Follow-up: Breach of HM Coroner Verdict by BSMHFT

C Rock made this Freedom of Information request to Birmingham and Solihull Mental Health NHS Foundation Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Dear Birmingham and Solihull Mental Health NHS Foundation Trust,

In earlier questions placed to the Trust you confirmed BSMHFT would not under any circumstances "seek to go behind conclusion of HM Coroner…" - “…to amend or re-interpret the conclusions reached at Inquest”. The Trust also said specifically that (I quote) "and the Trust would never do so". Of course – it would be illegal.

Yet I have information where contrary to this, the Trust did exactly so, giving 'evidence' in response to PHSO in a serious complaint of BSMHFT negligence in Care. The context was clear intent to prejudice outcome.

Previously I asked if you needed a copy to deal with it. You said in response "With reference to your [enquiry] thank you for your offer but the Trust will have a copy on record". Possibly the Trust misinterpreted the record in question? Thus in public interest and for clarification I shall copy parts below:

BSMHFT said [to PHSO; 1st October 2015]:

“Mr Rock’s beliefs about how [his son] died appear to be inconsistent with the Coroner’s later* verdict”

Additionally, the Trusts PHSO communicant/liaison said:

“I attended [deceased’s] Inquest… it was a Narrative Verdict*… concluding that [deceased] died [by] Accident”. Then, in pure manufacture (I bquote) “The Coroner did not think that [deceased] had any intention to end his own life*”.

Indeed… for BSMHFT information:

(a) *There was only One verdict (2011), given as Narrative.

(b) *Narrative Verdict is not Accidental (as you have emphatically confirmed thank you).

(c) *The Trust conveyed its opinion on HM Coroner thinking. This was NOT recorded in his verdict.

(d) *At least four Trust members attended the Inquest but may not have paid attention to evidence. My son left three acute messages regarding intent - these messages are in Police/Coroner evidence.

(e) Other BSMHFT contemporary communications (2015) contained offensive and unsubstantiated and prejudicial material. I am seriously concerned that Trust liaisons with PHSO contained other unsubstantiated claims, to question at later date.

Question:

(1) Clearly the Trust did not comply with earlier SAR requests (a potential offence). Please supply me with ‘copy on record’ with BSMFT regarding PHSO liaison 2015-2016 INCLUDING those from all departments concerned e.g. Liaison, PALS or Clinical Centres and specialists (names held).

(2) Please also copy to me any private data held on your systems about me, under confidential SAR.

My views: BSMHFT duplicity has had a devastating effect on lives other than my son’s; betraying responsibilities under NHS contract, and Law. I have noted an extreme reluctance by BSMHFT and PHSO to visit these grievances, against policy and duty.

I note this in Public Interest

Yours faithfully,

C N Rock

C Rock left an annotation ()

I place this in public arena to illustrate the corrupt relationship between NHS Trusts and the PHSO under three separate but failing leaderships - in my experience over 12 years of wrangling leading to colluded case closures by PHSO.

I still expect transparent and accurate responses before my serious complaint can be resolved. I is my expectation as citizen to be able to trust those wielding power, and abuse thereof.

Dear Birmingham and Solihull Mental Health NHS Foundation Trust,

Action to acknowledge awaited.

Yours faithfully,

C Rock

FOIOffice (BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST), Birmingham and Solihull Mental Health NHS Foundation Trust

Dear C N Rock,

 

Thank you for your request for information regarding Follow-up: Breach of
HM Coroner Verdict by BSMHFT. Your request was received on 27/02/2020 and
I am dealing with it under the terms of the Freedom of Information Act
2000.

 

You will receive the information requested within 20 working days unless
the Trust does not hold the information or there is a reason for it to be
withheld. I will write to you in any event.

 

Accessibility requirements: If you have any requirements regarding the
format any information should be supplied in, e.g. the language to be
used, audio, large print, verbal explanation and so on, then please let me
know.

