa Nichols:
https://www.whatdotheyknow.com/request/a...
https://www.whatdotheyknow.com/request/a...

would be most welcome.

Yours sincerely,

Faiz Iqbal

Dear FOI,

Dear FOI and Jasmine Howard,

Yes, I would like to proceed if your reply will ask if I wish to proceed for any of the above requests.
Thank you.

Yours sincerely,

Faiz Iqbal

FOI, Transport for London

Dear Mr Iqbal,

TfL Ref: 1108-2122

Thank you for your request received by Transport for London (TfL) on 25 August 2021. Please accept my apologies for not getting back to you sooner

We will aim to issue a response by 22 September 2021 in accordance with the Freedom of Information Act 2000 and our information access policy.

We publish a substantial range of information on our website on subjects including operational performance, contracts, expenditure, journey data, governance and our financial performance. This includes data which is frequently asked for in FOI requests or other public queries. Please check http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

We will publish anonymised versions of requests and responses on the www.tfl.gov.uk website. We will not publish your name and we will send a copy of the response to you before it is published on our website.

In the meantime, if you would like to discuss this matter further, please do not hesitate to contact me.

Yours sincerely

Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
 

show quoted sections

FOI, Transport for London

Dear Mr Iqbal

 

TfL Ref: 1109-2122

 

Thank you for your request received by Transport for London (TfL) on 25
August 2021. Please accept my apologies for not getting back to you
sooner.

 

We will aim to issue a response by 22 September 2021 in accordance with
the Freedom of Information Act 2000 and our information access policy.

 

We publish a substantial range of information on our website on subjects
including operational performance, contracts, expenditure, journey data,
governance and our financial performance. This includes data which is
frequently asked for in FOI requests or other public queries. Please check
http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
www.tfl.gov.uk website. We will not publish your name and we will send a
copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

 

Jasmine Howard

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

 

 

show quoted sections

FOI, Transport for London

2 Attachments

Dear Mr Iqbal

 

TfL Refs: 1108/1109/1110-2122

 

Thank you for your requests received by us on 25 August 2021 asking for
information about Area Manager recruitment, following your previous
requests for information (references: 0855-2122).

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy.  I can
confirm that we hold some of the information you require. You asked for
the following in three emails; two of which were duplicated:

 

Reference: 1108-2122

 

the information you state that TFL  holds that was asked in question 2a:

 

"2a - In the 032238 Area Manager campaign:  to which underground lines
were the 18 AM appointments placed?  (Underground Line and number of AM
appointments for all lines, please -

 

e.g.        Northern =  x,

 

                           Jubilee     =  x     

 

                           etc for all lines)"

 

You have provided the above requested format in a previous reply relating
to 10  Area Managers that were appointed here:

 

[1]https://www.whatdotheyknow.com/request/7...
 

 

The request I asked in 2a is  asking for you to kindly relay the
information you hold in the guise of the above format, for the total
numbers of the 18  Area Managers appointed in the 032238 Area Manager
campaign via the corresponding total per Line/Business Area to which they
were appointed to and the corresponding BAME profiles if available (listed
as 5:4  :  White:BAME, by you) for each Line.

 

Please see the following table for the requested information:

 

Permanent Offer Metropolitan Line
6 month secondment Victoria and Bakerloo Line
6 month secondment Northern Line
6 month secondment Central Line
12 month secondment Victoria and Bakerloo Line
Permanent Offer Hammersmith & City and District Line
6 month secondment Piccadilly Line
Permanent Offer Piccadilly Line
Permanent Offer Circle Hammersmith & City and District Line
Permanent Offer Central Line
Permanent Offer Piccadilly Line
12 month secondment Northern Line
6 month secondment Circle and District
12 month secondment Northern Line
Permanent Offer Piccadilly Line
6 month secondment Central Line
Permanent Offer Central Line
Permanent Offer Victoria and Bakerloo Line

 

 

1109/1110-2122

 

In answering the most recent question "1", you have kindly stated:

 

"The following recruitment methods were used:

 

Online application form, Situational Judgement Test, Numerical Reasoning,

 

Classroom Based Assessment and Scenario Based Interview.

 

Competency based and technical questions.

 

Graduate roll offs.

 

By direct appointment."

 

//

 

Following this revelation, could you kindly clarify:

 

5a) For the 10 Area Manager Positions that you have stated as having been
processed via the methods you have listed, could you please break down
these exact methods in the format  you did previously here:

 

[2]https://www.whatdotheyknow.com/request/a...

 

5b) Precisely which of these 4 methods was used for which of the 10 Area
Manager positions? If more than 1 method related to an Area Manager
appointment, please state this, again via the format highlighted and
linked above please.

 

5c) Which methods were used for which Area Manager Appointment for which
particular period/timeframe of appointment? (You have stated that 10 Area
Managers were appointed in May, September and November 2019, October 2020
and April 2021)

 

We would like to advise that our data is provided in the format that it is
recorded in, hence the recruitment methods used for the ten Area Manager
positions are listed accordingly below and as quoted above in response to
FOI Request 0855-2122:

 

Online application form, Situational Judgement Test, Numerical Reasoning,
Classroom Based Assessment and Scenario Based Interview.

 

Competency based and technical questions.

 

Graduate roll offs.

 

By direct appointment.

 

5d) What are the exact definitions and explanations of the 4 methods you
have outlined? What do they mean in terms of processes that were then
defined and applied for each subsequent Area Manager Appointment arising
from a particular method?

 

For Example:

 

You state: "Graduate Roll off"

 

What does this mean exactly?

 

What  process was used  and who/what does this involve?

 

How was this applied for the Area Manager appointment that corresponds to
this selection method and when?

 

A ‘graduate roll off’ means that the role was closed listed to graduates
and advertised solely on the Careers Launch website. The role was
advertised from 16 September to 20 ^ September 2020.

 

We can confirm that two graduates applied. Both candidates were
interviewed on 8 October 2020 and were subsequently offered the positions
by the Hiring Manager.

 

The application process in the advertisement for the Area Manager role
states:

 

We strongly recommend that you apply using your CV to speed up the
application process. Please think carefully about the skills, knowledge
and experience outlined in the job description and ensure your CV reflects
the requirements of the role you are applying for. You may also use the
‘additional documents’ section in your online application to attach a more
detailed profile that is specifically relevant to the role you are
applying for. Short listing may be carried out on the basis of your
answers to job-specific questions and other information that you submit

 

You state: "Direct appointment" 

 

What does this mean exactly?

 

What process was used and who/what does this involve?

 

How was this applied for the Area Manager appointment that corresponds to
this selection method and when?

 

A direct appointment is when the Directorate puts forward rationale as to
why a particular individual is offered a vacancy directly without putting
the opportunity out to advert.

 

The request for this is put forward to our Headcount Controls department
as a Direct Appointment, which then needs further approvals and
signatures, via the Direct Approvals Form.  

 

Please note that Direct Appointments are not TfL’s standard selection
method. We state as part of the process that it is imperative that this
approach is taken only in exceptional circumstances with the advice of the
relevant HR Business Partner.

 

Consideration must be given to any possible impact on Equality & Inclusion
within the department and/or organisation and should be discussed in
advance with the HR Business Partner.  The relevant recruitment
authorisation needs to be obtained before pursuing this method, in
addition to referring to TfL Resourcing Policy for further information.
Once the Direct Approvals Form is completed and signed off, the Hiring
Manager must raise a vacancy request through the recruitment eform and
attach the Direct Approvals Form, plus any supplements prior to making an
offer.

 

Direct Appointments will only be made if approval has been sought by all
individuals outlined in this Form inclusive of the Reporting Line Manager,
HR Business Partner, Managing Director and HR Director - and are also
subject to Suitable Alternative Employment (SAE) searches. Furthermore, no
offer discussions should take place until after the SAE search is
completed by Recruitment.

 

As previously mentioned, Direct Appointments are not TfL’s normal method
of Resourcing. A Direct Appointment can be made where there is a clear
justification. Some examples may include:

 

 1. A scarce skill role which TfL has had difficulty recruiting to
previously or it can be demonstrated that there are very few
individuals with that skill set available.

 

2)   Critical roles that needed to be recruited where it can clearly be
demonstrated that not appointing a particular individual would cause a
scalable detriment to TfL and its business objectives

 

3)   Non-Permanent Labour conversation where it can be clearly
demonstrated that losing the domain knowledge and skills of the individual
would cause a scalable detriment to TfL and its business objectives.

