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FOI Request: Text message bundles used by the University of Huddersfield

Anthony Wood made this Freedom of Information request to University of Huddersfield

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Dear University of Huddersfield,

Please could you let me know if the University uses any text messaging bundles to personalise messages to students on mass.

If so, what supplier/product do you use, how much is the annual spend, how many text messages does the University send per year and if in contract with a supplier, when does that contract expire?

Yours faithfully,

Anthony Wood

Freedom of Information requests, University of Huddersfield

Thank you for your email.

 

If your enquiry is a request for information under the Freedom of
Information Act 2000 or the Environmental Regulations 2004, you will
receive the information requested within the statutory timescale of 20
working days, as defined by the Act, subject to the information not being
exempt. Please note that if the information you request contains reference
to a third party then they may be consulted prior to a decision being
taken on whether or not to release the information to you.

 

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Act 2018, please email [1][email address]

 

For any other enquiry, please visit the University’s contact pages to help
you redirect your email: [2]https://www.hud.ac.uk/contact/

 

Yours sincerely,

 

The Information Governance Officer

University of Huddersfield inspiring global professionals.

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Freedom of Information requests, University of Huddersfield

Good morning,

 

Our response to your request for information dated 20 May 2021 is provided
below.

 

o Does the University uses any text messaging bundles to personalise
messages to students on mass.

-Yes.

 

o Supplier/product used by the University.

- MeerCat Communications

 

o Annual spend

The information requested is exempt under section 43(2) of the Freedom of
Information Act 2000 and is therefore being withheld. The information is
commercially sensitive and the commercial interest of the University and a
third party would likely be prejudiced by its disclosure given the
increasingly competitive nature of the sector.  Having considered the
public interest, the University's decision is to withhold the
information. 

 

o How many text messages does the University send per year?

-  34,450 messages over the last 12 months

 

o If in contract with a supplier, when does that contract expire?

o Not applicable.

 

I hope this satisfies your request. However, if you are dissatisfied with
the handling of your request, you have the right to ask for an internal
review. Internal review requests should be submitted within 40 working
days from the date of our response to your original request and should be
addressed to the University Secretary, University of Huddersfield,
Queensgate, Huddersfield HD1 3DH or by email to [1][University of Huddersfield request email].

 

Please note that all copyright in this response belongs to the University
of Huddersfield; you are not permitted to publish, reproduce, copy or
otherwise use this response, except as permitted by the Copyright, Designs
and Patents Act 1988.

 

Further information about the Freedom of Information Act can be obtained
from the Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF, [2]http://www.ico.org.uk/.

 

Yours sincerely

 

Esha Goswami

Information Governance Officer

University of Huddersfield

 

 

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