 

If you have any queries or concerns then please do not hesitate to contact
me. Please remember to quote the reference number above in any future
communications.

 

Further information about your rights is also available from the
Information Commissioner at: Information Commissioner's Office Wycliffe
House Water Lane Wilmslow Cheshire SK9 5AF Telephone: 08456 30 60 60 or
01625 54 57 45 or [1]www.ico.gov.uk

 

Yours sincerely,

 

Trust FOI Officer

Birmingham & Solihull Mental Health Foundation Trust

50 Summer Hill Road

Birmingham

B1 3RB

Tel: 0121 301 1370

e-mail: [2][Birmingham and Solihull Mental Health NHS Foundation Trust request email]

website: [3]www.bsmhft.nhs.uk

 

 

 

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Dear FOIOffice (BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST),
Thank you. Please enquire privately if you need to to confirm any other details you require. It may be very much in Trust interest NOT to conceal facts on this occasion because my long-standing complaints have caused much harm, and should be taken seriously to benefit others in the outcome on corrective action and resolution.
Yours sincerely,

C Rock

FOIOffice (BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST), Birmingham and Solihull Mental Health NHS Foundation Trust

Dear C N Rock,

 

Thank you for your request for information regarding Follow-up: Breach of
HM Coroner Verdict by BSMHFT which was received on 27/02/2020.

 

Please note that your request is categorized as a Subject Access Request
and we have therefore forwarded it to the SARs team who will be in
correspondence with you. This means that this request will now be closed
as an FOI request.

 

If there is anything else that you need and you feel that the FOI office
may be able to assist you, please contact us and we will provide you with
a response under the provisions of the FOI Act.

 

If you are unhappy with the service you have received in relation to your
request and wish to request a review of our decision, you should write to
the Freedom of Information Officer, BSMHFT, 50 Summer Hill Road,
Birmingham, B1 3RB, or e-mail [1][Birmingham and Solihull Mental Health NHS Foundation Trust request email]

 

If you are not content with the outcome of your review, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by our trust. The Information Commissioner can be
contacted at:

 

Information Commissioner's Office Wycliffe House Water Lane Wilmslow
Cheshire SK9 5AF Telephone: 08456 30 60 60 or 01625 54 57 45 or
[2]www.ico.gov.uk

 

We are always interested in improving our services. To give us feedback
regarding your experience with the Freedom of information office, please
visit:
[3]http://www.bsmhft.nhs.uk/about-us/inform...

 

Yours sincerely

 

Trust FOI Officer

e-mail: [4][Birmingham and Solihull Mental Health NHS Foundation Trust request email]

Direct Dial: 0121 301 1370

 

 

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Dear FOIOffice (BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST),

Clarification:

(1) I have responded by email to you for the SAR part of this request (address given). You are aware that I requested the information previously and if you deem there is no further information you can admit from your satellite mental health centres - please state so, and why.

(2) FOI: Please clarify here the Trust's belief in the way my son died. All the information you need is on BSMHFT record and there is no need to seek 'internal opinions' as you variously submit to the PHSO. This information need not be confidential.

Will the Trust bear in mind that in a previous communication which I hold, the Trust confirms its beliefs in my son's suicide then argued around why the Trust did not need feel it had take his needs into account before he died. When the PHSO asked for your opinions however the Trust claimed otherwise. More than one writer appears to have been acting outside NHS protocol and contract. This is just one reason that complaint was not resolved in observation of PHSO Principles.

(3) Also please advise me of the Trust's recorded classification of my son's death in local terminology and as required to be submitted nationally (for all patient deaths). This information need not be confidential.

I repeat, BSMHFT current CEO has been made aware of this breach of candour (under a previous CEO), yet has chosen not to assume responsibility and transparency.

The requests remains open for FOI purposes, until closed with my due consideration of outcome; and may be subject to Information Commissioner scrutiny if I consider it to be mishandled.

