Dear University of Huddersfield,
Please could you let me know if the University uses any text messaging bundles to personalise messages to students on mass.
If so, what supplier/product do you use, how much is the annual spend, how many text messages does the University send per year and if in contract with a supplier, when does that contract expire?
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The Information Governance Officer
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Our response to your request for information dated 20 May 2021 is provided
o Does the University uses any text messaging bundles to personalise
messages to students on mass.
o Supplier/product used by the University.
- MeerCat Communications
o Annual spend
The information requested is exempt under section 43(2) of the Freedom of
Information Act 2000 and is therefore being withheld. The information is
commercially sensitive and the commercial interest of the University and a
third party would likely be prejudiced by its disclosure given the
increasingly competitive nature of the sector. Having considered the
public interest, the University's decision is to withhold the
o How many text messages does the University send per year?
- 34,450 messages over the last 12 months
o If in contract with a supplier, when does that contract expire?
o Not applicable.
I hope this satisfies your request. However, if you are dissatisfied with
the handling of your request, you have the right to ask for an internal
review. Internal review requests should be submitted within 40 working
days from the date of our response to your original request and should be
addressed to the University Secretary, University of Huddersfield,
Queensgate, Huddersfield HD1 3DH or by email to [University of Huddersfield request email].
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Information Governance Officer
University of Huddersfield
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