 

The important consideration to take into account is whether other
individuals believe they would be able to do the job. If there are a
number of candidates, a recruitment campaign should be run unless it can
be justified otherwise.

 

Before any decisions can be made however, the appropriate HR Business
Partner will need to endorse the approach before being submitted to the
relevant Director for approval, followed by the HR Director.

 

To make it clear what supporting information is needed when considering a
Direct Appointment, a business justification template is produced for this
purpose. This form asks all of the relevant questions in relation to the
Direct Appointment but mainly the rationale for choosing this method of
Resourcing.

 

Before a Direct Appointment can be made, we state that it is imperative
that this approach is discussed with the HR Business Partner.

 

Again, Direct Appointments should be made on an exception only basis where
a clear justification can be given. However, if the HR Business Partner
deems this approach suitable, a Hiring Manager will need to obtain
sign-off from the Director of the relevant area and also the HR Director.

 

Guidelines also state that it is imperative that the individual is not
approached before this authorisation is obtained.

 

Additionally, recruitment authorisation is required prior to submitting a
request to make a Direct Appointment. As per the usual process to recruit
to a vacancy, authorisation must be sought using current processes. If
planning to make an external Direct Appointment, authorisation must be
obtained to recruit externally as per the business areas process.

 

TfL acknowledges that where possible, employees should have an opportunity
to apply for roles. Therefore, clear guidance has been released to make
sure it is clear as we have stated before that Direct Appointments are on
an exception only basis. Furthermore, HR Business Partners have been
briefed to ensure they are aware and consider all other options before
endorsing the Direct Appointment approach. As a form will have to be
completed and signed off by the Director and HR Director, this should
enable push back on applications that are not deemed suitable to follow
this process. It should also be noted that TfL are working on the creation
of a Direct Appointment eform to enable accurate tracking of numbers by
business area to identify trends and patterns which can be addressed.

 

You state: "Online application form, Situational Judgement Test, Numerical
Reasoning,

 

Classroom Based Assessment and Scenario Based Interview."

 

What does this mean exactly?

 

What  process and who/what does this involve?

 

How was this applied for the Area Manager appointment that corresponds to
this selection method and when?

 

You state: "Competency based and technical questions."

 

What does this mean exactly?

 

What  process and who/what does this involve?

 

How was this applied for the Area Manager appointment that corresponds to
this selection method and when?

 

In reference to the online application form, as part of the application
process, the candidate is asked several screening questions. Candidates
are asked to take care when answering these questions, as submitting an
incorrect answer will result in their application being declined.

 

The second stage involves an Online Situation Judgement Test (SJT), Verbal
and Numerical Reasoning. Upon submission of the application form, if
successful, the candidate will be sent a link to complete an online
Situational Judgement Test (SJT). We strongly advise candidates to read
the guidance provided before completing the test. This explains what an
SJT is and gives a few tips on how to complete it. As this is not a timed
test, candidates are advised that it can be completed at their own pace.
 Candidates are informed that the test must be completed alone and that
TfL will be investigating any allegations that suggest otherwise, which
could result in disqualification.  Candidates would have had five days
from submitting their application to complete the SJT.  No extensions are
granted.  If a candidate has not received their SJT within 24 hours of
submitting their application, they are advised to contact Capita whose
contact details are provided at the end of the job advertisement.

 

Once the application window is closed, and the SJT has been completed, a
separate Verbal and Numerical Reasoning Test will be sent and the
candidate will have five days to complete this from the time it was sent.
These are timed tests, hence if the candidate requires reasonable
adjustments, they are asked to contact the recruitment team before
starting the test.

 

If a candidate is successful in the SJT, they will be invited to a
classroom-based assessment at Ashfield House.  As part of the application
process candidates were advised that they will be able to sit this test
from and including Tuesday 14 January up to and including Friday 17
January 2020.  Candidates were asked whether they were available to attend
these dates, as no other alternative dates would have been available.  The
Classroom Based Assessment consisted of a variety of questions, which as
was advised to the candidates, will demonstrate their knowledge and
ability on situational and operational issues.  The format is open text,
and the assessment timed.

 

If successful in being shortlisted, the candidate is invited to attend two
interviews at one of TfL’s offices.  The candidate will be sent
pre-reading materials ahead of their interview which will help them
prepare for their interviews. If successful, one scenario-based interview
is given followed by an interactive exercise, and then a second scenario
based interview followed by a second interactive exercise; both on the
same day.  Candidates were advised that the interviews would take place
from (and including) Thursday 30 January and Wednesday 12 February 2020. 
Candidates were asked to ensure that they are available to attend these
dates, as no other alternative dates would have been available and that
TfL will not consider their application for this campaign further, if they
cannot attend.

 

5e) When (Calendar Month and Year and Duration) were the Method's you have
listed for each of the 10 Area Manager Appointments, applied?

 

or if you have any further misapprehensions of what is being asked to be
clarified, then the below may suffice:

 

Simplified:

 

6) Please provide a full break down of advertisement, numbers/BAME
profiles of applicants for each stage, process, scores (if applicable) for
each stage/selection, selection criteria and benchmarks et al,
appointments made (for each method) and periods when each stage took place
for each set of appointments, as done in the manner of Melissa Nichols:

 

[3]https://www.whatdotheyknow.com/request/a...

 

[4]https://www.whatdotheyknow.com/request/a...

 

would be most welcome.

 

Once again, we would like to advise that our data is provided in the
format that it is recorded in. Hence in these circumstances, we can
confirm that the role was advertised internally only from 14 February 2019
to 4 March 2019.

 

We received 29 applications; however, no data is held on the ethnicity
profile of each candidate.

 

Four candidates were shortlisted for interview; one candidate declined an
interview.

 

The interviews took place on 12 to 14 April 2019 consisting of three
competencies as well as technical questions. The Benchmark rating was
‘Three’.

 

Please find attached a copy of the interview scores, as recorded during
the process. This is inclusive of scores taken for the Competency
Framework, Behaviours and Additional exercise.

 

If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

 

Jasmine Howard

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

 

show quoted sections

Dear FOI and Jasmine Howard,

Thank you for your detailed reply and apologies for the later response, however could you clarify some of the requested information please:

7) You have stated earlier within these replies:

"We can advise that the 032238 Area Manager campaign referenced above is
the only campaign to have taken place in the last 18 months....

There were 18 permanent appointments made for Area Managers."

You have then also then stated for that same campaign :

"Permanent Offer Metropolitan Line
6 month secondment Victoria and Bakerloo Line
6 month secondment Northern Line
6 month secondment Central Line
12 month secondment Victoria and Bakerloo Line
Permanent Offer Hammersmith & City and District Line
6 month secondment Piccadilly Line
Permanent Offer Piccadilly Line
Permanent Offer Circle Hammersmith & City and District Line
Permanent Offer Central Line
Permanent Offer Piccadilly Line
12 month secondment Northern Line
6 month secondment Circle and District
12 month secondment Northern Line
Permanent Offer Piccadilly Line
6 month secondment Central Line
Permanent Offer Central Line
Permanent Offer Victoria and Bakerloo Line"

7a) Could you explain this difference please including, how, why this difference exists following clear clarification requests and supposedly clear answers under the FOI structures?

7b) Could you provide the original requested table for AM appointments for the 032238 campaign complete with BAME profiles/requisite lines/areas, in the format that you have also provided for the 10 AM appointments that you kindly listed for other AM permanent appointments ?

7c) If not able to do so, exactly why not?

Yours sincerely,

Faiz Iqbal

Dear FOI,

Thank you for detailing certain aspects of the processes involved for creating 10 AM Permanent appointments listed here outside of the main 032238 campaign.

However for the benefit of the FOI office and wider public service remit could you please clarify from the original requests:

I asked for example:

"5b) Precisely which of these 4 methods was used for which of the 10 Area
Manager positions? If more than 1 method related to an Area Manager
appointment, please state this, again via the format highlighted and
linked above please.

5c) Which methods were used for which Area Manager Appointment for which
particular period/timeframe of appointment? (You have stated that 10 Area
Managers were appointed in May, September and November 2019, October 2020
and April 2021)"

et al

Question 5 and 6 was answered in part but the crucial aspect of which method (methods) were applied for the 10 AM appointments you listed and when, was thus not clarified or directly answered by your team.

