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Good Morning,

Thank you for your email.

Your enquiry has been sent to the FOI Department for assistance.

Regards

Customer Service Centre
Sophie, Southend-on-Sea City Council
Civic Centre
Victoria Avenue
Southend-on-Sea
Essex SS2 6EP
Email: [Southend-on-Sea City Council request email]
Web: http://www.southend.gov.uk/
Do It Online...
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The information in this e-mail and any attachments is confidential and may be subject to legal professional privilege. It is intended solely for the attention and use of the named addressee(s). If you are not the intended recipient, please notify the sender immediately. Unless you are the intended recipient or his/her representative you are not authorised to, and must not, read, copy, distribute, use or retain this message or any part of it. Communications sent to or from this organisations may be subject to recording and/or monitoring in accordance with relevant legislation.
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show quoted sections

Customer Notice: Please do not e-mail Freedom of Information requests for
Southend City Council to individual officers. Please instead direct them
to [1][email address] where our central team will
direct their registration and completion.

Dear Andrew Bell

Thank you for your request received on 14 August 2023 for information
under the Freedom of Information Act 2000 or the Environmental Information
Regulations 2004.

Your request should receive a reply by 12 September 2023.

If you have any other queries, please get in touch quoting the FOI
reference number FOI 13348. Where possible please use email as telephone
contact may not always be possible.

Kind regards

Corporate Freedom of Information Team

Information Governance, Complaints and Resolution Hub | Information Rights
Support

Southend-on-Sea City Council, Civic Centre, Victoria Avenue,
Southend-on-Sea, SS2 6ER (01702) 215000
[2][email address] [3]www.southend.gov.uk

[4]Description: Twitter  [5]Twitter@SouthendCityC
[6]Description: Facebook  [7]Facebook.com/SouthendCCOfficial
[8]Description: Insta  [9]Instagram.com/southendcityc
[10]Description: Flickr  [11]Flickr.com/southendbc

══════════════════════════════════════════════════════════════════════════

The information in this e-mail and any attachments is confidential and may
be subject to legal professional privilege. It is intended solely for the
attention and use of the named addressee(s). If you are not the intended
recipient, please notify the sender immediately. Unless you are the
intended recipient or his/her representative you are not authorised to,
and must not, read, copy, distribute, use or retain this message or any
part of it. Communications sent to or from this organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

At present the integrity of e-mail across the Internet cannot be
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at risk. You should perform your own virus checks before opening any
attachments.

Consider the environment. Please don't print this e-mail unless you really
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References

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2. mailto:[email address]
3. http://www.southend.gov.uk/
5. https://twitter.com/SouthendCityC
7. https://www.facebook.com/SouthendCCOffic...
9. https://www.instagram.com/southendcityc
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Dear A Bell,

Re: Freedom of Information Request – FOI 13348

I am writing regarding your request for information, which was received on
14.08.2023. Please accept our apologies for the delay in our response to
your request.

In that request you asked us for information below:

• Please supply a copy of all the responses you gave in February 2023 to
Freedom of Information requests.

I can confirm that the search for the information you requested has been
completed and I can advise you of the following:

• Please see the below weblink which will provide you with a copy of all
the emails or letters that Southend-on-Sea City Council sent in
February 2023 in response to Freedom of Information Requests.

Please be aware that as we responded to a high number of Freedom of
Information Requests during the timeframe requested, and some of these
responses included several attachments, there is a high number of files
(over 150) and therefore we are unable to send them to you as attachments
via email.

You can view and download your them using the following secure link:

[1]https://filerun.southend.gov.uk/wl/?id=7...

The documents will be available for collection through this link until
11.10.2023. Please save a copy of the documents to your own personal
device.

As there is a large number of files, please be aware that it may take a
couple of minutes to save or view the documents via the weblink.

• If you are unable to collect your documents in this way, please let
our team know and we will make other arrangements. This may however
delay you receiving the attachments.

• Please also be aware that we have redacted information from within the
responses we have provided you. The information which has been
redacted contains the personal information, such as name and contact
details, of individuals who submitted the Freedom of Information
Requests. Under Section 40(2) of the Freedom of Information Act this
information is exempt from disclosure because to provide it would
enable the identification of the individual concerned which is
contrary to their rights under the Data Protection Act and no
overriding public interest has been put forward enabling the
disclosure.

Additionally, in line with our usual practice and Section 40(2) of the
Freedom of Information Act, names and post titles are provided for
officers of Head of Service level and above and post titles only for
more junior members of staff.

All staff can be contacted by telephone on 01702 215000 and by e-mail on
[2][Southend-on-Sea City Council request email]. If you were to enter into communication with
individual officers, they would supply you with their specific contact
details.

If you wish to discuss any of the above, please contact me. Please
remember to quote the above reference number above in any future
communications.

If you are unhappy with the service you have received and would like a
formal review of our response, you can write to the Information Rights
Support Service via email at [3][email address].

If you are not content with the outcome of your review, you can make a
complaint under the Council’s complaints process by writing to the
Complaints Support Service via email at
[4][email address] or via post to Civic Centre,
Victoria Avenue, Southend-on-Sea, Essex, SS2 6ER.