I consider the above questions are in the public interest to potentially help save lives or other harm.

Thank you
C Rock

FOIOffice (BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST), Birmingham and Solihull Mental Health NHS Foundation Trust

 

Dear C Rock,

 

Please note that as the FOI questions below were not contained in your
original request, they have been logged as a separate request, assigned a
new reference number as captioned above and will be processed as such.

 

The received date for this request is logged as 04/03/2020 and we are
dealing with it under the terms of the Freedom of Information Act 2000.
Note that the original request (FOI400) has been closed as an FOI request
and is being processed as a SAR request.

 

You will receive the information requested below within 20 working days
unless the Trust does not hold the information or there is a reason for it
to be withheld. I will write to you in any event.

 

Accessibility requirements: If you have any requirements regarding the
format any information should be supplied in, e.g. the language to be
used, audio, large print, verbal explanation and so on, then please let me
know.

 

If you have any queries or concerns then please do not hesitate to contact
me. Please remember to quote the reference number above (FOI411) in any
future communications regarding the FOI questions below (points 2 and 3).
All future communications regarding your previous request should be sent
to the SAR team.

 

Further information about your rights is also available from the
Information Commissioner at: Information Commissioner's Office Wycliffe
House Water Lane Wilmslow Cheshire SK9 5AF Telephone: 08456 30 60 60 or
01625 54 57 45 or www.ico.gov.uk

 

 

Yours sincerely,

 

Trust FOI Officer

Birmingham & Solihull Mental Health Foundation Trust

50 Summer Hill Road

Birmingham

B1 3RB

Tel: 0121 301 1370

e-mail: [1][Birmingham and Solihull Mental Health NHS Foundation Trust request email]    

website: [2]www.bsmhft.nhs.uk

 

 

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FOIOffice (BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST), Birmingham and Solihull Mental Health NHS Foundation Trust

Dear C Rock,

 

We are currently processing your FOI and we have been asked to seek
clarification to assist with replying to you. We would be grateful if you
could clarify the following:

 

 

 

Request

 

o Please clarify here the Trust's belief in the way my son died. All the
information you need is on BSMHFT record and there is no need to seek
'internal opinions' as you variously submit to the PHSO. This
information need not be confidential.

 

Please clarify/specify what documents/recorded information you require.

 

 

o Will the Trust bear in mind that in a previous communication which I
hold, the Trust confirms its beliefs in my son's suicide then argued
around why the Trust did not need feel it had take his needs into
account before he died. When the PHSO asked for your opinions however
the Trust claimed otherwise. More than one writer appears to have been
acting outside NHS protocol and contract. This is just one reason that
complaint was not resolved in observation of PHSO Principles.

 

Please clarify/specify what documents/recorded information you require.

 

 

 

As soon as we have your response we will continue to process your request.

 

Kind regards,

 

Trust FOI Officer

Birmingham & Solihull Mental Health Foundation Trust

50 Summer Hill Road

Birmingham

B1 3RB

Tel: 0121 301 1370

e-mail: [1][email address

website: [2]www.bsmhft.nhs.uk

 

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Dear FOIOffice (BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST),

Recap: Trust representatives attended my son's Inquest (~2011) and apparently paid no attention to evidence given. My family and other attendants were aware that certain BSMHT persons lied under oath.

The result was Narrative Verdict and evidence was recorded relating to my son's parting messages. Approximately 4 years later the Trust found reason to lie to the PHSO through its same representatives.

Thus-skewed statements by the PHSO caused even greater harm for which I needed counselling and medical assistance to continue. Bearing this harm through another 30 months the PHSO R Behrens refused to say what formed their lay opinion in that harm. PHSO staff investigators nor PHSO R Behrens would give explanation. Almost 2 years later no response is forthcoming.