You have kindly provided answers and details of certain aspects of certain methods used for appointing said 10 AM permanent positions however many reasonable aspects have not been addressed clearly nor has the requested format - produced earlier by your team - been used for these requests.

To this end you have stated:

"We would like to advise that our data is provided in the format that it is
recorded in, hence the recruitment methods used for the ten Area Manager
positions are listed accordingly below and as quoted above in response to
FOI Request 0855-2122:"

Yet, this accordance is not clear.

8a) Are you therefore stating that TFL and LU is unable or unwilling to answer 5b, 5c, 5e or question 6, for the 10 AM appointments cited :

To clarify:

8b) Which method/methods (you have cited 4) was/were used for precisely which of the 10 permanent AM appointments listed here and when:

https://www.whatdotheyknow.com/request/a...

8c) To further enhance the ease and simplicity of your response you could simply take the original 10 AM appointment table and add columns indicating when said AM was appointed and which methods were used for that particular AM appointment following your definitions of 4 methods.

8d) If this simple request cannot be met or clarified, why not?

Thank you for your co-operation.

Yours sincerely,

Faiz Iqbal

Dear FOI,

Thank you for a relatively detailed response and it is genuinely appreciated as throughout you have been most co-operative. I do understand that as the FOI officer it can be difficult navigating the large parts of LU and TFL.

However, your answers do leave many issues unclarified. Please kindly provide:

9. You state:

"A ‘graduate roll off’ means that the role was closed listed to graduates
and advertised solely on the Careers Launch website. The role was
advertised from 16 September to 20 ^ September 2020.
We can confirm that two graduates applied. Both candidates were
interviewed on 8 October 2020 and were subsequently offered the positions
by the Hiring Manager."

9a) To which of the 10 AM positions you have listed earlier, were these two candidates appointed to and when?

9b) What role/position/and business area were the hiring managers from?

9c) What is the Careers Launch website?

9d) Do you have the process details behind the "closed-listed" aspect, if available?

//

10.

You state:

"Once again, we would like to advise that our data is provided in the
format that it is recorded in. "

I appreciate this but the question did ask how many appointments of the 10 AMs related to a particular recruitment method:

10a) Which of the 10 AM appointments listed previously in a table, do the below appointment methods relate to?

"Hence in these circumstances, we can
confirm that the role was advertised internally only from 14 February 2019
to 4 March 2019."

10b) How and where was this advertised?

10c) Do you have the original listing as displayed at that time and where it was listed and the requirements and requisite stipulations for applying through said methods?

"We received 29 applications; however, no data is held on the ethnicity
profile of each candidate.
Four candidates were shortlisted for interview; one candidate declined an
interview.
The interviews took place on 12 to 14 April 2019 consisting of three
competencies as well as technical questions. The Benchmark rating was
‘Three’.
Please find attached a copy of the interview scores, as recorded during
the process. This is inclusive of scores taken for the Competency
Framework, Behaviours and Additional exercise."

10d) Which campaign number was this? Does this campaign have details as in campaign 032238?
If not, why not?

10e) How was this campaign created? Through which process? Who lead the campaign? Who was required to sign off on approving this campaign and it's subsequent processes detailed herein?

Thank you for your diligence,

Yours sincerely,

Faiz Iqbal

FOI, Transport for London

TfL Ref: IRV-039-2122

Thank you for your email which was received by Transport for London (TfL) on 29 September 2021.

You have stated that you are dissatisfied with the handling of your request for information under the Freedom of Information Act.

A review will be conducted by an internal review panel in accordance with TfL’s Internal Review Procedure, which is available via the following URL:

http://content.tfl.gov.uk/internal-revie...

Every effort will be made to provide you with a response by 27 October 2021. However, if the review will not be completed by this date, we will contact you and notify you of the revised response date as soon as possible.

In the meantime, if you would like to discuss this matter further, please feel free to contact me.

Yours sincerely

Emma Flint
Principal Information Access Adviser
FOI Case Management Team
Transport for London

show quoted sections

Dear FOI,

Hello Emma, Thank You.

I was not necessarily directly asking for an internal review, as the previous FOI contact (Jasmine) has been helpful in the remit of clarifying issues.

I am happy for you to catergorise this as you have under an internal review, if it leads to the quickest and fullest answers sought through this chain of subsequent clarifications.

If the previous mode of clarifications fits better in releasing the information sought, then please use that. Whichever method is more efficient and thorough.

Yours sincerely,

Faiz Iqbal

Dear FOI,

Hello Emma, Please also include this requested clarification aswell:

11. TFL and LU state that, for the 10 AM Permanent appointments made outside of the 032238 AM campaign, that 4 methods were used for selection.

Method A: Online application form, Situational Judgement Test, Numerical Reasoning,
Classroom Based Assessment and Scenario Based Interview.

Method B: Competency based and technical questions.

Method C: Graduate roll offs.

Method D: By direct appointment.

I asked for clarification. From the subsequent answer:

1 method (x) is described here by you as:

"In reference to the online application form, as part of the application
process, the candidate is asked several screening questions. Candidates
are asked to take care when answering these questions, as submitting an
incorrect answer will result in their application being declined.

The second stage involves an Online Situation Judgement Test (SJT), Verbal
and Numerical Reasoning. Upon submission of the application form, if
successful, the candidate will be sent a link to complete an online
Situational Judgement Test (SJT). We strongly advise candidates to read
the guidance provided before completing the test. This explains what an
SJT is and gives a few tips on how to complete it. As this is not a timed
test, candidates are advised that it can be completed at their own pace.
Candidates are informed that the test must be completed alone and that
TfL will be investigating any allegations that suggest otherwise, which
could result in disqualification. Candidates would have had five days
from submitting their application to complete the SJT. No extensions are
granted. If a candidate has not received their SJT within 24 hours of
submitting their application, they are advised to contact Capita whose
contact details are provided at the end of the job advertisement.

Once the application window is closed, and the SJT has been completed, a
separate Verbal and Numerical Reasoning Test will be sent and the
candidate will have five days to complete this from the time it was sent.
These are timed tests, hence if the candidate requires reasonable
adjustments, they are asked to contact the recruitment team before
starting the test.

If a candidate is successful in the SJT, they will be invited to a
classroom-based assessment at Ashfield House. As part of the application
process candidates were advised that they will be able to sit this test
from and including Tuesday 14 January up to and including Friday 17
January 2020. Candidates were asked whether they were available to attend
these dates, as no other alternative dates would have been available. The
Classroom Based Assessment consisted of a variety of questions, which as
was advised to the candidates, will demonstrate their knowledge and
ability on situational and operational issues. The format is open text,
and the assessment timed.

If successful in being shortlisted, the candidate is invited to attend two
interviews at one of TfL’s offices. The candidate will be sent
pre-reading materials ahead of their interview which will help them
prepare for their interviews. If successful, one scenario-based interview
is given followed by an interactive exercise, and then a second scenario
based interview followed by a second interactive exercise; both on the
same day. Candidates were advised that the interviews would take place
from (and including) Thursday 30 January and Wednesday 12 February 2020.
Candidates were asked to ensure that they are available to attend these
dates, as no other alternative dates would have been available and that
TfL will not consider their application for this campaign further, if they
cannot attend."

Yet this does not state for which of the 10 AM Permanent appointments (Appointed in May, September, November 2019; October 2020 and April 2021) this applies to.

The reply also then states that another method (y) exists:

"Once again, we would like to advise that our data is provided in the
format that it is recorded in. Hence in these circumstances, we can
confirm that the role was advertised internally only from 14 February 2019
to 4 March 2019.

We received 29 applications; however, no data is held on the ethnicity
profile of each candidate.
Four candidates were shortlisted for interview; one candidate declined an
interview.
The interviews took place on 12 to 14 April 2019 consisting of three
competencies as well as technical questions. The Benchmark rating was
‘Three’.
Please find attached a copy of the interview scores, as recorded during
the process. This is inclusive of scores taken for the Competency
Framework, Behaviours and Additional exercise."

Again, no clarification is given of which of the 10 AM appointments (outside of the 032338 campaign) and their requisite appointment periods, that these AM appointments were made in and for; nor is the method explained as to the specificity with the aforementioned method categories defined by TFL and LU in the previous clarification.

