I am out of the office until 14 August. For urgent enquiries or to submit
a data protection or freedom of information request, please contact
[email address]

Many thanks

Lisa Smith

Information Governance Manager

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Our ref: FOI 23 108

Good Afternoon,

Thank you for your request for information in relation to fires on
balconies.

We received your request on 03^st August 2023 and we are dealing with it
under the terms of the Freedom of Information Act 2000. We will supply you
with our findings as soon as possible, on or before 01^st September 2023.

If you have any queries regarding this request, please contact me
directly, quoting the reference number above.

Kind regards

Deborah Lowe

Information Governance Officer

Dorset & Wiltshire Fire & Rescue Service

Five Rivers Health & Wellbeing Centre

Hulse Road | Salisbury | SP1 3NR

01722 691315

dwfire.org.uk

@DWFireRescue

[1]A red and white sign with white text Description automatically
generated

Internet e-mail is not to be regarded as a secure means of communication.
Dorset & Wiltshire Fire and Rescue Service monitors all Internet e-mail
activity and content. This communication and any files transmitted with it
is intended for the person(s) to whom it is addressed and may be
confidential, legally privileged and protected in law. Unauthorised use,
disclosure, copying or distribution is prohibited. Please notify the
sender if received in error then delete it from your system. Opinions
expressed in this communication may not be official policy. Whilst every
effort is made to carefully choose websites that we may provide links to,
Dorset & Wiltshire Fire and Rescue Service cannot guarantee the standards
of these sites. Virus Disclaimer: Dorset & Wiltshire Fire and Rescue
Service takes all reasonable steps to ensure electronic communications are
protected from virus infection but cannot accept any liability for any
loss or damage sustained as a result of software viruses. Intended
recipients are responsible for carrying out virus checking as is necessary
before opening any attachments.

References

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FOI 23 108

Good Afternoon Mr Hutcheon,

Further to your request of 03^rd August 2023, which we have treated as a
Freedom of Information request, please find below our response to the
information that you requested.

Query:

How many fires involving balconies occurred in total between 1st August
2022 and 31st July 2023?

In the same period, how many fires occurred where balconies where found to
have contributed to the spread of the fire across the external walls?

Please provide data on the causes of any fires that started on balconies
in the period (i.e.; barbecue, discarded cigarette, electrical appliance
fault, etc) and please provide the number of occurrences for each cause.

Response:

We don’t have a specific option concerning fires involving balconies
within our Incident Recording System. However, we have searched the
incident narrative log concerning your request for balcony fires, this
search showed we had one fire on a balcony between 01/08/2022 and
31/07/2023.    The cause of this fire was the use of an air heat gun to
seal a roof joint.

I trust that this answers your queries, however, if you are unhappy with
the service you have received in relation to your request and wish to make
a complaint or request a review of the decision, you should write to the
Information Governance Team, Dorset & Wiltshire Fire and Rescue Service,
Five Rivers Health and Wellbeing Centre, Hulse Road, Salisbury, Wiltshire
SP1 3NR within 40 working days of receipt of the original
decision. Alternatively, you can
email [1][email address] .

If you are not content with the outcome of your complaint or review, you
may apply directly to the Information Commissioner’s Office (ICO) for a
decision. Generally, the ICO cannot make a decision unless you have
exhausted the complaints procedure at the Fire Authority. The ICO can be
contacted at:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

0303 123 1113

[2]www.ico.org.uk

Yours sincerely,

Debbie Lowe

Information Governance Officer

Dorset & Wiltshire Fire & Rescue Service

01722 691315

dwfire.org.uk

@DWFireRescue

Internet e-mail is not to be regarded as a secure means of communication.
Dorset & Wiltshire Fire and Rescue Service monitors all Internet e-mail
activity and content. This communication and any files transmitted with it
is intended for the person(s) to whom it is addressed and may be
confidential, legally privileged and protected in law. Unauthorised use,
disclosure, copying or distribution is prohibited. Please notify the
sender if received in error then delete it from your system. Opinions
expressed in this communication may not be official policy. Whilst every
effort is made to carefully choose websites that we may provide links to,
Dorset & Wiltshire Fire and Rescue Service cannot guarantee the standards
of these sites. Virus Disclaimer: Dorset & Wiltshire Fire and Rescue
Service takes all reasonable steps to ensure electronic communications are
protected from virus infection but cannot accept any liability for any
loss or damage sustained as a result of software viruses. Intended
recipients are responsible for carrying out virus checking as is necessary
before opening any attachments.

References

Visible links
1. mailto:[email address]
2. http://www.ico.org.uk/