The PHSO unnecessarily delayed delivering documents as requested (SAR) for my examination after which the source of the lies was revealed to be Trust employees. Shortly after supply, the Trust became aware that I had discovered this and communicated an abusive threat to my address.

I repeated my request for your supporting evidence as an SAR but you chose to hold back incriminating information in my case. The Trust gave no reason. You also supplied evidence revealing that the PHSO had been knowingly misled on other matters relating failures in complaint investigation immediately after my son's death while I was suffering post trauma.

2016 - I was further harmed that BSMHFT CE J Short and PHSO liaison (of the time) 'forgot' to point out your failure to handle my complaint correctly, and the PHSO then denigrated me for expecting you to adhere to policy and promise.

You may wish to discover and revue statements given by Trust psychiatrists, associate psychiatrists and CPNs given well after the incident of my son's death, used to generate a false timeline and false accusations by the PHSo 2015. It will be your chance to redact and withdraw lies, with your explanation.

If you are not able to investigate this as a failed SAR request, nor then as a further Complaint of affairs late to my attention I will have no option assembling new complaints for Ombudsman and PACAC attention.

BSMHFT people continued to lie (in writing, to the PHSO) as if of no consequence to them, despite the harm to my son, his honourable name, to me and my family, and the cost to the Trust and, potentially, later victims of Trust neglect.

Recap: My son took his own life after Trust, PCT and Solihull social services combined negligence already under complaint at that time as known to the Trust. Evidence was recorded. The suicide received Narrative Verdict. This is very common in Coroner practice. The Trust claimed (2015) it was Accidental in a derogatory context indicating corrupt intent.

Please supply your evidence for your stating that " I was mistaken " then that my son's death was " Accidental... as per later verdict ". I have never seen such evidence, and it appears to be contrary to earlier Trust statements on reflection of my son's death.

Note Well: I have requested your cooperation in this several times, just as I gave you several chances not to abuse my son by negligence. Trough your CEO's choice this has been denied. Without publishing more information which may incriminate Trust employees I do not see how you will resolve BSMHFT problems with candour and transparency.

As I have stated elsewhere it is not in Trust's domain to decalre 'Final Answers" where FOI terms have not been met. FOI is not a local Trust procedure.

I reserve the right to advise you that a future complaint may be delayed pending your excuses and new restrictions placed as a result of Covid-19.

CCG (ex-PCT) complaints staff and Solihull social Services staff are also implicated. I have provided sufficient information to identify corrupt material you chose to ignore.

I look forward to substantial response. I would appreciate courtesy-call, or SAR duty call, or PHSO liaison offer call, or CEO's office call; as previously requested but with no worthy response. Please do not delay, other than due to C-19 barriers to communication (please advise status). I am fully aware that existing patients come first in Trust resources.

You may with my permission consult Mrs. M Johnson Carer-Lead, Trust non-Exec Board if you wish to establish my sincerity and intent.

Yours sincerely,

C Rock

Dear FOIOffice (BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST),

Response to this request is delayed. By law, Birmingham and Solihull Mental Health NHS Foundation Trust should normally have responded promptly and by 26 March 2020 (details). Please refer upwards if you feel that this request is outside your understanding and capability.

I appreciate that there are pressing and important matters concerning safety of existing patients of the Trust during coronavirus situation.

However, my lay understanding in FOI and in inability of the Trust to update me with words indicating progress and status of request(s) as placed does not to me appear to excuse taking so long to request clarification at each step and/or claim that each step resets the clock on the original request.

Nota Bene: With matters ongoing I will point out that under Trust NHS contract terms it will be malpractice if not illegal to employ treatments, measures or tactics that shall harm persons without their personal or delegated consent. I sincerely hope that it is not with Trust intent to play on persons' stresses; traumas; disabilities; or to avoid or delay response; to use tactic; or be disingenuous; against Equality Act 2010.

Please review this request in line with FOI procedures and delayed response to my request and clarifications as requested.