11a) Could you explain this apparent lack of clarification and the differing nature of these answers in terms of explaining which methods were used to appoint which AMs outside of the main 032338 campaign?

b) Which method, of the outlined 4 distinct methods by TFL and LU, do these cited explanations ( x and y) fall under and how do these relate to the number and nature of AM appointments in-question: in an easy to understand format with requisite position, numbers of methods used for a specific AM appointment and periods of appointments for said AM appointment made with said methods? This same sentiment is the thread through which much of these clarifications flow,

Method A: Online application form, Situational Judgement Test, Numerical Reasoning,
Classroom Based Assessment and Scenario Based Interview.

Method B: Competency based and technical questions.

Method C: Graduate roll offs.

Method D: By direct appointment.

c) If you are not able to clarify or provide details then, why not?

Yours sincerely,

Faiz Iqbal

FOI, Transport for London

Dear Mr Iqbal,

 

TfL Ref: FOI-1421-2122

 

Thank you for your request received by Transport for London (TfL) on 30^th
September 2021 asking for information about recruitment at TfL.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy. 

 

A response will be sent to you by 27^th October 2021.

 

We will publish anonymised versions of requests and responses on the
[1]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely,

 

David Wells

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

 

show quoted sections

FOI, Transport for London

2 Attachments

Dear Mr Iqbal,

 

TfL Ref: FOI-1421-2122

 

Thank you for your request received by Transport for London (TfL) on 30^th
September 2021 asking for information about recruitment at TfL, further to
your earlier requests referenced FOI-1108/1109/1110-2122.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy. 

 

I can confirm that we hold the information you require. Your questions are
answered in turn below:

 

Question 9a) To which of the 10 AM positions you have listed earlier, were
these two candidates appointed to and when?

 

This information is exempt from disclosure under section 40(2) of the
Freedom of Information Act. Under section 40(2), information is exempt
from disclosure if it relates to an identifiable third party, and where
release of the information is deemed to be unfair. Note that the release
of information under FOI is considered to the to the world at large. In
this case, if we were to name the specific positions these candidates were
appointed to then this would clearly identify the people in question (for
example, to their colleagues). We do not believe that publishing the exact
route of recruitment for these individuals would be something that they
would expect to be made public, and we do not believe that release of the
information would be fair.

 

Question 9b) What role/position/and business area were the hiring managers
from?

 

The Hiring Manager was the Head of Customer Service, Northern Line.
Business Area: Customer Service - Northern Line.

 

Question 9c) What is the Careers Launch website?

 

The Graduate team identify vacancies which are suitable for Graduates or
Apprentices, and the adverts are then closed listed to this group via an
internal web page. This is an internal jobs board that only current
graduates and apprentices that have just completed their roles can apply
through.

 

Question 9d) Do you have the process details behind the "closed-listed"
aspect, if available?

 

It is not entirely clear what “process details” means. However, note that
when a role is ‘closed listed’ it means that the job cannot be accessed
without having a specific web link. A web link is created for the advert
and shared with candidates who are eligible for the vacancy.

 

Question 10a)   Which of the 10 AM appointments listed previously in a
table, do the below appointment methods relate to?

 

There were two such vacancies. Two candidates applied and both were
offered a position. Details of the exact positions are exempt from
disclosure under section 40(2) of the FOI Act, as explained above.

 

Question 10b) How and where was this advertised?

 

Internally only, closed-listed

 

Question 10c) Do you have the original listing as displayed at that time
and where it was listed and the requirements and requisite stipulations
for applying through said methods?

 

Please see the attached advert.

 

Question 10d) Which campaign number was this? Does this campaign have
details as in campaign 032238? If not, why not?

 

033952.

 

Question 10e) How was this campaign created? Through which process? Who
lead the campaign? Who was required to sign off on approving this campaign
and it's subsequent processes detailed herein?

 

An eform was raised by the Hiring Manager, who led the campaign. The
Hiring Manager was responsible for sign-off and subsequent processes.

 

If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely,

 

David Wells

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

 

show quoted sections

FOI, Transport for London

Dear Mr Iqbal

 

TfL Ref: 1426-2122

 

Thank you for your request received by Transport for London (TfL) on 29
September 2021. Please accept my apologies for the delay in getting back
to you.

 

We will aim to issue a response to the following part of your request by
26 October 2021 in accordance with the Freedom of Information Act 2000 and
our information access policy:

 

7b) Could you provide the original requested table for AM appointments for
the 032238 campaign complete with BAME profiles/requisite lines/areas, in
the format that you have also provided for the 10 AM appointments that you
kindly listed for other AM permanent appointments ?

 

The remainder of your correspondence below, which is seeking an
explanation rather than asking for recorded information, as required by
Act, will be addressed separately by our Human Resources team. However,
unfortunately from the description provided, it has not been possible to
identify the information in Question 7a. In these circumstances, we would
be grateful if you could confirm if you are asking why there are permanent
and secondment offers, as well as the decision making process in the
appointment of these roles for example please.

 

7a) Could you explain this difference please including, how, why this
difference exists following clear clarification requests and supposedly
clear answers under the FOI structures?

 

To enable our Human Resources team to assist with Question 7a, please
provide a more detailed description of the information you’re seeking
together with any other details you think might help us locate the
information you require.

 

We publish a substantial range of information on our website on subjects
including operational performance, contracts, expenditure, journey data,
governance and our financial performance. This includes data which is
frequently asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

 

Jasmine Howard

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

show quoted sections

FOI, Transport for London

Dear Mr Iqbal

 

TfL Ref: 1558-2122

 

Thank you for your request received by Transport for London (TfL) on 4
October 2021. Please accept my apologies for the delay in getting back to
you.

 

We will aim to issue a response to the following part of your request by
29 October 2021 in accordance with the Freedom of Information Act 2000 and
our information access policy:

 

b) Which method, of the outlined 4 distinct methods by TFL and LU, do
these cited explanations ( x and y) fall under and how do these relate to
the number and nature of AM appointments in-question: in an easy to
understand format with requisite position, numbers of methods used for a
specific AM appointment and periods of appointments for said AM
appointment made with said methods? This same sentiment is the thread
through which much of these clarifications flow,

 

The remainder of your correspondence below, which is seeking an
explanation rather than asking for recorded information, as required by
Act, will be addressed separately by our Human Resources team.

 

11a)  Could you explain this apparent lack of clarification and the
differing nature of these answers in terms of explaining which methods
were used to appoint which AMs outside of the main 032338 campaign?

 

We publish a substantial range of information on our website on subjects
including operational performance, contracts, expenditure, journey data,
governance and our financial performance. This includes data which is
frequently asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

 

Jasmine Howard

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

show quoted sections

Dear FOI,

Thank you for your responses and planned responses and patience:

TfL Ref: FOI-1421-2122

9a.x)

I am asking you once again to abide by the format (intentioned)of the aforementioned released information previously for campaign (032338);

You state:

"This information is exempt from disclosure under section 40(2) of the
Freedom of Information Act. Under section 40(2), information is exempt
from disclosure if it relates to an identifiable third party, and where
release of the information is deemed to be unfair. Note that the release
of information under FOI is considered to the to the world at large. In
this case, if we were to name the specific positions these candidates were
appointed to then this would clearly identify the people in question (for
example, to their colleagues). We do not believe that publishing the exact
route of recruitment for these individuals would be something that they
would expect to be made public, and we do not believe that release of the
information would be fair."

It would certainly not

"clearly identify the people in question,"

Please accept and note that you have previously released the requested style of information for this role for previous campaigns, for previous routes, for previous "individuals," yet you are now sighting the above narrow-reading of the FOI act as a reason for not doing so for this particular campaign;
this is not consistent nor fair to the public-taxpayer and key passenger/customer stakeholder and requisite transparency stipulations and aims and initiatives et al.

9a.1.1) Is this not anonymized?

9a.1.2) Why was it acceptable and fair for TFL and LU to identify the route and method of recruitment and corresponding line and business areas for the individuals in the 032338 AM campaign; but not now for this campaign?

You have clearly released campaign outcomes, roles, business areas and the requisite method (notwithstanding the ongoing contradictions therein) for other campaigns for this and equivalent roles.

For roles outside of the 032338 campaign you clearly attempted to release a list of AMs appointed and corresponding business areas.
You then listed a number of recruitment methods for said positions.

Yet you are insisting on not denoting which appointments correspond to which appointments under section 40(2) of the Freedom of Information Act. Under section 40(2).