You can also apply directly to the Information Commissioner (ICO) for a
decision although generally the ICO cannot make a decision unless you have
exhausted the Council’s complaints procedure. The Information Commissioner
can be contacted at: The Information Commissioner’s Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Yours sincerely,

Holly Gudgin – Corporate Freedom of Information Team

Information Governance, Complaints and Resolution Hub | Information Rights
Support | Southend-on-Sea City Council

( 01702 534929 (Direct) | * [5][email address] |
8 [6]www.southend.gov.uk

Southend-on-Sea City Council, Civic Centre, Victoria Avenue, Southend on
Sea, Essex, SS2 6ER

══════════════════════════════════════════════════════════════════════════

The information in this e-mail and any attachments is confidential and may
be subject to legal professional privilege. It is intended solely for the
attention and use of the named addressee(s). If you are not the intended
recipient, please notify the sender immediately. Unless you are the
intended recipient or his/her representative you are not authorised to,
and must not, read, copy, distribute, use or retain this message or any
part of it. Communications sent to or from this organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

At present the integrity of e-mail across the Internet cannot be
guaranteed and messages and documents sent via this medium are potentially
at risk. You should perform your own virus checks before opening any
attachments.

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. https://filerun.southend.gov.uk/wl/?id=7...
2. mailto:[Southend-on-Sea City Council request email]
3. mailto:[email address]
4. mailto:[email address]
5. mailto:[email address]
6. http://www.southend.gov.uk/
http://www.southend.gov.uk/

Dear A Bell,

Thank you for your email.

As requested, please find attached the .zip file containing the
attachments in response to your Freedom of Information request, FOI 13348.
Due to the number of documents within the .zip file, please be aware that
it may take a couple of minutes to open, save or view the file.

Please let us know whether you have been successfully able to receive and
access the .zip file.

If you have any other queries, please get in touch quoting the FOI
reference number FOI 13348. Where possible please use email as telephone
contact may not always be possible.

Kind regards,

Holly Gudgin – Corporate Freedom of Information Team

Information Governance, Complaints and Resolution Hub | Information Rights
Support | Southend-on-Sea City Council

( 01702 534929 (Direct) | * [1][email address] |
8 [2]www.southend.gov.uk

Southend-on-Sea City Council, Civic Centre, Victoria Avenue, Southend on
Sea, Essex, SS2 6ER

show quoted sections

Dear A Bell,

Re: Freedom of Information Request – FOI 13816

I am writing regarding your request for information, which was received on
26.11.2023.

In that request you asked us for information below:

Please could you provide me with the following information:

 1. The number of requests for children to be considered under the
Children’s With Disabilities team in the first half of last year and
the number of requests refused in the first half of the last year
 2. What is the eligibility criteria for individuals to be considered
under the CWD team?

I can confirm that the search for the information you requested has been
completed and I can advise you of the following:

 1. This is not ordinarily reported on, and such is not easily calculated.
For the period of 1 April to 30 September 2023, 4,759 contacts were
received and of this 1,062 had an outcome of a referral. The
calculation would require a review of each referral, which we estimate
would take approximately 15 – 20 minutes per referral.  Therefore, if
these files were examined, I estimate that fulfilling your request
would take a minimum of 265.5 hours.

The appropriate cost limit for handling a Freedom of Information request
is specified in regulations and for local government it is set at £450,
the equivalent of one member of staff working on a request for 18 hours at
a fixed rate of £25 per hour.

Based on the foregoing, your request would take a minimum of 265.5 hours
and therefore it will cost more than the appropriate limit.

Consequently, the Council is not obliged by the Freedom of Information Act
2000 to respond your request (see section 12(1)).

2.     Please see attached document.

If you are unhappy with the service you have received and would like a
formal review of our response, you can write to the Information Rights
Support Service via email at [1][email address].

If you are not content with the outcome of your review, you can make a
complaint under the Council’s complaints process by writing to the
Complaints Support Service via email at
[2][email address] or via post to Civic Centre,
Victoria Avenue, Southend-on-Sea, Essex, SS2 6ER.

You can also apply directly to the Information Commissioner (ICO) for a
decision although generally the ICO cannot make a decision unless you have
exhausted the Council’s complaints procedure. The Information Commissioner
can be contacted at: The Information Commissioner’s Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Yours sincerely,

Gemma Thompson – Corporate Freedom of Information Team

Information Governance, Complaints and Resolution Hub | Information Rights
Support |

| [3][email address] | [4]www.southend.gov.uk

Southend-on-Sea City Council, Civic Centre, Victoria Avenue, Southend on
Sea, Essex, SS2 6ER

[5]Description: Twitter  [6]Twitter@SouthendCityC
[7]Description: Facebook  [8]Facebook.com/SouthendCCOfficial
[9]Description: Insta  [10]Instagram.com/southendcityc
[11]Description: Flickr  [12]Flickr.com/southendbc

══════════════════════════════════════════════════════════════════════════

The information in this e-mail and any attachments is confidential and may
be subject to legal professional privilege. It is intended solely for the
attention and use of the named addressee(s). If you are not the intended
recipient, please notify the sender immediately. Unless you are the
intended recipient or his/her representative you are not authorised to,
and must not, read, copy, distribute, use or retain this message or any
part of it. Communications sent to or from this organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

At present the integrity of e-mail across the Internet cannot be
guaranteed and messages and documents sent via this medium are potentially
at risk. You should perform your own virus checks before opening any
attachments.

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. mailto:[email address]
4. http://www.southend.gov.uk/
http://www.southend.gov.uk/
6. https://twitter.com/SouthendCityC
8. https://www.facebook.com/SouthendCCOffic...
10. https://www.instagram.com/southendcityc
12. http://www.flickr.com/southendbc