(The Trust is fully aware of my disabilities in this state, extended for a number of years. The Trust has demonstrated failure in duties to enquire or act under The Act to make allowance and to which NHS parties are not exempt).

Yours sincerely,

C Rock

FOIOFFICE (BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST), Birmingham and Solihull Mental Health NHS Foundation Trust

1 Attachment

Dear Mr Rock,

 

Thank you for your request for information received on the 30/03/20.

 

We have considered your request and can provide the following information
in the document attached.

 

If you are unhappy with the service you have received in relation to your
request and wish to request a review of our decision, you should write to
the Freedom of Information Officer, BSMHFT, 50 Summer Hill Road,
Birmingham, B1 3RB, or e-mail [1][Birmingham and Solihull Mental Health NHS Foundation Trust request email]

 

If you are not content with the outcome of your review, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by our trust. The Information Commissioner can be
contacted at:

 

Information Commissioner's Office Wycliffe House Water Lane Wilmslow
Cheshire SK9 5AF Telephone: 08456 30 60 60 or 01625 54 57 45 or
[2]www.ico.gov.uk

 

We are always interested in improving our services. To give us feedback
regarding your experience with the Freedom of information office, please
visit:
[3]http://www.bsmhft.nhs.uk/about-us/inform...

 

Yours sincerely

 

Trust FOI Officer

e-mail: [4][Birmingham and Solihull Mental Health NHS Foundation Trust request email]

Direct Dial: 0121 301 1370

 

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Dear FOIOFFICE (BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST),

BSMHFT strapline: "IMPROVING MENTAL HEALTH WELLBEING" and "We are committed to continuously improving our services based on your feedback... "

My Feedback and my Request:

You said “This disclosure detailed the Trust submission to the PHSO during their review in 2015/16.”

That is what I asked for in the first and second instances. You chose not to release incriminating information, and I have noted this behaviour previously where it has suited Trust purpose. You did not explain why it was not released: perhaps it was not even recorded as evidence. No matter – it was received and utilised as evidence by the PHSO. You are aware that professionals involved in my son’s negligent care lied to the PHSO, because I have advised you. Opinion given as facts were not supported or supportable.

And you said:

“The FOI process is specifically to request data/documented in relation to Trust operations…”
“…it is not for the processing of patient care such as records, communication or details of investigations related to a specific patient… such information is processed as a SAR”

This FOI channel may be used to request SAR under DPA and it is quite common for this approach to be used. It helps record requests and the results in the public arena, where the requester deems it to be of public interest – which is how this stands.

I am not asking you to process any information again, except to provide it through whatever channel suits. I deem this channel suitable to ask since the Trust has failed to respond in honesty in other approaches.

You have previously accepted in a one-sided agreement with the PHSO that my substantive complaint of negligence in my son’s care and manner of death. Unfortunately it came to light after your PHSO agreement that people at the Trust had lied. This by implication affected all previous evidence given from those people. Implicit in your response was the Trust lied to HM Coroner at my son’s Inquest.

You have twice refused to supply the documents/statements, clearly identifying that your people at Trust’s Lyndon Centre (2015) lied on or, apparently, off record, as per previous hidden evidence. You are aware that it caused injustice and harm because I have told you it did.

You continue to show lack of candour and, apparently, lack of interest. For the Trust as a ‘Caring’ body, I find this counterproductive ans indicative of failure in contractual duties and further evidence of maladministration.

Please contact your records department and ask them to take an interest in what your professionals are still doing “off record”. Of course I regret that your CEO John Short left without this problem being resolved but that is for yourselves to deal with - it was always going to be an ongoing problem for BSMHFT.

Please review your responses and entire conduct in this request. You were unable to satisfy my original request in asking for honesty and policy on breach of HM Coroner Verdict which in this case was Narrative Verdict. Why did the Trust go on to inform the PHSO that is was Accidental and therefore that " my son would probably have died anyway". Your repose in evidence was disgraceful and led to a further 4 years of harm without Closure. Your collusion with PHSO was against Government PHSO Principles.