9a.1.3) Why is this different given that only the Line/business area is mentioned and that you have mentioned the methods in general?

9a.1.4) How does this fit with the public-policies of the GLA, TFL and LU given that these roles in of themselves cross the 50000 pounds threshold for publishing listed public salaries under the Mayoral Initiatives and the role itself carries significant interaction across a broad-spectrum of public-service remits?
Is LU-TFL now refusing to publish basic recruitment methods and roles appointed to business areas for selected campaigns?
If so, why?

9a.1.5) Why is it ok to mention the requisite Hiring Manager, but not ok for the AM role for a business area and the route of recruitment for that business area and role given that again, this has been done for the hiring manager and for the same grade and role for other campaigns (032338 et al)?
Is there only 1 AM per line/business area?

9a.1.6) Are these appointments for campaign 033952, different in substantive role to any AM appointments in02338?
Your answers suggest that not to be the case.

9a1.7) Once again, please state which AM positions within your given list oustide of the 032338 campaign and for which business area during which appointment period, do the following recruitment appointees correspond to for the AM campaign launched in September 2020 (033952)?

If the best route for commenting upon this inconsistency is an internal review, then please add this to an internal review request and process it as such or whichever method delivers the required clarity and answer.

9d.1) You state in answer for 9d) :

"A web link is created for the advert
and shared with candidates who are eligible for the vacancy."

9d.1.2) When was this weblink created for this particular campaign?
9d.1.3) How was it shared and to whom and when?
9d.1.4) How many people were eligible and under which criteria?

//

Question 10a-e) :

Whilst I appreciate the detailed and concise response, you may have analyzed the wrong campaign;

I believe your given answer for 10a-e is related to the Graduate-Roll off campaign you have listed as taking place in September 2020. The advert you attached in answer to question 10 denotes this.

My question - 10a-e - related to the AM campaign you cited as taking place in 2019 as you stated:

""Hence in these circumstances, we can
confirm that the role was advertised internally only from 14 February 2019
to 4 March 2019."

Please could you answer 10a-e please in light-of the failure to answer it accordingly when previously asked?

Yours sincerely,

Faiz Iqbal

Dear FOI,

Thank you to your hardworking FOI and HR teams,

I asked:

"7a) Could you explain this difference please including, how, why this
difference exists following clear clarification requests and supposedly
clear answers under the FOI structures?"

You asked and replied with:

"To enable our Human Resources team to assist with Question 7a, please
provide a more detailed description of the information you’re seeking
together with any other details you think might help us locate the
information you require."

I must, say the information I supplied was quite clear however I will help further:

Thus:

7a.1.1) FOI the 032338 campaign, you stated:

"There were 18 permanent appointments made for Area Managers.
..... There were no secondment appointments."

Where was this information sourced from?
Who supplied it?
What process was followed to arrive at this published response?

7a.1.2) For the 032338 campaign you then published (unformatted) a list of permanent and secondments (apparently)

Where was this information sourced from?
Who supplied it?
What process was followed to arrive at this published response?

ergo

7a1.3) Why do these 2 statements given by TFL-LU in response to a straightforward question, contradict each other and why do these differences exist?

Please source the information that would explain this incoherence please and the requisite processes actors/grades/roles responsible for both sets of information and the differences therein please?

Yours sincerely,

Faiz Iqbal

Dear FOI,

Further to your reply in questions 9 and 10:

You state:
"An eform was raised by the Hiring Manager, who led the campaign. The
Hiring Manager was responsible for sign-off and subsequent processes."

9e) For this September 2020 AM - 033952 - campaign:

9e.1.1) When (Date) was the eform raised by the Hiring Manager?
9e.1.2) For what purpose?
9e.1.3) What was written/referenced on the eform?
9e.1.4) Can this be released with appropriate GDPR compliant redactions so as to see the thought process behind such an exalted and necessary recruitment campaign for such a pivotal and important public-service role?

9e.1.5) Could you explain from the inception of the campaign to the appointments of AMs for this campaign and through this campaign; what were the processes and when they were implemented in conceiving, administering, advertising, assessing and appointing (and any other processes that are involved) for these appointments and this 033952 campaign?

If certain processes have already been explained, simply present them in a timeline format for said campaign from the inception of the campaign as necessary and then the submission of said eform (or any earlier processes if they were carried out and requisite signatories and their roles) right through to the assessments and appointment decisions et al.

9e.1.6) Was any other necessary signatory (for said campaign to function) required/involved in any stage of the processes for that AM campaign from its inception to conclusion? (September 2020 AM - 033952 - campaign)?
9e.1.7) If there was, what was their role and purpose?

Thank you for your diligence.

Yours sincerely,

Faiz Iqbal

Dear FOI, Jasmine, David, FOI Teams and HR Teams,

I do appreciate all of your work.

Please proceed if your reply will ask if you wish for me to proceed. I am aware of the pressing situation and these questions are necessary in understanding the role of public-service officials presiding over 1000s of COVID-affected citizens across London and LU-TFL.

Yours sincerely,

Faiz Iqbal

FOI, Transport for London

1 Attachment

Dear Mr Iqbal

 

TfL Ref: 1426-2122

 

Thank you for your request received by us on 29 September 2021 asking for
information about recruitment for the 032238 Area Manager campaign,
following your previous requests for information (references:
1108/09/1110-2122).                                                                                    

 

As mentioned previously, the following part of your request has been
considered in accordance with the requirements of the Freedom of
Information Act and our information access policy, whilst the remainder of
your correspondence will be addressed by our Human Resources team upon
receiving clarification to enable them to respond accordingly.  I can
confirm that we hold the information you require below:

 

7b) Could you provide the original requested table for AM appointments for
the 032238 campaign complete with BAME profiles/requisite lines/areas, in
the format that you have also provided for the 10 AM appointments that you
kindly listed for other AM permanent appointments ?

 

7c) If not able to do so, exactly why not?

 

In our previous response (reference: 1108-2122), we listed the types of
offers made to the Area Managers appointed for 032238 Area Manager
campaign, accompanied by the relevant London Underground line in the table
here:

 

Permanent Offer Metropolitan Line
6 month secondment Victoria and Bakerloo Line
6 month secondment Northern Line
6 month secondment Central Line
12 month secondment Victoria and Bakerloo Line
Permanent Offer Hammersmith & City and District Line
6 month secondment Piccadilly Line
Permanent Offer Piccadilly Line
Permanent Offer Circle Hammersmith & City and District Line
Permanent Offer Central Line
Permanent Offer Piccadilly Line
12 month secondment Northern Line
6 month secondment Circle and District
12 month secondment Northern Line
Permanent Offer Piccadilly Line
6 month secondment Central Line
Permanent Offer Central Line
Permanent Offer Victoria and Bakerloo Line

 

However, in reference to your request for a breakdown of the BAME profile
for each individual to be listed alongside the data provided above,
because of the small number of employees concerned, this information is
exempt from disclosure under section 40(2) of the FOI Act, as disclosure
of the individual racial profile, even though anonymised, would be a
breach of the legislation, specifically the first principle of Article 5
of the General Data Protection Regulation (GDPR), which requires personal
data to be processed lawfully, fairly and transparently. These individuals
would have a reasonable expectation that the information we hold about
them would not be disclosed in a manner that would identify any particular
person and it would be unfair to them to do so.  This exemption to the
right of access to information is an absolute exemption and not subject to
an assessment of whether the public interest favours use of the exemption.

 

If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

 

Jasmine Howard

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

show quoted sections

FOI, Transport for London

Dear Mr Iqbal

 

I am contacting you with regards to your email of 29 September 2021.
Following your email a review has been carried out by individuals who were
not involved in the handling of your request (the panel). You have
disputed the response which was provided to your requests on the 25 August
2021 (FOI-1108/1109/1110-2122).

 

From your email of the 29 September, the panels understanding is that
these are your queries -

 

Thank you for detailing certain aspects of the processes involved for
creating 10 AM Permanent appointments listed here outside of the main
032238 campaign. However for the benefit of the FOI office and wider
public service remit could you please clarify from the original requests:

 

I asked for example:

 

"5b) Precisely which of these 4 methods was used for which of the 10 Area
Manager positions? If more than 1 method related to an Area Manager
appointment, please state this, again via the format highlighted and
linked above please.

