Dear 5 Boroughs Partnership NHS Foundation Trust,

Please answer the following questions under the Freedom of Information Act.

1. In the last 3 financial years, how many FOI requests has your Trust received and processed?

2. Of those requests, how many were responded to within the statutory 20 working days?

3. How many of those requests were reviews / appeals into information already provided by your Trust?

4. What is the longest time, in days, that any request has been overdue by?

5. How many staff do you have working within your FOI Team (e.g., processing / approving requests)?

6. Please can you provide a copy of your Freedom of Information Policy and Procedure and any Policy, Procedure or working guidelines for your publication scheme?

Yours faithfully,

Mrs Evans

FOI (NWBH),

Dear Mrs Evans,

Thank you for your recent email which has been received and a response is being co-ordinated. The Freedom of Information Act 2000 allows 20-working days for the Trust to respond and the deadline for your request is 11 July 2017.

In certain cases, the Act allows for an extension to this deadline. We will notify you as soon as possible if there is a need to extend the time limit.

The Trust has a statutory duty to provide advice and assistance to applicants. If you have any questions now or during the processing of your request, please contact us quoting the identifier in the subject line of this email.

Thank you.

Information Governance Team
North West Boroughs Healthcare NHS Foundation Trust
[email address] 01925 664465

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FOI (NWBH),

1 Attachment

Dear Mrs Evans,

Thank you for your recent request under the Freedom of Information Act 2000. Please find attached the Trust’s response.

We would be grateful if you would provide feedback about your experience contacting the Trust and ask that you complete our short service satisfaction questionnaire, which is available at: https://www.surveymonkey.com/r/X2QB9XV.

Thank you.

Information Governance Team
North West Boroughs Healthcare NHS Foundation Trust
[email address] 01925 664465

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