It is unlikely, as with previous dismissals, that dismissing this matter will lead to resolution.
Yours sincerely,
C Rock

Dear FOI complaints OFFICE (BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST),

NB This enquiry into BSMHFT lying to HM Coroner and Health Services Ombudsman (PHSO) is still open. I can not be held responsible for the actions of current or previous BSMHFT CEOs in giving or accepting known false PHSO findings.

Please state if you do not wish me to publish details where you still contest this, if this is the reason for delay.

Yours sincerely,

C Rock

C Rock left an annotation ()

Candour and patient expectations of NHS:

An investigator has recently brought my attention to a report in the HSJ (Health Services Journal). It reveals a decision by the MPTS (Medical Practitioner Tribunal Service) on how a doctor can 'go rogue'. It was the investigator's personal opinion that most delinquent medics never get caught. However, in this case the GP had their suspension revoked, but here is what happened:

“DR.... was found by the tribunal to have made a retrospective entry on [date] (after being notified of Patient A’s death) of... discussion with Patient A’s mother on [date] without recording that the entry was retrospective. [Dr] was also found to have failed to record being told that Patient A’s [condition worsened] and that this action was dishonest and undertaken to avoid criticism of her care and treatment of Patient A. The tribunal found that [Dr] on [date] provided a statement to the police, supported by a statement of truth, but had dishonestly and incorrectly claimed that [Dr.] had seen “a summary of the notes made and the advice given but not the full detailed note", before speaking to Patient A’s mother on [date]”

The suspension of the doctor was lifted and in permitted (potentially) to continue with previous duty, however. I find this surprising, and does not augur well for quality of service expected when desperately needing candour in healthcare.

I was shocked to learn that in my case against BSMHFT and the PHSO in collaboration, that new information was being 'manufactured' freely by CEOs, practitioners and their defence 'network' (including the PHSO); none of which was in patient records of the time, and in any case openly contradicted what had already been as counter-claim or in defence of their negligence in my son's care and avoidable death aged 29.

IMHO there is still something unwholesome in the defensive culture inside certain NHS bodies, whether it be human error or rogue practitioners.

And Delay is one of the 'invisible' methods adopted to ensure people have covered-up or moved on .... or, potentially, have continued negligently.

FOIOFFICE (BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST), Birmingham and Solihull Mental Health NHS Foundation Trust

2 Attachments

  • Attachment

    REQUEST FOR INFORMATION FREEDOM OF INFORMATION ACT 2000 FOI411 Final Response.html

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    FOI 411 ResponseV1 00.docx

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Dear Mr Rock,

Thank you for your email regarding your request for information in relation to the breach of HM Coroner verdict by BSMHFT which was received on the 30th March 2020.

Please find attached our response to your request which was sent to you on the 28th April 2020. We believe this response answered your questions, however if you feel there are questions which remain outstanding please let us know and we will take these forward.

Best Wishes

FOI Team
Birmingham and Solihull Mental Health Foundation Trust
0121 301 1159
Unit 1, B1
50 Summer Hill Road
Birmingham B1 3RB

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Dear FOIOFFICE (BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST),

FAO BSMHFT CEO and PHSO LIAISON duties.

I am "unhappy" as you wish to convey, about your responses to my enquiries into BSMHFT negligence and lying to PHSO, showing clear intent to affect outcome in a review into my son's negligent care. This is the picture you wish to convey.

You appear dismissively divisive; I have been destroyed by your lack of candour, and this appears how you wish to leave it. The investigation of staff lying about Inquests is in BSMHFT domain.

I have asked for your engagement several times - of which you note only two - and this has been refused through all channels promoted as official. My efforts have been futile and harmful to me, patently by BSMHFT intent. Engagement is in BSMHFT domain.