 

5c) Which methods were used for which Area Manager Appointment for which
particular period/timeframe of appointment? (You have stated that 10 Area
Managers were appointed in May, September and November 2019, October 2020
and April 2021)"

 

Question 5 and 6 was answered in part but the crucial aspect of which
method (methods) were applied for the 10 AM appointments you listed and
when, was thus not clarified or directly answered by your team. You have
kindly provided answers and details of certain aspects of certain methods
used for appointing said 10 AM permanent positions however many reasonable
aspects have not been addressed clearly nor has the requested format -
produced earlier by your team - been used for these requests.

 

To this end you have stated:

 

"We would like to advise that our data is provided in the format that it
is recorded in, hence the recruitment methods used for the ten Area
Manager positions are listed accordingly below and as quoted above in
response to FOI Request 0855-2122:"

 

Yet, this accordance is not clear.

 

8a) Are you therefore stating that TFL and LU is unable or unwilling to
answer 5b, 5c, 5e or question 6, for the 10 AM appointments cited? To
clarify:

 

8b) Which method/methods (you have cited 4) was/were used for precisely
which of the 10 permanent AM appointments listed here and when:
https://www.whatdotheyknow.com/request/a...

 

8c) To further enhance the ease and simplicity of your response you could
simply take the original 10 AM appointment table and add columns
indicating when said AM was appointed and which methods were used for that
particular AM appointment following your definitions of 4 methods.

 

8d) If this simple request cannot be met or clarified, why not?

 

Whilst the question concerning the methods used have already been
previously answered in response to your FOI requests, the panel can again
confirm the following 4 methods –

 

o Online application form,
o Situational Judgement Test,
o Numerical Reasoning,
o Classroom Based Assessment and Scenario Based Interview.
o Competency based and technical questions.

 

Please see the information below indicating the methods used –

 

 

+------------------------------------------------------------------------+
|Business Area |Ethnicity |Method |Start Date|
|----------------------+-----------------+--------------------+----------|
|Northern Line CUSTOMER|White |Online application |06/04/2020|
|SERVICE | |form, Situational | |
| | |Judgement Test, | |
| | |Numerical Reasoning,| |
| | |Classroom Based | |
| | |Assessment and | |
| | |Scenario Based | |
| | |Interview. | |
| | |Competency based and| |
| | |technical questions.| |
|----------------------+-----------------+--------------------+----------|
|Northern Line CUSTOMER|White |Online application |06/04/2020|
|SERVICE | |form, Situational | |
| | |Judgement Test, | |
| | |Numerical Reasoning,| |
| | |Classroom Based | |
| | |Assessment and | |
| | |Scenario Based | |
| | |Interview. | |
| | |Competency based and| |
| | |technical questions.| |
|----------------------+-----------------+--------------------+----------|
|Northern Line CUSTOMER|BAME |Online application |06/04/2020|
|SERVICE | |form, Situational | |
| | |Judgement Test, | |
| | |Numerical Reasoning,| |
| | |Classroom Based | |
| | |Assessment and | |
| | |Scenario Based | |
| | |Interview. | |
| | |Competency based and| |
| | |technical questions.| |
|----------------------+-----------------+--------------------+----------|
|Northern Line CUSTOMER|White |Online application |06/04/2020|
|SERVICE | |form, Situational | |
| | |Judgement Test, | |
| | |Numerical Reasoning,| |
| | |Classroom Based | |
| | |Assessment and | |
| | |Scenario Based | |
| | |Interview. | |
| | |Competency based and| |
| | |technical questions.| |
|----------------------+-----------------+--------------------+----------|
|Northern Line CUSTOMER|White |Online application |06/04/2020|
|SERVICE | |form, Situational | |
| | |Judgement Test, | |
| | |Numerical Reasoning,| |
| | |Classroom Based | |
| | |Assessment and | |
| | |Scenario Based | |
| | |Interview. | |
| | |Competency based and| |
| | |technical questions.| |
|----------------------+-----------------+--------------------+----------|
|Piccadilly Line |BAME |Online application |4/10/2020 |
|CUSTOMER SERVICE | |form, Situational | |
| | |Judgement Test, | |
| | |Numerical Reasoning,| |
| | |Classroom Based | |
| | |Assessment and | |
| | |Scenario Based | |
| | |Interview. | |
| | |Competency based and| |
| | |technical questions.| |
|----------------------+-----------------+--------------------+----------|
|Victoria Line CUSTOMER|White |Online application |06/04/2020|
|SERVICE | |form, Situational | |
| | |Judgement Test, | |
| | |Numerical Reasoning,| |
| | |Classroom Based | |
| | |Assessment and | |
| | |Scenario Based | |
| | |Interview. | |
| | |Competency based and| |
| | |technical questions.| |
|----------------------+-----------------+--------------------+----------|
|Metropolitan Line |White |Online application |06/04/2020|
|CUSTOMER SERVICE | |form, Situational | |
| | |Judgement Test, | |
| | |Numerical Reasoning,| |
| | |Classroom Based | |
| | |Assessment and | |
| | |Scenario Based | |
| | |Interview. | |
| | |Competency based and| |
| | |technical questions.| |
|----------------------+-----------------+--------------------+----------|
|Bakerloo Line |BAME |Online application |06/04/2020|
| | |form, Situational | |
| | |Judgement Test, | |
| | |Numerical Reasoning,| |
| | |Classroom Based | |
| | |Assessment and | |
| | |Scenario Based | |
| | |Interview. | |
| | |Competency based and| |
| | |technical questions.| |
|----------------------+-----------------+--------------------+----------|
|Asset Performance |Prefer not to say|Online application |06/04/2020|
|Sub-Surface Line | |form, Situational | |
|Infrastructure | |Judgement Test, | |
| | |Numerical Reasoning,| |
| | |Classroom Based | |
| | |Assessment and | |
| | |Scenario Based | |
| | |Interview. | |
| | |Competency based and| |
| | |technical questions.| |
+------------------------------------------------------------------------+

 

 

The panel have noted that you have made several FOI requests within a
short period, usually immediately following from a response to a previous
FOI request and at times your requests can be lengthy, overlap and be
repetitive.

 

The panel would like you to note that further requests for information on
this specific subject matter maybe be considered exempt in accordance with
S14(1) of the FOIA. This is because the continued level of persistence and
disproportionate level of disruption being caused to the small teams
involved in responding to your requests cannot continue to be justified
over a sustained period of time.

 

I hope the above response has provided a better clarity regarding the
information you seek, however if you are dissatisfied with the internal
review actions to date please do not hesitate to contact me or alternately
you can refer the matter to the independent authority responsible for
enforcing the Freedom of Information Act, at the following address:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

 

A complaint form is also available on the ICO’s website
([1]www.ico.org.uk).

 

Yours sincerely

 

Emma Flint

Principal Information Access Adviser

FOI Case Management Team

Transport for London

[2][TfL request email]

 

 

 

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FOI, Transport for London

1 Attachment

Dear Mr Iqbal,

 

FOI-1558-2122

 

Thank you for your further FOI request received by us on 4 October 2021
asking for information regarding recruitment.

 

Your request has been considered under the Freedom of Information Act and
in accordance with TfL’s information access policy.

 

However, we are refusing your request under section 14(1) of the FOI Act
on the basis that we consider your requests are placing an unreasonable
burden on us at this time. Our records show that we have received six
concurrent requests in a short space of time and each response generates a
further request asking for greater granularity on matters that have been
answered. We consider that answering this request would represent a
disproportionate effort and would require the redirection of limited
specialist resources and the attention of staff away from their core
functions who could be supporting other essential activity.

 

We do wish to clarify that whilst we consider that your request falls
under section 14(1) of the FOI Act, this does not reflect a conclusion
that it has been your intention to place an undue burden on our resources.
On the specific application of section 14(1) we have been steered by the
ICO guidance on the use of that exemption that can be found on its website
here:
[1]https://ico.org.uk/media/1198/dealing-wi...

 

To be clear, it is the current context in which the request has been made
that is central to our decision to apply the exemption set out in section
14(1) in response to your request. In particular, we consider the
following elements of s14 apply in this instance:

 

o The request is likely to cause a disproportionate or unjustified level
of disruption, irritation or distress in the current circumstances due
to the frequent and overlapping nature of these requests
o Lacks sufficient purpose or value to justify the repeated diversion of
our limited and specialist resources
o Overly burdensome in the current circumstances

 

Therefore we are refusing your request under s14 of the FOI Act. Should
you have any concerns with the recruitment process generally, or your
experience of it, we would strongly encourage you to discuss these with
the recruitment team directly. We would further encourage you to consider
the ICOs advice and guidance on making the best use of FOI at the
following link:
[2]https://ico.org.uk/your-data-matters/off...

 

Please see the attached information sheet for details of your right to
appeal.

 

Yours sincerely

 

Jasmine Howard

FOI Case Management Team

General Counsel

Transport for London

 

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Dear FOI and Jasmine Howard,

My question was:

"11a) Could you explain this apparent lack of clarification and the
differing nature of these answers in terms of explaining which methods
were used to appoint which AMs outside of the main 032338 campaign?"

You then cited:

"The remainder of your correspondence below, which is seeking an
explanation rather than asking for recorded information, as required by
Act, will be addressed separately by our Human Resources team."

"11a) Could you explain this apparent lack of clarification and the
differing nature of these answers in terms of explaining which methods
were used to appoint which AMs outside of the main 032338 campaign?"

You state:

"o The request is likely to cause a disproportionate or unjustified level
of disruption, irritation or distress in the current circumstances due
to the frequent and overlapping nature of these requests"

The nature is sensible; the question was simple and sensible and the answer should be equally simple.

The only "overlapping," is due to the contradictory nature of each release of new information from TFL; which I have to cite every time.

Am I being punished for this inquisitiveness and for pointing out inconsistencies?

This poses further questions about the source, veracity and diligence of information being provided which heightens its public service relevance to therefore be prioritized in being answered. All I would like is 11a) to be answered please.

I would contend that if any independent interlocutor follows the thread of requests via , it becomes clear why the clarifications and questions are being asked in response to what should be routinely quick, accessible and foundational information for such crucial public-service roles which literally affect the lives of millions of people that use LU and TFL's transport system and that your stipulations on refusing to answer, may not actually be justified under your FOI cited literature/

The frequency is because of the infrequent release of unclear, haphazard, at times incoherent and disparate pieces of information which if TFL was abiding by its own and the GLA's remit, should be very simple and straightforward to produce and cite the source of any disparities in answers.

The current circumstances are vital;

This role (and others like it if asked); preside over the futures of some 10000 staff members and shapes policies and procedures that affect millions of people and billions of tax-payers pounds and safety, literally during COVID and following direct government funding via the Department for Transport and under the Office of Rail and Road and subject to the remit of the RAIB.

"o Lacks sufficient purpose or value to justify the repeated diversion of
our limited and specialist resources"

Please explain how?

The purpose is simple; how are senior managers appointed in these Area Manager campaigns and Area Manager roles and in these campaigns that were subsequently cited by TFL in their responses and what are the processes that lead to these appointments and who is accountable for them to exist if contradictions are supplied by TFL in key information releases?
Are they transparent?
What equality data exists?
Are they in accordance with key PIDA and Public-Sector remits under legislation, policies under the GLA and public accountability?

Where there are clear contradictions and inconsistencies in information provided, should these not be questioned in substance and application and why should the process be long and drawn out?

Is the request for helping with "clarity" , cited in responses by TFL, meaningful?

The value of public-verification of key offices of recruitment for public-services especially given the direct funding received via the DfT. The processes and inquiring of inconsistent information - itself sourced from TFL - accentuates further the value and public service remit from the initial simple request to the subsequent requests which cite inconsistencies.

o Overly burdensome in the current circumstances

What evidence is there of this categorisation, given the offer by TFL for helping with clarity given the nature of contradictory incomplete information being supplied already?

If one cannot source what should clearly be available information or if your teams are being asked to explain contradictions or sources/processes behind incomplete data/relevant data in relatively simple requests and are unable or unwilling to do so, then why is this not pertinent given the elevation of such roles?

The question of accountability, taxpayers money, the lives of Londoners and users of the Transport network relay on asking why; especially when information is seemingly contradictory, incoherent, missing or obscured for providing the public with knowledge of how public-service roles are governed.

Please compare and contrast to my previous requests; arguably far more data was requested for example, in the Graduate Recruitment data request separately across a number of years and was provided coherently, legibly and co-operatively with no apparent contradictions; hence there were no further requests save for one element of information being unavailable.

The individual team members have been polite. My messages I would hope, do not contain abusive or aggressive language or makes any accusations against identifiable people or the authority nor do I have a personal grudge against the authority or the subject of the request given that I have accepted clear, concise, coherent answers in other requests; many of which required the release of far more difficult pieces of data I must add across a number of years.

There is serious purpose and value with my series of requests, as the requests are literally in response to TFL being perhaps unable to explain the information supplied in this series; the substance of why the request are being made is ignored by TFL and coherency and clarity is often contradictory.

There is no aggregated burden if the very efficacy of information being provided is literally at key times seemingly contradictory, incomplete, incoherent, inconsistent and obfuscating to the relevant questions asked.

A simple question was asked in request 1558-2122.

"11a) Could you explain this apparent lack of clarification and the
differing nature of these answers in terms of explaining which methods
were used to appoint which AMs outside of the main 032338 campaign?"

This has been turned down.

Please review all these requests that have been turned down under the above auspices and any additional information I may cite.

Once again, it is clear why these series of requests have been lodged in response to TFL's apparent inconsistent information and TFL's offer for helping with clarity, and I urge you to please reconsider and provide the answers to these pertinent questions borne form your offer and responses thus far and the well-meaning intentions they were asked for in the first instances.

If not, please cite your final response via this submission to your internal review panel and whether an internal review has been carried out. If it has please provide your responses.

If your response is to refuse an internal review, please state this under your chosen FOI stipulation further and mark it as your final response on the matter for the request:

"1558-2122 - "11a) Could you explain this apparent lack of clarification and the
differing nature of these answers in terms of explaining which methods
were used to appoint which AMs outside of the main 032338 campaign?"

You could cite the sources of conflict, why they exist, who presides over the information release etc etc.
You have chosen instead to not answer this question.

I hope you reconsider in lieu of your kind offer to clarify matters and for the value of all taxpayers and users of TFL's services.

Thank you.

Yours sincerely,

Faiz Iqbal

Dear FOI,

In answer to:

TfL Ref: 1426-2122

Please review this under the fact that this information was provided for the same role and grade here yet different campaigns, here in May 2021 with no issues or section 40 cited:

https://www.whatdotheyknow.com/request/7...

Please provide the same format to answer the questions posed please.

If this is your internal review then please state it and provide a final response reading concurrently my response to 1558-2122.

Thank you for your understanding.

Yours sincerely,

Faiz Iqbal

FOI, Transport for London

Dear Mr Iqbal

 

I am contacting you with regards to your email request for an internal
review on 1 November. Following your email a review has been carried out
by an Independent Review Panel (‘the panel’) consisting of individuals who
were not involved in the handling of your request (FOI-1558-2122).

 

Please note that this internal review response is in relation to
FOI-1558-2122 only. Any other internal review requests you have made will
be responded to individually.

 

To provide a little more context regarding the exemption cited in our
response of 28 October, section 14 of the FOI Act outlines the remit
whereby a public authority does not have to comply with a ‘vexatious
request’. S14 can be used in a variety of circumstances where a request,
or its impact on a public authority, cannot be justified, however it can
only be applied to the request itself and not the individual who submitted
it and there are no public interest test considerations.

 

The Freedom of Information Act was designed to give individuals a greater
right of access to official information with the intention of making
public bodies more transparent and accountable. Whilst most requesters
exercise this right responsibly, a few may misuse or abuse the Act by
submitting requests which are intended to be annoying or disruptive or
which have a disproportionate impact on a public authorities resources.
S14 is designed to protect public authorities by allowing them to refuse a
request which will have the potential to cause a disproportionate or
unjustified level of disruption.

 

The emphasis on protecting public authorities’ resources from unreasonable
requests was acknowledged by the Upper Tribunal in the case of Information
Commissioner vs Devon County Council & Dransfield [2012] UKUT 440 (AAC),
(28 January 2013) when it defined the purpose of section 14 as follows;
‘Section 14…is concerned with the nature of the request and has the effect
of disapplying the citizen’s right under Section 1(1)…The purpose of
Section 14…must be to protect the resources (in the broadest sense of that
word) of the public authority from being squandered on disproportionate
use of FOIA…’ (paragraph 10) -
[1]http://administrativeappeals.decisions.t...