I was asking for review prompted by actual evidence of , and you have procrastinated and failed to provide a single review of completeness. Despite asking for information given by BSMHFT to PHSO you have NOT been able to provide it, showing intent to conceal. I have the information from another source in the form of statements given to HM Coroner and then the PHSO by your Lyndon Centre staff; key players in my son's negligent care.

Statements from BSMHFT made to PHSO were also false by implication and countersigned by CEO. I have all the information I need showing BSMHFT lied to the PHSO and wish to conceal that. You do not appear to care to investigate, and that is BSMHFT responsibility.

BSMHFT strap line is "Patients First" and NOT BSMHFT convenience. Is is outside BSMHFT as part of the NHS to negligently harm patients by actions, or an intent to cover up those actions through deliberate or negligent statements to Patients, Carers, HM Coroner, or in legal claim, or in PHSO process where final say is claimed. The PHSO has only a lay (amateur) opinion of no professional or legal value, and is not accountable for their own conduct except to Government PACAC - another lay body.

While I make personal efforts to recover from the sickness and mental abuse of your systems, to try to regain some sanity for the remainder of my life, the entire matter is being passed into the hands of Government PACAC, where responsibility rests for PHSO complaints. Details of my complaints are already published on Government PACAC website.

It is BSMHFT responsibility to ensure employees have skill, candour and integrity. In denying this, your patients remain at risk. You have refused to engage in this matter - potentially in BSMHFT's own interest. The risk of further death is increased through this attitude.

Thank you - you have refused to investigate the matter of breach of HM Coroner verdict by BSMHFT personnel. I see no value in progressing this line with BSMHFT while deceit and clear corruption-of-process continues at the expense of care for vulnerable patients neglected as was my son Nick Rock, who died by his own hand without the help he was entitled-to, plus the negligent approaches of BSMHFT staff against clinical procedure and guidelines for approved best practice.

C Rock

C Rock left an annotation ()

The above was in response to BSMHFT dismissing evidence in personnel lying to PHSO about my son's Inquest:

"Response

Please note that the information requested is classed as personal information that is related to the care of a specific patient, your son as you mentioned in your request above. This information is not releasable under FOI but instead has to be processed as a Subject Access Request (SAR) or as a complaint. It therefore needs to be sent to either the SAR team or the Customer Relations team.

It was also noted by the relevant teams/departents during the processing of the request that this information was requested by you via the Trust’s Head of Clinical Coding and a response was provided to you directly. The disclosure dates of these responses are as follows: 11/07/2019 (ILR04093) and 13/03/2020 (ILR04950). This disclosure detailed the Trust submission to the PHSO during their review in 2015/16.

This request was processed via the SAR team in the Health Records department and information disclosed to you. You ar therefore advised as in previous communication from the FOI Office that any further query on this subject i.e. request for information/documents relating to the patient records or care of the patient should be directed to the SAR team. They can be contacted at the following email address: bsmhft.informationrequests@nhs.net

Also, for any further complaints about issues or disagreements relating to the case should be directed to the Customer Relations team. They can be contacted at the following email address: bsmhft.customerrelations@nhs.net

The FOI process is specifically to request data/documented information/information held by the Trust in relation to Trust operations. It is not for the processing of patient care such as records, communication or details of investigations related to a specific patient nor is it for the processing of complaints. Such information is processed as a SAR and Customer Relations teams. Please be guided accordingly."

I have followed all official and legal procedures in this matter and BSMHFT CEO has been intransigent in denying access to fair and candcid investigation from Day 1 (December 2008) of an investigation. I have been reasonable throughout. BSMHFT has been dishonest throughout, culminating with them stating through key witnesses that HM Coroner and I were both wrong about my son's death in that it was just an accident. This lie and others are yet - possibly never - to be resolved, but remain as illustration of NHS behind-closed-doors corruption and deceit... in my opinion, but based on evidence I hold which BSMHFT refused to reveal.