 

When attempting to identify potentially vexatious requests the Information
Commissioners Office provides public authorities guidance on the typical
‘key features’ of s14. However these indicators are not to be regarded as
either definitive or limiting and a public authority remains free to
refuse a request as vexatious based on their own assessment of all the
relevant circumstances. These ‘key features’ as outlined by the
Information Commissioner are listed below for your information-

 

•           Abusive or aggressive language

The tone or language of the requester’s correspondence goes beyond the
level of criticism that a public authority or its employees should
reasonably expect to receive.

 

•           Burden on the authority

The effort required to meet the request will be so grossly oppressive in
terms of the strain on time and resources, that the authority cannot
reasonably be expected to comply, no matter how legitimate the subject
matter or valid the intentions of the requester.

 

•           Personal grudges

For whatever reason, the requester is targeting their correspondence
towards a particular employee or office holder against whom they have some
personal enmity.

 

•           Unreasonable persistence

The requester is attempting to reopen an issue which has already been
comprehensively addressed by the public authority, or otherwise subjected
to some form of independent scrutiny.

 

•           Unfounded accusations

The request makes completely unsubstantiated accusations against the
public authority or specific employees.

 

•           Intransigence

The requester takes an unreasonably entrenched position, rejecting
attempts to assist and advise out of hand and shows no willingness to
engage with the authority.

 

•           Frequent or overlapping requests

The requester submits frequent correspondence about the same issue or
sends in new requests before the public authority has had an opportunity
to address their earlier enquiries.

 

•           Deliberate intention to cause annoyance

The requester has explicitly stated that it is their intention to cause
disruption to the public authority, or is a member of a campaign group
whose stated aim is to disrupt the authority

 

•           Scattergun approach

The request appears to be part of a completely random approach, lacks any
clear focus, or seems to have been solely designed for the purpose of
‘fishing’ for information without any idea of what might be revealed.

 

•           Disproportionate effort

The matter being pursued by the requester is relatively trivial and the
authority would have to expend a disproportionate amount of resources in
order to meet their request.

 

•           No obvious intent to obtain information

The requester is abusing their rights of access to information by using
the legislation as a means to vent their anger at a particular decision,
or to harass and annoy the authority, for example, by requesting
information which the authority knows them to possess already.

 

•           Futile requests

The issue at hand individually affects the requester and has already been
conclusively resolved by the authority or subjected to some form of
independent investigation.

 

•           Frivolous requests

The subject matter is inane or extremely trivial and the request appears
to lack any serious purpose. The request is made for the sole purpose of
amusement.

 

The conclusion that s14(1) is engaged was reached on the basis that we
could not continue to justify the diversion of specialist resources to try
and address all of the varied information that you sought which fell
within the remit of the FOIA, particularly as each time you received a
response to a request, it generated a further request asking for greater
granularity on matters that have already been answered. It is clear from
your correspondence that you are seeking some form of recompense or
validation concerning a job role within the organisation using the FOI Act
as a means to achieve this.

 

We are of course mindful of both our duty to advise and assist and our
commitment to transparency more generally. However it is very clear the
that amount of resource and time it would require to continually address
the points raised in your request would warrant a disproportionate effort
and burden and require the redirection of limited specialist resources and
the attention of staff away from their core functions who could be
supporting other essential activity.

 

Having reviewed your request and all of the accompanying information, the
panel are satisfied that several of the indicators outlined above have
clearly been met, namely –

 

•           burden on the authority to try and comply with your requests,

•           unreasonable persistence on an issue that has already been
answered,

•           frequent and overlapping requests,

•           disproportionate effort / disproportionate resource needed to
address your requests and

•           futile requests relating to a matter that has already been
resolved

 

Therefore in this matter your complaint has not been upheld.

 

Further information on the Information Commissioner’s guidance on section
14 can be found here:
[2]https://ico.org.uk/media/for-organisatio...

 

The Panel appreciate that the above response may come as a disappointment
but we hope our response has provided a better clarity regarding the
provision of the information you seek. However if you are dissatisfied
with the internal review actions to date please do not hesitate to contact
me ([TfL request email]) or alternately you can refer the matter to the
independent authority responsible for enforcing the Freedom of Information
Act, at the following address:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

 

A complaint form is also available on the ICO’s website (www.ico.org.uk).

 

Yours sincerely

Emma Flint

Principal Information Access Adviser

FOI Case Management Team

Transport for London

[TfL request email]

 

 

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FOI, Transport for London

Dear Mr Iqbal

 

I am contacting you regarding your request for an internal review
concerning the response provided to FOI-1426-2021. Following your email of
1 November a review has been carried out by an Independent Review Panel
(‘the Panel’) consisting of individuals who were not involved in the
handling of your request. This review is in respect of the application of
s40(2) to withhold the information you seek. Please accept my apologies
for the delay in responding.

 

On the 26 September you specifically asked for the following – “7b) Could
you provide the original requested table for AM appointments for the
032238 campaign complete with BAME profiles/requisite lines/areas, in the
format that you have also provided for the 10 AM appointments that you
kindly listed for other AM permanent appointments ?  7c) If not able to do
so, exactly why not?”

 

To provide you with a little more context, the information Commissioners
guidance on s40(2) of the Freedom of Information Act provides the
following advice:

 

The Freedom of Information Act 2000 (FOIA) gives rights of public access
to information held by public authorities. If the information requested
would constitute the personal data of a third party, public authorities
should consider whether there would be a breach the GDPR data protection
principles and information should not be disclosed if it would contravene
any of the principles. The most relevant likely being the first principle.
The public authority can only consider a disclosure of personal data if to
do so would be fair, lawful and transparent. In order for the disclosure
to be lawful it must satisfy one of the GDPR Article 6 ‘lawful bases’. The
‘legitimate interests’ lawful basis is the most relevant. A disclosure
should also be more generally lawful and inline with any expectations of
disclosure by an individual . If the data is special category data, the
processing will also need an Article 9 condition for processing.

 

Section 40 of FOIA provides an exemption from the right to information if
it is personal data as defined in the DPA. These state that you should not
disclose information under FOIA if:

 

•           it is the personal data of the requestor; or

 

•           it is the personal data of someone else; and

 

•           disclosure would contravene the data protection principles;

 

•           disclosure would contravene an objection to processing; or

 

•           the data is exempt from the right of subject access.

 

If the disclosure would not be lawful, fair and transparent, you must not
disclose the information. There is no public interest test.

 

In this instance the panel have considered your argument that this type of
data has been previously disclosed and weighed the risk of identification
and a potential GDPR breach. The panel have concluded that any risk is
minimal and on this occasion withdrawn the application of s40(2). Please
find the information you seek below.

 

Permanent offer 06/04/2020 Central Line White
6 month secondment 06/04/2020 Victoria and Bakerloo Line White
6 month secondment 06/04/2020 Northern Line White
6 month secondment 06/04/2020 Central Line White
12 month secondment 06/04/2020 Victoria and Bakerloo Line White
Permanent offer 06/04/2020 Central Line BAME
6 month secondment 05/04/2021 TBC BAME
Permanent offer 06/04/2020 Circle Hammersmith & City and White
District Line
Permanent offer 06/04/2020 Victoria and Bakerloo Line White
Permanent offer 06/04/2020 Metropolitan Line White
Permanent offer 06/04/2020 Piccadilly Line BAME
12 month secondment 06/04/2020 Northern Line BAME
6 month secondment 04/10/2020 Central Line BAME
12 month secondment 06/04/2020 Northern Line BAME
Permanent offer 06/04/2020 Piccadilly Line BAME
6 month secondment 05/04/2021 Central Line BAME
Permanent offer 06/04/2020 Piccadilly Line White
Permanent offer 06/04/2020 Circle Hammersmith & City and BAME
District Line

 

I hope the above response has provided a better clarity regarding the
information you seek, however if you are dissatisfied with the internal
review actions to date please do not hesitate to contact me or alternately
you can refer the matter to the independent authority responsible for
enforcing the Freedom of Information Act, at the following address:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

 

A complaint form is also available on the ICO’s website
([1]www.ico.org.uk).

 

Yours sincerely

 

Emma Flint

Principal Information Access Adviser

FOI Case Management Team

Transport for London

[2][TfL request email]

 

 

 

 

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